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Showing 10 of 8961 jobs
Underwriter Motor
Company: Location: Remote Published: 2026-06-10
CG UNITED INSURANCE TT LTDABOUT US | A leading regional player in the retail insurance sector, Coralisle Group Ltd., with over 600 employees and offices in Bermuda, the Bahamas, Barbados, the British Virgin Islands, the Cayman Islands, Turks & Caicos Islands, Anguilla, Antigua and Barbuda, Montserrat, Dominica, St. Lucia, St. Vincent, Saint Maarten, Grenada, Trinidad and Tobago, Guyana, Curacao, Aruba, Jamaica and Belize, we offer a complete range of premier financial and insurance services to our individual and corporate clients. We know that our products make a real difference to our clients and their families.THE ROLE | The role of the Underwriter - Motor is to assist with the management of the risk exposure of the company from its core business, ensuring that it yields a profit while achieving the targeted gross income and market share, managing relationships with third party producers, and achieving customer excellence.THE PERSON | To be the ideal candidate, you must have:Three (3) - Five (5) yearsâ experience working in the Insurance industry, with a minimum 2 years underwriting experienceMinimum of five (5) CXC/GCE âOâ Level passes inclusive of Mathematics & English LanguageMinimum of three (3) CAPE or A Level passes.Completed Chartered Insurance Institute (CII) Certificate Level OR equivalent qualification (will be an asset)Completed or pursuing BSc. or higher qualification in Insurance & Risk Management, Business Management, or any other related course of study (will be an asset)Strong knowledge of Microsoft Office Programs - Word & ExcelAny equivalent combination of education & experience.THE BENEFITS | An attractive remuneration and benefits package is being offered commensurate with the candidatesâ experience. Our benefits package includes participation in the Group Life, Medical Insurance and Pension Schemes, opportunities for training & development, paid time off for vacation and sick leave and a hybrid work schedule depending on the position.
Improver
Company: Location: Remote Published: 2026-06-10
Department: Landsec Westend Property PortfolioLocation: London, UK DescriptionImproverSite: 62 Buckingham GateHours: Monday - Friday 07:00 - 16:00 / 08:00 - 17:00 / 10:00 - 19:00Callout not requiredRole and Responsibilities:For detailed information regarding the responsibilities of the role please email recruitment@jbs-ltd.co.ukCompany BenefitsSeason Ticket Loan (after 6 monthsâ service)After probation:Cycle to Work Scheme · Rewards Gateway platform Auto Enrolment PensionPrivate Medical Insurance â Inc Dental, Optical and audioDeath in Service (Salary x 2)
Super.Com: Product Marketing Manager
Company: Location: Remote Published: 2026-06-10
Headquarters: Canada
About Super.comWe started Super.com to help maximize lives–both the lives of our customers and the lives of our team – so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.About the roleWe’re hiring a Product Marketing Manager to define how we position, launch, and scale the Super.com product portfolio across our membership, fintech, earnings, and travel offerings. Reporting directly to the SVP of Product & Design, this role sits at the intersection of product, design, data, and growth. You’ll own the story of why Super.com matters, translating complex products into simple, differentiated narratives that drive adoption, engagement, and retention. If you’re excited by 0‑1 bets, scaling proven products, and building a cohesive portfolio story in a fast-moving environment, this role gives you outsized ownership and visibility.About the teamThe Product & Design organization shapes end-to-end product experiences across our core surfaces, partnering closely with Product, Engineering, Research, Data, Brand, and Growth. We are a highly collaborative, data-informed team that works through Mission Aligned Teams (MATs) across Fintech, Earnings, Travel, and our Incubation Hub. We move quickly, test rigorously, and care deeply about quality—from the strategy and positioning down to the last piece of product copy. You’ll join a team that values clear narratives, sharp positioning, and tight product–market–message fit, and that expects Product Marketing to be a strategic partner, not a service function.What you’ll be working on:Own product positioning and messaging for key Super.com offerings (e.g., membership, card, earnings, travel), ensuring they are clear, differentiated, and customer-backed.Build and execute go‑to‑market plans for new products, features, and experiments, partnering with GMs, Product, Design, Data, and Growth to drive adoption and revenue.Develop and maintain a cohesive portfolio narrative that ties together our products into a clear, compelling member value proposition across surfaces and channels.Lead customer, competitive, and market insights work to inform product strategy, positioning, pricing/packaging, and roadmap decisions.Partner with Lifecycle/CRM, Performance Marketing, and Brand to ensure message-market fit across ads, landing pages, in‑product surfaces, and lifecycle programs.Define success metrics for launches and campaigns, build measurement plans, and use experimentation and analytics to iterate and scale what works.Create internal enablement (decks, one-pagers, FAQs) that helps cross-functional partners understand what we’re shipping, why it matters, and how to talk about it.What we’re looking for:5–7 years of experience in Product Marketing or a closely related role within consumer tech, fintech, travel, or membership/subscription products.Demonstrated track record of leading successful go‑to‑market launches that drove measurable business impact (e.g., activation, conversion, engagement, or revenue).Experience partnering in a product trio (PM / Product Design / Engineering) and operating in a fast-paced, experimentation-heavy environment.Strength in crafting positioning and messaging, with examples of translating complex products into simple, compelling narratives across channels.Comfort with product analytics and experimentation tools to inform positioning, GTM strategy, and iteration on campaigns and in‑product experiences.Ability to influence and collaborate with senior cross-functional stakeholders, including GMs, Marketing, Product, and Design leaders.Bias for action, ownership mindset, and comfort working in ambiguity while still bringing structure, clarity, and high quality to the work.At Super.com, we believe in supporting our team so they can thrive—both at work and in life.Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms.Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.Everyday Perks: Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things.Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan.Comprehensive Compensation: Competitive salary, equity options, annual bonus, retirement matching, and top-tier benefits packages.Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.At Super.com, we are proud to leverage cutting-edge artificial intelligence (AI) technology to make our hiring process smarter, faster, and more inclusive. By integrating AI tools into our recruitment, we enhance our ability to identify top talent efficiently while promoting fairness and consistency for every applicant.Super.com is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify your Talent Acquisition Partner.
To apply: https://weworkremotely.com/remote-jobs/super-com-product-marketing-manager
Headquarters: Remote - United States
Who We AreVultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company.Vultr Cares100% company-paid insurance premiums for employee medical, dental and vision plans. 401(k) plan that matches 100% up to 4%, with immediate vestingProfessional Development Reimbursement of $2,500 each year11 Holidays + Paid Time Off Accrual + Rollover Plan Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year$500 stipend for remote office setup in first year + $400 each following yearInternet reimbursement up to $75 per monthGym membership reimbursement up to $50 per monthCompany paid Wellable subscription Join VultrVultr is seeking a highly skilled and experienced NetDevOps Engineer to help us evolve, automate and operate our RoCE-based Ethernet fabrics. This is a highly visible role in a high-growth technology company where you’l bel working at the intersection of network engineering, operations, automation, and observability. Building and operating the tooling and telemetry pipelines that keep the network fabrics fast, deterministic, and reliable at global scale. This is your opportunity to join our fast growing team that moves quickly, thinks programmatically and treats networks as software systems Key ResponsibilitiesAutomate deployment and operations of large-scale RDMA (RoCEv2) Ethernet fabrics across Vultr data centers.Build Ansible and Python-based frameworks to provision, validate, and remediate underlay and overlay networks.Integrate network automation with Vultr’s source-of-truth systems (NetBox, OpsMill) for intent-driven configuration and validation.Develop telemetry ingestion and correlation pipelines (gNMI, Prometheus, Kafka, custom collectors) for real-time network health and performance metrics.Collaborate with platform, orchestration, and product engineering teams to optimize RDMA performance, PFC/ECN behavior, and path symmetry across fabrics.Implement CI/CD workflows for network configuration changes — validation, pre-checks, and rollbacks.Investigate complex network behaviors across layers — flow hashing, congestion domains, ECMP, and overlay interactions.Contribute to the design of next-generation GPU and AI interconnect fabrics, ensuring seamless integration into Vultr’s global network architecture. QualificationsSolid understanding of modern data center networking: EVPN-VXLAN, BGP, MLAG, QoS, and traffic engineering.Deep familiarity with RoCEv2, RDMA transport tuning, ECN/PFC, and lossless Ethernet design.Strong experience with automation frameworks like Ansible, and languages like Python, Golang, Rust, or PHPComfort working with telemetry and monitoring stacks — Prometheus, Grafana, Loki, ELK, or similar.Previous experience integrating with NetBox, Nautobot, OpsMill or similar for topology and configuration source-of-truth.Familiarity with CI/CD systems (GitHub Actions, Jenkins, ArgoCD) for continuous delivery of network automation.Strong Linux networking background, including namespaces, netlink, and system-level debugging. Compensation$90,000 - $130,000 This salary can vary based on location, years of experience, background and skill set.Inclusion & PrivacyWe are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our .
To apply: https://weworkremotely.com/remote-jobs/vultr-network-devops-engineer-rdma-fabric-automation
Coordenador de Relacionamento com Cliente
Company: Location: Remote Published: 2026-06-10
Anunciada 03:10:22. DESCRIÃÃO Estamos em busca de um(a) Coordenador(a) de Relacionamento com Cliente para fazer parteâ¦
Customer Service Specialist
Company: Location: Remote Published: 2026-06-10
About SoracomAt Soracom, our mission is Making Things Happen, For a World That Works Together. We believe connectivity has the power to transform industries, enable innovation, and help businesses solve real-world challenges. From startups launching their first connected product to global enterprises managing millions of devices, we empower our customers to bring their ideas to life.With remote teams across Japan, the US, and Europe, Soracom continues to expand its global team to keep pace with the company's rapid growth. We are an Equal Opportunity Employer and take pride in the diversity of our employees, valuing the unique experiences, perspectives, and expertise that people from different backgrounds bring to our business. We believe in Developing a Dream Team by hiring exceptional people, investing in their growth, and creating an environment where individuals and teams can do their best work.The ability to develop groundbreaking technologies is one of our key assets, and our people make it happen. Come join Soracom and help create the transformative technology that enables our customers to engineer a better world.About The RoleYou will serve as a key member of the team in the Americas and will have the exciting opportunity to work with people who are passionate about IoT and excited about the rapid growth we are seeing in this technology around the world.As a Customer Service Specialist, you will play a critical role in managing and supporting customer and partner accounts. You will assist with customer and partner communications, the administration of customer and partner accounts, and other customer service functions. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering outstanding customer experiences.Key ResponsibilitiesCustomer/Partner Account Support: Manage and assist unassigned customer accounts by addressing inquiries, resolving issues, and ensuring a smooth customer experience. Ensure that partner registrations and referred leads are entered and routed in an expeditious manner. Customer/Partner Inquiry Handling: Respond to customer inquiries via email, phone, and chat, ensuring timely and professional resolutions. Where the customer or partner is assigned, engage with the sales or partnership teammate to ensure timely resolution. Partner Reporting Management: Support partners with POS reports, commissions reports, and inventory reports, troubleshoot issues, and provide guidance as needed. Communicate with the partner and sales teams to ensure information is going where it needs to for a brilliant experience. Invoice & Payment Follow-up: Track, process, and follow up on invoices and payments to ensure timely collection and resolution of outstanding balancesShipping Coordination: Provide accurate shipping information to both partners and customers, ensuring transparency in order fulfillment and compliance with legal agreements. Event Logistics: Coordinate logistics for conferences, trade shows, and company-hosted events (e.g., Soracom events), including vendor communication, travel arrangements, and on-site support for the sales and partnership teamsYou will demonstrate our Leadership Principles, such as Customer-Centric, Proactive, Just Do It, Dive Deep, Emotionally Mature and Deliver Results dailyWho You AreYou are a relationship builder. You enjoy meeting new people from a wide range of diverse backgrounds and collaborating to produce mutually beneficial resultsYou can rapidly create connected trust at all levels of the customer organization by sharing everything you canYou love continuously learning about Soracom's products, services, and applications for both you and your customersYou have the ability to work collaboratively and ensure follow-through with exceptional verbal and written communication skillsYou thrive in a fast-paced environment with quick decision-makingYou love to share your passion with others and exhibit good judgment when helping out customersYou are excited about the opportunity to work across time zones and cultures as part of a truly global team with colleagues and customers around the worldYou're comfortable exploring and using emerging AI tools to enhance efficiency, effectiveness, and creativity in your workRequirementsKey Requirements2-4 years of customer service or account management experienceStrong verbal and written communication skillsProficiency with invoicing tools and shipping logistics platforms is a plusAbility to work independently in a remote environmentFamiliarity with order fulfillment and logistics processes is a plusYou have extensive experience working with Salesforce and Slack Strong attention to detail and a commitment to accuracy, with the ability to proactively identify and resolve errors in quotes, contracts, orders, and Salesforce data before they impact customers or internal teamsBonus Points If...You also speak SpanishYou have worked with partners before as part of the sales cycleLocationFully remote work, based in the US Mountain or Central time zones.BenefitsRemote-first work environment for employees based in the United StatesFlexible scheduling that supports productivity and work-life balance while accommodating customer needs and team collaborationAccess to modern tools, a dedicated technology budget, and leading AI platforms to help you innovate, learn, and do your best workOpportunities for rapid learning, professional development, and career growth through exposure to complex, real-world customer challengesSkills-based career progression, with advancement based on impact, contribution, and performance rather than tenureCollaborative, globally distributed team environment with experienced and highly capable colleagues across the US, Europe, and JapanComprehensive health benefits including medical, dental, and vision coverageRetirement benefits, including a 401(k) plan and company matchLife insurance, including basic, voluntary, and AD&D coveragePaid time off, including vacation, sick leave, volunteer time and company-observed holidaysFamily-friendly benefits, including maternity, paternity, and parental leaveShort-term and long-term disability benefitsEmployee stock option program
Biology Expert
Company: Location: Remote Published: 2026-06-10
Job Title: Biology ExpertJob Type: ContractorLocation: RemoteJob Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required â your domain knowledge is what matters.Key Responsibilities: Analyze technical documents and extract key information relevant to your domain expertise Generate, review, and refine questions and solutions based on real-world mechanical engineering scenarios Collaborate with multidisciplinary teams to ensure accuracy and depth of data and analysis Provide detailed written and verbal feedback on document clarity, technical accuracy, and effectiveness Apply advanced subject matter knowledge to evaluate and solve complex engineering problems Work independently, managing your time to deliver high-quality outputs with minimal supervision Contribute to the continuous improvement of data quality and project processesRequired Skills And Qualifications: 2+ years of professional or academic experience in mechanical engineering or a closely related field (lab, workplace, or academia) Strong reading comprehension skills, with proven ability to analyze and interpret technical documents Exceptional English communication skills, both written and verbal Demonstrated experience in creating or evaluating technical content, such as reports, studies, or problem sets Ability to work independently and efficiently, with excellent self-management High attention to detail and commitment to data accuracy Experience interfacing with technical documentation and performing analytical tasksPreferred Qualifications: Advanced degree (Masterâs or PhD) in Mechanical Engineering, Chemistry, Physics, or Biology Previous experience contributing to interdisciplinary or research-driven projects Familiarity with data-driven analysis or training data preparationJob Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input.Key Responsibilities: Analyze, review, and interpret complex biological documents, research papers, and data sets to create high-quality assessment content. Formulate and vet biology-related questions focused on data retrieval, computation, and critical analysis. Deliver clear explanations and detailed feedback to enhance AI model understanding. Collaborate with a remote, interdisciplinary team to ensure ongoing content accuracy and quality. Contribute domain-specific expertise to support the continuous improvement of AI systems. Work independently to meet deadlines and achieve high productivity with minimal supervision. Uphold rigorous standards for written and verbal communication in English.Required Skills And Qualifications: Minimum 2 years of professional experience in biology, either in academia, laboratory settings, or relevant industry roles. Demonstrated ability to analyze and synthesize complex biological information from diverse sources. Strong written and verbal English communication, with an emphasis on clarity and detail. Excellent reading comprehension, particularly in interpreting research and technical documents. Experience creating or reviewing problem sets, assessments, or scientific analyses. Ability to work autonomously and efficiently in a remote environment. High attention to detail and commitment to quality.Preferred Qualifications: Advanced degree (Masterâs or PhD) in Biology or closely related field. Experience collaborating with multidisciplinary teams or involvement in cross-functional projects. Familiarity with computational biology or data analysis tools.
Bask Health: Senior Customer Success Manager
Company: Location: Remote Published: 2026-06-10
Headquarters: United States
URL: http://bask.health
Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers' hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:
Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve
Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes
Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.
Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success
A look into the day to day:
Building logic based questionnaires (asynchronous visits) through the Bask software (if you have experience with building logic based workflows, you'll be great at this!)
Helping customers launch and upsell medications from start to to finish
Triaging bask software and order related questions and issues that come up for any of your accounts, any time of the day
We're Looking For
A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers. You think outside of the box, excel at creative problem-solving, and are comfortable taking on projects that you have potentially never done before! You are a people-person - empathetic, self-aware, low ego, and extremely positive - and are comfortable working in a small collaborative team where you'll wear many hats. You are passionate and proficient in written and spoken communications.
Customer Success at Bask Health is AI-first and customer-obsessed. Work starts in an LLM to clarify intent and context, moves into research and execution, is validated with real patients and partners, and is continuously refined as we learn. AI and self-serve research are default parts of the workflow, not side experiments.
We are looking for Customer Success people who take full ownership of their accounts, treat AI as a real collaborator, and care deeply about the patient and provider experience.
What You'll Do
Work AI-first: Use LLMs as your starting point to draft communications, structure problems, and think through customer needs. Apply your own judgment to refine the output and make it human.
Validate with real customers and iterate: Test your approaches with real patients, providers, and partners. Use what you learn to improve how we serve them — before issues become patterns.
Make automation legible and trustworthy: Help customers understand what Bask's platform is doing on their behalf. Communicate clearly and proactively to build trust while keeping their experience simple.
Share AI-native workflows: Document prompts, processes, and workflows that work. Share them across the Customer Success team so we raise the bar together.
In this job, you will:
Build strong relationships with Bask's customers and own the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals
Partner with customer stakeholders to develop custom engagement initiatives that drive user adoption and support the unique needs of their patients
Manage all current customer data
Analyze customer engagement metrics and use them to communicate value, trends, and opportunities with key stakeholders
Deliver program demos, provide insightful technical answers, and recommend creative ways to get the most out of the Bask platform
Finding comfort in working in a fast-paced startup environment
Believing no task is too small and no task is too tall
Requirements
7+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization Experience in e-commerce Experience with large- to enterprise-sized customer book of business Creative problem solver with a determination to succeed Independent and motivated, with the wisdom to seek help where needed An entrepreneur Highly articulate, ability to communicate effectively both when speaking and writing Highly organized, with the ability to juggle multiple projects in a fast-paced environment Comfortable collaborating with different teams (product, sales, marketing, etc.)
To apply: https://weworkremotely.com/remote-jobs/bask-health-senior-customer-success-manager-1
Store Manager *CRANBROOK
Company: Location: Remote Published: 2026-06-10
Pay Range: $74500 - $89800Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If youâre also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Bask Health: Customer Success Advocate
Company: Location: Remote Published: 2026-06-10
Headquarters: England, United Kingdom
URL: http://bask.health
Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:
Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve
Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.
Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success
A look into the day to day:
Building logic based questionnaires (asynchronous visits) through the Bask software (if you have experience with building logic based workflows, you'll be great at this!)
Helping customers launch and upsell medications from start to to finish
Triaging bask software and order related questions and issues that come up for any of your accounts, any time of the day
We're Looking For
A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers. You think outside of the box, excel at creative problem-solving, and are comfortable taking on projects that you have potentially never done before! You are a people-person - empathetic, self-aware, low ego, and extremely positive - and are comfortable working in a small collaborative team where you'll wear many hats. You are passionate and proficient in written and spoken communications.
Customer Success at Bask Health is AI-first and customer-obsessed. Work starts in an LLM to clarify intent and context, moves into research and execution, is validated with real patients and partners, and is continuously refined as we learn. AI and self-serve research are default parts of the workflow, not side experiments.
We are looking for Customer Success people who take full ownership of their accounts, treat AI as a real collaborator, and care deeply about the patient and provider experience.
What You'll Do
Work AI-first: Use LLMs as your starting point to draft communications, structure problems, and think through customer needs. Apply your own judgment to refine the output and make it human.
Validate with real customers and iterate: Test your approaches with real patients, providers, and partners. Use what you learn to improve how we serve them — before issues become patterns.
Make automation legible and trustworthy: Help customers understand what Bask's platform is doing on their behalf. Communicate clearly and proactively to build trust while keeping their experience simple.
Share AI-native workflows: Document prompts, processes, and workflows that work. Share them across the Customer Success team so we raise the bar together.
In this job, you will:
Build strong relationships with Bask's customers and own the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals
Partner with customer stakeholders to develop custom engagement initiatives that drive user adoption and support the unique needs of their patients
Manage all current customer data
Analyze customer engagement metrics and use them to communicate value, trends, and opportunities with key stakeholders
Deliver program demos, provide insightful technical answers, and recommend creative ways to get the most out of the Bask platform
Finding comfort in working in a fast-paced startup environment
Believing no task is too small and no task is too tall
Work Weekends
Requirements
What makes you a great fit for this role:
5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization
Experience in e-commerce
Experience in the telehealth space
Experience with large- to enterprise-sized customer book of business
Creative problem solver with a determination to succeed
Independent and motivated, with the wisdom to seek help where needed
An entrepreneur
Highly articulate, ability to communicate effectively both when speaking and writing
Highly organized, with the ability to juggle multiple projects in a fast-paced environment
Comfortable collaborating with different teams (product, sales, marketing, etc.)
Proficient in English is a must
Salary is in USD and we are flexible with compensation
To apply: https://weworkremotely.com/remote-jobs/bask-health-customer-success-advocate
Istanbul, Turkey is a vibrant and bustling city that offers a wealth of opportunities for those looking to explore side hustles or part-time jobs. Whether you're a local resident or an expat living in Istanbul, taking on a side hustle can not only help you earn extra income, but also provide valuable experiences and connections.
Industrial automation is a rapidly growing field that offers immense opportunities for side hustles and supplementary income. As businesses continue to embrace automation to improve efficiency and productivity, there is an increasing demand for individuals with expertise in this area. If you are looking to capitalize on this trend and make some extra money on the side, exploring side hustles related to industrial automation could be a lucrative option.