Headquarters: Remote - Alberta, Canada (DNU) Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .See yourself at Twilio Join the team as Twilio’s next Senior Engineering Manager, Voice Media.  About the job We are actively recruiting for this role to fill an existing vacancy. We're looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You'll drive the technical strategy for core media infrastructure that powers Twilio's Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.       Responsibilities In this role, you’ll: Lead a team of senior engineers developing Twilio's next-generation media processing stack                                                                          Drive technical architecture decisions for low-latency, high-throughput media systems                                                                               Collaborate with product, platform teams, and other engineering teams to define technical roadmaps Establish engineering excellence through code quality standards, testing practices, and operational reliability Mentor engineers and provide technical guidance on complex media processing challenges                                                                              Balance technical debt reduction with feature development while maintaining service reliability                                                                     Build and evolve systems handling real-time media processing at scale          Own service performance metrics, reliability targets, and continuous improvement initiatives                                                                        Partner with engineering leaders to align media platform capabilities with broader Voice strategy                                                                   Make key technology stack decisions that impact Twilio's media processing capabilities      Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 5+ years of engineering management experience leading teams building distributed systems    Understanding of Voice/VoIP infrastructure and media handling challenges     Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs  Deep understanding of systems design, microservice architecture, and cloud infrastructure     Experience managing complex technical tradeoffs between reliability, scalability, and feature development  Track record of successfully delivering critical infrastructure projects with significant technical complexity Experience in improving developer velocity using AI tools Strong knowledge of performance optimization, reliability engineering, and operational excellence Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields    Desired: Experience with SIP, RTP/RTCP or other communications protocols                                                                                             Familiarity with media codecs, transcoding, packet loss concealment, and audio processing                                                                           Background in building low-latency, globally distributed systems                                                                                                    Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer Experience in building Voice AI products                                                                                       Knowledge of cloud infrastructure on AWS or similar platforms                                                                                                       Prior experience in telecommunications or communications platforms Location This role will be remote and based in Ontario or Alberta, Canada.  Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: CAD 194,000.00 (Developing Minimum) - CAD 242,500.00 (Mid) Target Bonus Percentage 17,5%  The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. To apply: https://weworkremotely.com/remote-jobs/twilio-senior-engineering-manager-v-v-media

Headquarters: Remote - United Kingdom Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .See yourself at Twilio Join the team as Twilio’s next Senior Engineering Manager,  Voice Media.  About the job We're looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You'll drive the technical strategy for core media infrastructure that powers Twilio's Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.       Responsibilities In this role, you’ll: Lead a team of senior engineers developing Twilio's next-generation media processing stack                                                                          Drive technical architecture decisions for low-latency, high-throughput media systems                                                                               Collaborate with product, platform teams, and other engineering teams to define technical roadmaps Establish engineering excellence through code quality standards, testing practices, and operational reliability Mentor engineers and provide technical guidance on complex media processing challenges                                                                              Balance technical debt reduction with feature development while maintaining service reliability                                                                     Build and evolve systems handling real-time media processing at scale          Own service performance metrics, reliability targets, and continuous improvement initiatives                                                                        Partner with engineering leaders to align media platform capabilities with broader Voice strategy                                                                   Make key technology stack decisions that impact Twilio's media processing capabilities      Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 5+ years of engineering management experience leading teams building distributed systems      Understanding of Voice/VoIP infrastructure and media handling challenges   Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs  Deep understanding of systems design, microservice architecture, and cloud infrastructure     Experience managing complex technical tradeoffs between reliability, scalability, and feature development  Track record of successfully delivering critical infrastructure projects with significant technical complexity Experience in improving developer velocity using AI tools Strong knowledge of performance optimization, reliability engineering, and operational excellence Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields    Desired: Experience with SIP, RTP/RTCP or other communications protocols                                                                                             Familiarity with media codecs, transcoding, packet loss concealment, and audio processing                                                                           Background in building low-latency, globally distributed systems                                                                                                    Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer Experience in building Voice AI products                                                                                       Knowledge of cloud infrastructure on AWS or similar platforms                                                                                                       Prior experience in telecommunications or communications platforms Location This role will be remote Ireland or UK. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. To apply: https://weworkremotely.com/remote-jobs/twilio-senior-engineering-manager-v-v-media

Headquarters: Remote - US Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .See yourself at Twilio Join the team as Twilio’s next Senior Engineering Manager,  Voice Media.  About the job We're looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You'll drive the technical strategy for core media infrastructure that powers Twilio's Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.       Responsibilities In this role, you’ll: Lead a team of senior engineers developing Twilio's next-generation media processing stack                                                                          Drive technical architecture decisions for low-latency, high-throughput media systems                                                                               Collaborate with product, platform teams, and other engineering teams to define technical roadmaps Establish engineering excellence through code quality standards, testing practices, and operational reliability Mentor engineers and provide technical guidance on complex media processing challenges                                                                              Balance technical debt reduction with feature development while maintaining service reliability                                                                     Build and evolve systems handling real-time media processing at scale          Own service performance metrics, reliability targets, and continuous improvement initiatives                                                                        Partner with engineering leaders to align media platform capabilities with broader Voice strategy                                                                   Make key technology stack decisions that impact Twilio's media processing capabilities      Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!   Required: 5+ years of engineering management experience leading teams building distributed systems  Understanding of Voice/VoIP infrastructure and media handling challenges       Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs  Deep understanding of systems design, microservice architecture, and cloud infrastructure     Experience managing complex technical tradeoffs between reliability, scalability, and feature development  Track record of successfully delivering critical infrastructure projects with significant technical complexity Experience in improving developer velocity using AI tools Strong knowledge of performance optimization, reliability engineering, and operational excellence Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields    Desired: Experience with SIP, RTP/RTCP or other communications protocols                                                                                             Familiarity with media codecs, transcoding, packet loss concealment, and audio processing                                                                           Background in building low-latency, globally distributed systems                                                                                                    Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer Experience in building Voice AI products                                                                                        Knowledge of cloud infrastructure on AWS or similar platforms                                                                                                       Prior experience in telecommunications or communications platforms Location This role will be remote and based in the East Coast, USA.  Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The estimated pay ranges for this role are as follows: Based in Colorado, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200 - $259,000 Based in New York, New Jersey,: $219,360- $274,200   This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 1st August 2026, but may change based on business needs.Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. To apply: https://weworkremotely.com/remote-jobs/twilio-senior-engineering-manager-v-v-media

Headquarters: Remote - USA Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.Senior Software Engineer (EAA) The CEE Surfaces team, part of Coinbase's Customer Experience & Engagement org within EAA, owns the customer- and agent-facing support experiences across Help Center, chat, in-product entry points, and agent tools. We're hiring a Senior Software Engineer to build and scale high-impact CX journeys spanning React/TypeScript frontends, Go backend services, and integrations with the CEE Foundations and Intelligence layers. You'll ship reliable, measurable features that improve automation, resolution quality, and customer satisfaction across every support surface.What you'll do: Build end-to-end full-stack features across React/TypeScript frontends and Go backend services for Help Center, chat, and agent-facing workflows. Partner with Product, Design, CX Ops, and peer engineering teams to turn high-volume customer problems into intuitive self-serve and assisted-support experiences. Own APIs, service integrations, and UI flows that connect Surfaces with CEE Foundations and Intelligence capabilities, including routing, procedures, data-plane integrations, and evaluation systems. Drive CX outcomes through experimentation, instrumentation, and iterative delivery, using metrics such as containment, AtR, CSAT, and escalation rates. Lead integration of AI/ML and vendor capabilities into customer and agent experiences with appropriate guardrails, observability, and rollout discipline. Strengthen production reliability through on-call participation, incident response, debugging, and mentoring engineers on full-stack design, testing, and deployment practices. Required Skills and Experience: 5+ years of software engineering experience building and operating production full-stack web applications, with hands-on proficiency in React (or similar modern frontend frameworks) with TypeScript and backend API development in Go. Demonstrated experience designing and shipping customer-facing experiences in close partnership with Product and Design, not solely backend or platform systems. Proven track record with distributed systems and production fundamentals including API design, caching, observability, debugging, incident response, and operational reliability. Experience integrating AI/ML or third-party platform capabilities into production applications with engineering rigor around guardrails, testing, and rollout. Track record of delivering measurable product outcomes across cross-functional teams, including translating ambiguous problem spaces into shipped solutions. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.   Job ID: P76575 #LI-Remote Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes. To apply: https://weworkremotely.com/remote-jobs/coinbase-senior-software-engineer

Headquarters: Remote - USA Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.Senior Site Reliability Engineer, Workforce Identity You'll join the IT Operations Corporate Engineering team as a Senior Site Reliability Engineer focused on building and scaling Coinbase's identity and access management (IAM) platform. This team owns the reliability, scalability, and security of the systems that manage authentication, authorization, and identity lifecycle for Coinbase's globally distributed workforce. You'll ensure these critical identity services remain performant and secure at scale, directly enabling Coinbase to manage identity across a fast-growing global organization. What you'll do: Own the reliability and availability of corporate IAM systems end-to-end, including on-call rotation, incident response, root cause analysis, and blameless retrospectives to ensure 24x7 uptime for critical identity services. Build and maintain CI/CD pipelines and automation tooling to streamline identity platform deployments, eliminate manual operational tasks, and progressively test changes before production rollout. Partner with IT, Security, and Engineering teams as a subject matter expert on corporate IAM and DevOps tooling, advising on identity lifecycle, provisioning, SSO, MFA, and access control architecture. Drive observability and disaster recovery maturity across IAM systems by defining metrics, implementing monitoring solutions, and designing recovery strategies that meet strict SLA requirements. Strengthen documentation standards by creating and maintaining comprehensive runbooks, system configuration guides, and troubleshooting procedures across the identity platform lifecycle. Required Skills and Experience: 5+ years of experience in site reliability engineering or infrastructure engineering, with hands-on ownership of identity and access management platforms (Okta, Duo, Auth0, EntraID, Ping, or similar). Demonstrated success building tooling that solves IAM-specific problems including identity lifecycle and provisioning, SSO, MFA, and ABAC/RBAC at enterprise scale. Proficiency in at least one modern programming language (Go, Python, Ruby, Java, or C#) and experience designing and maintaining CI/CD pipelines using Git-based workflows and IaC tools (Terraform or equivalent). Track record managing cloud environments (AWS, GCP, or Azure) with infrastructure-as-code, including container orchestration and automated deployment frameworks. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).   Annual base salary range (excluding equity and bonus):$186,065—$218,900 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes. To apply: https://weworkremotely.com/remote-jobs/coinbase-senior-site-reliability-engineer-workforce-identity

Headquarters: Remote Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Billing Solutions Architects (SA) team is a group of specialists with a deep understanding of Stripe's products and the broader subscription, billing, and payments industry. They excel at using Stripe's platform to solve complex customer problems and collaborate with sales teams to create custom solutions and provide strategic guidance to merchants. Their contributions extend to helping achieve revenue and pipeline goals, offering insights on go-to-market plans, and providing valuable feedback to product and engineering teams.   What You'll Do You will be a key technical advisor and solutions expert, driving the adoption of our billing solutions with new and existing customers. You'll collaborate closely with sales, marketing, product, and engineering teams to ensure successful customer go-lives and influence our product roadmap based on market trends and customer needs. This involves building deep relationships with customer stakeholders, developing and delivering technical solutions, and scaling the organization's expertise through training and knowledge sharing. You’ll have the opportunity to shape the future of internet commerce - working on challenging problems at a global scale in a collaborative and innovative work environment. Responsibilities: Technical Expertise: Serve as the subject matter expert on our billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape. Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations. Customer Success: Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations. Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization. Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency. Technical Support: Help resolve complex technical issues for key customers, working with customer success and engineering teams. Sales Support: Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions. Market Engagement: Participate in marketing events, including executive briefings, conferences, and trade shows. Who you are If you’re passionate about people, ideas, and embracing the unknown; if you see setbacks as chances to learn and grow; and if you believe in the power of focused effort to drive progress—then this is the place for you! You're encouraged to apply even if your experience doesn't precisely match the job description. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Minimum Requirements: 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices 5+ years of current experience in the payments, fintech, or closely related industry Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes and billing systems Extensive experience with subscription, billing, and payment solutions Solid understanding of financial infrastructure industry trends and emerging technologies Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences Executive presence and strong relationship-building skills Passion for customer success and dedication to championing the customer voice Willingness to travel up to 30% of the time To apply: https://weworkremotely.com/remote-jobs/stripe-specialist-solutions-architect-billing

Headquarters: Remote - Ireland Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .See yourself at Twilio Join the team as Twilio’s next Senior Engineering Manager,  Voice Media.  About the job We're looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You'll drive the technical strategy for core media infrastructure that powers Twilio's Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.       Responsibilities In this role, you’ll: Lead a team of senior engineers developing Twilio's next-generation media processing stack                                                                          Drive technical architecture decisions for low-latency, high-throughput media systems                                                                               Collaborate with product, platform teams, and other engineering teams to define technical roadmaps Establish engineering excellence through code quality standards, testing practices, and operational reliability Mentor engineers and provide technical guidance on complex media processing challenges                                                                              Balance technical debt reduction with feature development while maintaining service reliability                                                                     Build and evolve systems handling real-time media processing at scale          Own service performance metrics, reliability targets, and continuous improvement initiatives                                                                        Partner with engineering leaders to align media platform capabilities with broader Voice strategy                                                                   Make key technology stack decisions that impact Twilio's media processing capabilities      Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 5+ years of engineering management experience leading teams building distributed systems      Understanding of Voice/VoIP infrastructure and media handling challenges   Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs  Deep understanding of systems design, microservice architecture, and cloud infrastructure     Experience managing complex technical tradeoffs between reliability, scalability, and feature development  Track record of successfully delivering critical infrastructure projects with significant technical complexity Experience in improving developer velocity using AI tools Strong knowledge of performance optimization, reliability engineering, and operational excellence Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields    Desired: Experience with SIP, RTP/RTCP or other communications protocols                                                                                             Familiarity with media codecs, transcoding, packet loss concealment, and audio processing                                                                           Background in building low-latency, globally distributed systems                                                                                                    Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer Experience in building Voice AI products                                                                                         Knowledge of cloud infrastructure on AWS or similar platforms                                                                                                       Prior experience in telecommunications or communications platforms Location This role will be remote Ireland or UK. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. To apply: https://weworkremotely.com/remote-jobs/twilio-senior-engineering-manager-voice-and-video

Headquarters: NYC, SF, Chi, Remote Who we are About Stripe At Stripe, you have an unprecedented opportunity to put the global economy within everyone’s reach. Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.  About the team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe products. We have in-depth knowledge of specific solution offerings and understanding of customer’s challenges. We advise the broader pre-sales team and work with customers on complex opportunities, support revenue attainment for the product line, serve as an advisor on go-to-market sales plays, enable and uplevel the broader GTM organization and provide critical insights to our product and engineering teams.  What you’ll do As a Specialist Solution Architect, you will lead in-depth product discussions with our top users and prospects and execute against our go-to-market strategy for our Money Management products, including Stripe Capital, Issuing, Treasury, and our global Payouts suite. You will educate our product and engineering teams on market trends and strongly influence the product roadmap for the Money Management product suite at Stripe, helping us become the primary way merchants run their businesses. Responsibilities Act as a Subject Matter Expert on Stripe’s Money Management products (including Capital, Issuing, Treasury, and our global Payouts suite) to accelerate opportunities. Demonstrate a deep understanding of embedded finance applications that leverage Stripe’s products, articulating how they combine to create a compounding platform for our users. Consult with users on a broad range of embedded finance use cases, from charge card programs and global payouts to a comprehensive suite of financing options including revenue-based financing, loans, and lines of credit. Understand the compliance requirements of solutions built with Stripe products, especially as we expand our offerings into new markets and use cases. Define, share, and learn best practices and reusable assets with the broader GTM organization to enhance the quality and efficiency of the team. Create reference architectures to uplevel the team and refine reference solutions based on product enhancements and feedback from customers. Partner closely with the Money Management product sales team and be an active part of the opportunity team for Stripe’s largest customers to lead strategy and own key relationships. Serve as a “Voice of the Customer” internally, providing actionable insights to product stakeholders to influence the Money Management product roadmap and feature prioritization. Provide critical insights on emerging technologies, including the application of stablecoins for money movement, lending, and global financial access, to influence the product roadmap. Deeply understand the sales process for the product and provide the Sales team with tools and training to qualify potential leads, including simplifying our distribution for faster onboarding. Stay current on competitive analysis and market differentiation. Support marketing events including executive briefings, conferences, user groups, and trade shows.   Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of technical sales experience, ideally within a fintech company. 3 years of product experience with embedded finance solutions, such as card issuing, lending, or treasury management. Experience with integrating RESTful APIs into web applications. Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences. A passion for learning and researching current and emerging products to develop innovative solutions. A proven ability to build strong collaborative working relationships with business partners.  Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. Preferred qualifications Strong knowledge of software engineering and architecture patterns, with the ability to understand how a wide variety of technologies and systems interact with each other. Experience enabling and scaling a GTM team. Experience in systems design, with a background building and deploying complex applications. To apply: https://weworkremotely.com/remote-jobs/stripe-specialist-solution-architect-money-management

Headquarters: Remote - US Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .See yourself at Twilio Join the team as Twilio’s next Senior Director, Analyst Relations. About the job This position is needed to lead our global AR strategy across our core and emerging enterprise tech portfolio, spanning CPaaS, Customer Data Platforms (CDP), Identity, Conversational AI, and comprehensive Customer Engagement Platforms. This is a high-visibility leadership role tailored for a sophisticated communicator who commands executive presence and possesses a deep mastery of the modern B2B enterprise technology landscape. As the architect of our analyst strategy, you will lead and grow a high-performing team tasked with a critical mission: maintaining and solidifying our undisputed leadership in established markets while educating, influencing, and shaping the narrative in the new and emerging categories that define our future. You will serve as a trusted advisor to our executive team and a compelling storyteller to the industry’s most influential market analysts. Responsibilities Strategic Vision & Execution: Set the global analyst relations strategy across our core and emerging portfolio. Drive execution by partnering cross-functionally across Communications, PMM and R&D. Analyst Engagement & Advocacy: Build and nurture deep, trust-based relationships with tier-one firms (Gartner, Forrester, IDC) and key industry consultants. Lead strategic advisory sessions, briefings, inquiries, and flagship events like our Analyst Summit. Category & Audience Expansion: Identify high-impact opportunities to amplify our story beyond traditional coverage and reports, educating and influencing analysts in new and emerging market spaces and gaining insight to feed back to the business and inform our roadmap from the analysts’ expertise. Evaluations & Content Architecture: Drive the end-to-end strategy and content submission process for major market reports (Magic Quadrants, Waves, MarketScapes), collaborating with product marketing and senior leadership to ensure winning positioning. Executive Coaching & Advisory: Act as a trusted advisor to senior executives and product leaders; provide sharp feedback on messaging and thoroughly prepare spokespeople for high-stakes analyst engagements. Team Leadership & Process Excellence: Scale and optimize the AR function, improving organizational structures, managing budgets, and implementing processes that elevate the entire team's execution. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Enterprise Tech Experience: 15+ years of tech experience within B2B SaaS, developer platforms, or data infrastructure. AR Track Record: A proven track record of managing and securing leadership positioning in major analyst reports and executing global, multi-category communication strategies. Executive Presence: Proven track record of commanding poise, managing pressure, and successfully influencing audiences at the C-suite and VP level. Communication: Exceptional written, verbal, and persuasive communication skills. Business Acumen: Strong business acumen and quantitative skills to research strategic issues, generate insights from complex market data, and translate them into actionable business recommendations. Leadership & People Management: Excellent people leadership skills with a demonstrated ability to attract, motivate, mentor, and performance-manage a world-class, growing team. Collaborative Powerhouse: A natural relationship builder and proactive self-starter who values diverse input, stimulates candid dialogue, partners seamlessly across matrixed stakeholders, and maintains a positive attitude and sense of humor.  Location This role will be remote, based in the United States. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.  What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200 - $259,000. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $219,360 - $274,200.  Based in the San Francisco Bay area, California: $243,680 - $304,600. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until August 31, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. To apply: https://weworkremotely.com/remote-jobs/twilio-senior-director-analyst-relations

Headquarters: Remote - India Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.  The CX Automation team within Enterprise Applications & Architecture engineers seamless, intelligent customer experiences by maximizing automation across support surfaces. As Senior Product Manager for the Help Center, you’ll own Coinbase’s primary self-service channel—where most customers first seek support. You’ll drive Automation Rate and customer satisfaction by building AI-powered search, personalized article experiences, and self-service workflows that resolve issues before they reach an agent. What you’ll do Own the Help Center roadmap across search quality, article strategy, AI summaries, and self-service flows serving millions of global customers. Improve Automation Rate and CSAT by identifying high-impact opportunities to deflect contacts via better self-service, smarter surfacing, and proactive resolution. Build AI-integrated search and content experiences with ML/LLM partners to enhance relevance, summaries, and contextual Quick Actions. Partner with CX Ops, Content Design, Engineering, and Data Science to maintain accurate, high-coverage knowledge across geographies and languages. Define and track funnel metrics (Automation Rate, Search AtR, CSAT, escalation rate) and use data to drive prioritization. Collaborate with internal platform teams and 3P vendors to keep chat, voice, and agent-tool integrations seamless and current. Required Skills and Experience 5+ years in product management owning customer-facing surfaces, content platforms, or self-service products. Experience building or improving search, knowledge management, or self-service—ideally with AI/ML-powered search, recommendations, or RAG retrieval. Proven ability to define and use support/self-service metrics (automation, deflection, CSAT, escalation) to inform decisions. Strong cross-functional collaboration across content, engineering, operations, and analytics without owning end-to-end UX. Experience with Help Center or knowledge base platforms (Contentful, Zendesk, Freshdesk, Salesforce, or similar CMS/support tooling). Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.   Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus):₹6,612,600—₹6,612,600 INR Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes. To apply: https://weworkremotely.com/remote-jobs/coinbase-senior-product-manager-help-center-cx-automation