Headquarters: Remote, United States
URL: http://smartbugmedia.com
SmartBug Media is the most decorated HubSpot agency, recognized as a leader in crafting digital solutions that empower organizations to thrive across the entire customer lifecycle. From marketing and sales to revenue operations, customer success, and e-commerce, we combine sound strategies, cutting-edge AI, and digital innovation to deliver solutions that de-risk the future and drive sustainable growth.With a fully remote team of over 250 professionals, we excel at creating intelligent web and digital ecosystems—from corporate websites to complex web applications—seamlessly integrated with AI-powered solutions. By aligning SmartBug's expertise with our clients' unique business realities, we build scalable, innovative tools that become engines for growth, setting the course for long-term success.The CRM Strategist reports to the Sr. Director and is the primary architect responsible for leading high-complexity HubSpot implementations. This is a highly technical role focused on the intersection of Revenue Operations (RevOps), HubSpot systems architecture, and native integrations.
While you will collaborate with an Account Manager (who owns the client relationship and retention), you are the technical lead responsible for designing, configuring, and optimizing the HubSpot ecosystem to power the full customer lifecycle. You will translate complex business requirements into scalable technical workflows and native integrations that drive measurable revenue growth.Key Responsibilities
Strategic Technical Design: Lead the architectural design of HubSpot instances, ensuring data schema, custom objects, and property mapping aligning with the client's RevOps strategy.
Native Integration Management: Own the strategy and configuration of native integrations within HubSpot (e.g., Salesforce, Microsoft Dynamics, NetSuite, etc.). You must understand the logic of sync rules, field mapping, and conflict resolution.
Revenue Engine Optimization: Build lead scoring, advanced attribution, and automated hand-offs between Marketing, Sales, and Services.
Data Governance: Implement and enforce data hygiene standards, deduplication logic, and governance frameworks to ensure the CRM remains a "single source of truth."
HubSpot Implementation & Configuration
Business Process Mapping: Conduct technical discovery to map "Current State" vs. "Future State" processes, identifying technical bottlenecks in the revenue funnel.
Reporting & Analytics: Build complex RevOps dashboards that demonstrate clear ROI to stakeholders.
Requirements
Technical Experience: Minimum 5 years of experience building complex solutions within the HubSpot platform.
RevOps Expertise: Proven ability to design systems around revenue-driving processes (lead-to-cash, forecasting, and attribution).
Analytical Skills: Strong ability to navigate complex business challenges and translate them into automated technical solutions.
$75,000 - $95,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
To apply: https://weworkremotely.com/remote-jobs/smartbug-media-point-sucess-globalia-crm-strategist
OptiMantra: Sr. Product Manager
Company: Location: Remote Published: 2026-06-08
Headquarters: Atlanta, Georgia, United States
URL: http://optimantra.com
The Company
Cerbo · OptiMantra is a healthcare technology company built for the practices actively changing how medicine is delivered. Our platforms serve functional, integrative, direct primary care, concierge, med spa, and behavioral health practitioners who need software that keeps pace with how they work -- not the other way around.
Each platform is a purpose-built EHR and practice management solution. Cerbo is architected for clinical depth: deep configuration, protocol-specific workflows, and the kind of flexibility that holistic and functional medicine practices require. OptiMantra is structured for scale: multi-modality breadth, out-of-the-box readiness, and the operational infrastructure that growing practices rely on.
Together, our two platforms form a leading presence in this rapidly expanding market. Our practitioners are redefining what a patient experience can look like. We exist to give them the technology foundation to do exactly that -- at whatever size and pace they choose to grow.
What You'll Do
As a Senior Product Manager, supporting OptiMantra, you will own a major product area end to end—talking to users every week and shipping things that change how clinics actually run. Healthcare software is stuck in 2005: providers drown in clicks while patients wait. You will help fix that, fast, with AI at the center. Small team, big problems, real autonomy. Learn more about OptiMantra here.
Primary Responsibilities
Own a product area end to end: roadmap, discovery, delivery, and iteration. No one hands you a spec.
Ship AI-first features. AI Scribe is live today. Clinical decision support and intelligent workflows are next.
Own the UX vision for your area. OptiMantra wins on clarity and guided experience. You set that bar.
Talk to users constantly through discovery calls, usability sessions, and clinic visits—firsthand signal, not secondhand summaries.
Prioritize strategically. More opportunities than bandwidth. You decide what to build, what to defer, and what to kill.
Coordinate cross-platform when features span OptiMantra and Cerbo (shared model, separate UX).
Mentor Jr. PMs and collaborate with PMs across the organization.
Required Skills & Qualifications
8+ years in product management, at least 2 at the senior level
EHR/EMR or healthcare software experience strongly encouraged—you should understand clinical workflows, not just software workflows
Strong UX and UI sensibility: you evaluate designs critically, advocate for the end user, and know what good looks like
Outcome-driven: you measure success by impact (retention, activation, clinical efficiency), not features shipped
Strategic thinker who can connect product decisions to business outcomes and say no to good ideas
Comfortable with ambiguity and speed—small team, real autonomy, limited process
Technically fluent: you hold your own with engineering on architecture, APIs, and tradeoffs
Clear, sharp writer: remote team, async-first—writing is how decisions get made here
Bonus Points
Experience with multimodality clinical environments (integrative, IV, MedSpa, behavioral health)
Hands-on experience building AI/ML product features
Familiarity with practice management workflows: scheduling, billing, insurance, intake, memberships
Compensation & Benefits
Competitive compensation based on experience
Paid Time Off and company holidays
Comprehensive health, dental and vision benefits
Short-term and long-term disability Insurance
401k plan with matching company contribution
Real ownership and impact in a fast-growing health tech company
Location: Atlanta, GA
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To apply: https://weworkremotely.com/remote-jobs/optimantra-sr-product-manager
Pro iDeal Jobs: Dynamics 365 CRM Developer
Company: Location: Remote Published: 2026-06-08
Headquarters: Cluj-Napoca, Remote, Romania
URL: http://proidealjobs.com
Dynamics 365 DeveloperCalling all Dynamics 365 Developers!This is an opportunity to work directly with the client without outsourcing.Pro iDeal Jobs is looking for a Dynamics 365 Developer, on behalf of or client, a technology company focused on healthcare, infrastructure, industry, and mobility, with business operations across EMEA.They are currently conducting all interviews online and is onboarding all new employees remotelyProject descriptionThe product is planned to be a mobile application based on Dynamics 365 system for helping thetechnical team in solving different customer requests and changes in the Digital Industry field.This is going to be a brand-new application, meant to replace an existing tool.Your profile and background:You have an education in Computer Science, Software Engineering, or related fieldsMicrosoft Dynamics 365 expertise (customer service and field service - most relevant modules)Experience in the creation of custom plugins and custom workflows for CRMPower Apps platform and Dynamics 365 Mobile know-how experience is a plusStrong willingness to understand business processesGood problem-solving and analytical thinking skillsStrong interpersonal skills and the ability to communicate with multiple stakeholdersAdvanced English skills/ both verbal and writtenWhat if we said:Challenging projects from which you can develop your professional skills.An attractive compensation package that can reflect your involvement, desire to improve, and willingness to contribute to the business.Private healthcare Insurance. 7 Card subscription. Performance rewards and annual bonuses.Career plan and coaching sessions.If you want to become a member of the team, please apply for the job above and if you meet the requirements, you will be contacted by the recruiters at Pro iDeal Jobs.
To apply: https://weworkremotely.com/remote-jobs/pro-ideal-jobs-dynamics-365-crm-developer
Vitru Educação: Professor(a)-autor(a) | Curadoria e Validação de Conteúdo - MICROSERVICES COM NODE.JS E MESSAGE BROKERS - EdTech | Vitru
Company: Location: Remote Published: 2026-06-08
Headquarters: BR
URL: http://vitru.com.br
Somos a Vitru Educação! 💜
A maior instituição privada de ensino EAD do Brasil e referência nacional do ensino presencial e Medicina. Juntos como Vitru, Unicesumar e Uniasselvi, nos dedicamos ao desenvolvimento individual e coletivo. Nossa prioridade é o aprendizado, fazemos do conhecimento um estilo de vida! Nós queremos continuar crescendo, com responsabilidade, mantendo a excelência e os valores que nos trouxeram até aqui e nos levarão adiante!
Quer vir conosco no Universo do Conhecimento? 💜
Se quiser saber mais sobre a Vitru e suas marcas Unicesumar e Uniasselvi, acesse nosso site: https://www.vitru.com.br/.
Título da vaga: Professor(a)-autor(a) | Curadoria e Validação de Conteúdo - MLOPS: DEPLOY E MONITORAMENTO DE MODELOS - EdTech | Vitru
A Vitru Educação está em busca de professor(a)-autor(a) para atuar na revisão técnica, validação acadêmica e curadoria conceitual da disciplina MICROSERVICES COM NODE.JS E MESSAGE BROKERS, do curso Desenvolvimento Backend com Node.js e NestJS, na modalidade pós-graduação EAD.
SOBRE A ATIVIDADE:Nesta oportunidade, o conteúdo base é desenvolvido pela equipe interna, e o papel do(a) professor(a)-autor(a) é assegurar rigor teórico, atualidade científica e alinhamento pedagógico, contemplando:
Curadoria e validação de conteúdo
Revisão técnica de 3 temas (20 a 30 laudas cada)
Análise de atualidade conceitual, linguagem e adequação ao público
Conferência e eventual complementação de referências
Realização de ajustes diretamente no material (não apenas sugestões)
Atividades avaliativas e complementares
Validação de 3 questões de autoestudo por tema
Revisão e validação de 15 questões objetivas por tema
Validação de materiais complementares (1 estudo de caso + 10 questões)
Conteúdo audiovisual
Validação de roteiros e gravação de 3 videoaulas (10 a 15 minutos cada)
EMENTA DA DISCIPLINA:Arquitetura de microsserviços com Node.js e NestJS. Uso do módulo NestJS Microservices. Comunicação síncrona e assíncrona entre serviços. Integração por meio de message brokers, com ênfase em RabbitMQ e Kafka. Aplicação de padrões de arquitetura distribuída. Resiliência, tolerância a falhas e escalabilidade. Introdução à observabilidade, monitoramento e estratégias de deploy de aplicações backend em ambientes de nuvem.
REQUISITOS:
Pós-graduação lato ou stricto sensu – Especialização, Mestrado ou Doutorado na área da disciplina*.
Familiaridade com Google Docs e/ou Word.
Organização, gestão de prazos e clareza na escrita.
Experiência prévia na produção de livros ou materiais educacionais será considerada um diferencial.
Desenvolvimento Backend com Node.js e NestJS.
VANTAGENS DE SER PROFESSOR(A)-AUTOR(A) VITRU:
Atividade 100% home office;
Acompanhamento especializado durante todas as etapas;
Publicações com registro de ISBN;
Desenvolvimento de competências autorais digitais;
Visibilidade nacional e reconhecimento acadêmico.
NOSSO PROCESSO DE SELEÇÃO:
O processo seletivo ocorre diretamente na plataforma InHire e segue as seguintes etapas:
Análise do Perfil: avaliação do currículo e das informações cadastradas na plataforma.
Perguntas: os candidatos pré-selecionados receberão algumas perguntas para conhecermos melhor o perfil acadêmico e a experiência profissional.
Envio da Proposta: os candidatos aprovados nesta etapa recebem os detalhes da proposta (escopo, prazos, valores). O aceite não configura contratação imediata.
Contratação: a equipe de Contratos e Pagamentos solicita documentos, formaliza o contrato e direciona o professor(a) para os times de Arquitetos de Aprendizagem e Audiovisual.
Importante: A Vitru valoriza e apoia a diversidade em todas as suas formas. Todas as candidaturas são bem-vindas.
To apply: https://weworkremotely.com/remote-jobs/vitru-educacao-professor-a-autor-a-curadoria-e-validacao-de-conteudo-microservices-com-node-js-e-message
Premiersoft: DevOps e Platform Sênior| Remoto
Company: Location: Remote Published: 2026-06-08
Headquarters: BR
URL: http://premiersoft.net
Na Premiersoft, transformamos desafios em soluções reais!Com mais de uma década de atuação em desenvolvimento, somos movidos por um propósito claro: criar experiências tecnológicas que impulsionam negócios e aceleram a transformação dos nossos clientes.
Nosso time, formado por mais de 200 #Heroes, une excelência técnica ao nosso DNA: Team Player, Growth Driven e Problem Solver. Somos movidos por desafios, guiados pela inovação e comprometidos com a entrega de soluções de alto impacto, todos os dias.
Sobre a oportunidade:
O profissional irá atuar em um projeto estratégico de migração de aproximadamente 320 repositórios para o GitHub Enterprise Cloud, em um ambiente estruturado para cerca de 100 desenvolvedores. O projeto será conduzido de forma 100% remota e contempla etapas de planejamento, definição de governança, testes piloto, migração completa dos repositórios e suporte pós-migração, incluindo documentação e transferência de conhecimento.
Você será responsável por:
Conduzir tecnicamente a migração dos repositórios para o GitHub Enterprise Cloud, preservando histórico, branches, tags, issues e pull requests
Realizar o inventário técnico do ambiente atual, mapeando dependências, integrações e pipelines existentes
Definir e executar a estratégia de piloto de migração, validando processos e ferramentas
Planejar e executar a migração em ondas dos repositórios produtivos
Estruturar padrões de versionamento, modelos de branching e templates de workflows no GitHub Actions
Automatizar pipelines de CI/CD e estabelecer boas práticas e guardrails técnicos para o novo ambiente
Produzir documentação técnica e apoiar a transferência de conhecimento para os times envolvidos
O que você precisa ter:
Experiência comprovada em projetos de migração de plataformas Git corporativas (GitHub, GitLab, Bitbucket ou Azure DevOps)
Domínio de GitHub Enterprise (Cloud ou Server) e GitHub Actions
Experiência hands-on com ferramentas de migração Git, como GitHub Importer, gh-migrate ou scripts customizados
Conhecimento sólido em versionamento e estratégias de branching
Experiência com automação utilizando Bash, Python e/ou PowerShell
Inglês técnico para leitura de documentação e interação eventual
Será um diferencial se você tiver:
Certificações GitHub (GitHub Actions, GitHub Administration, GitHub Advanced Security)
Experiência com Terraform e práticas de Infrastructure as Code aplicadas ao GitHub
Vivência em projetos com grande volume de repositórios (300+)
Conhecimento em ferramentas como Jira, SonarQube, Azure DevOps e artifact registries
Experiência prévia em projetos enterprise ou atuação junto à SoftwareOne
📍 Contratação Remota.
🔵 O que oferecemos:
Ambiente colaborativo, com troca constante de conhecimento;
Cultura aberta à inovação, ideias e protagonismo;
Uso de tecnologias atuais e boas práticas de mercado;
Foco em excelência técnica e impacto real nas entregas;
Incentivo contínuo ao aprendizado e desenvolvimento profissional.
🔵 Nossos benefícios:
TotalPass: acesso a academias, estúdios e práticas de bem-estar;
Convênio com clínica de saúde mental;
Descanso remunerado: 10 dias úteis para recarregar as energias e cuidar de você;
Gifts via Flash - birthday gift e time in company gift;
Bônus por indicação de talentos - R$ 2.000,00 por contratação;
Desenvolvimento contínuo com PDI, feedbacks e apoio a certificações;
Aulas de inglês gratuitas: preparando você para atuação em oportunidades internacionais;
🎯 Veja como é fazer parte do time Premiersoft
🎯 Saiba mais sobre nós
🎯 Conheça nossa Sede
A comunicação ao longo do processo seletivo acontece por e-mail ou WhatsApp. Para não perder nenhuma atualização, adicione o domínio @premiersoft.net à sua lista de remetentes confiáveis e fique de olho na sua caixa de entrada e spam.
To apply: https://weworkremotely.com/remote-jobs/premiersoft-devops-e-platform-senior-remoto
Covent IT: DevOps Engineer (contract)
Company: Location: Remote Published: 2026-06-08
Headquarters: Remote work
URL: http://coventit.com
Hey there! We're looking for an experienced DevOps Engineer to join our growing outsourcing team. If you have a knack for automation and are ready to help our clients build robust and scalable infrastructure, then this opportunity is for you!About UsWe're a dynamic outsourcing company dedicated to providing high-quality IT solutions to a diverse range of clients. We value professionalism, continuous growth, and a supportive work environment where every team member can thrive and reach their full potential.Your Key Skills & Experience:
Experience: A minimum of 3 years of commercial experience as a DevOps Engineer or Linux System Administrator.
Cloud Platforms: Experience working with AWS and DigitalOcean.
*nix System Administration: Confident administration of operating systems like CentOS, Debian, FreeBSD, and others.
Core Services: Hands-on experience administering fundamental services such as FTP, SSH, SMTP, and IMAP.
Scripting & Programming Basics: Knowledge of PHP, SQL, and Shell scripting for automation and day-to-day task resolution.
Web Servers: Ability to configure and manage LAMP web server environments.
Monitoring: Practical experience with monitoring tools like Zabbix, Nagios, and Munin.
DevOps Tools: Strong knowledge and practical experience with Kubernetes, Ansible, Docker, GitLab, and Jenkins.
English Language: Proficient reading skills for technical documentation.
Your Core Responsibilities:
Project Support & Monitoring: Ensuring the stable operation and active monitoring of company projects, collaborating closely with clients and Technical Leads (TLs).
Internal Service Development: Developing and implementing internal services for monitoring, backups, and Continuous Integration (CI).
To apply: https://weworkremotely.com/remote-jobs/covent-it-devops-engineer-contract
Headquarters: New York, NY
URL: https://lemon.io
Are you a talented Platform/Site Reliability Engineer looking for a remote job that lets you show your skills and get decent compensation? Look no further than Lemon.io — the marketplace that connects you with hand-picked startups in the US and Europe.
What we offer:
The rate depends on your seniority level, skills and experience. We've already paid out over $11M to our engineers.
No more hunting for clients or negotiating rates — let us handle the business side of things so you can focus on what you do best.
We'll manually find the best project for you according to your skills and preferences.
Choose a schedule that works best for you. It’s possible to communicate async or minimally overlap within team working hours.
We respect your seniority so you can expect no micromanagement or screen trackers.
Communicate directly with the clients. Most of them have technical backgrounds. Sounds good, yeah?
We will support you from the time you submit the application throughout all cooperation stages.
Most of our projects involve working in a fast-paced startup environment. We hope you like it as much as we do.
Through our community, we will connect you with the best developers from more than 75 countries.
Requirements for Senior Platform Engineer:
4+ years of experience in Platform Engineering, DevOps, or SRE roles
3+ years of experience with Python or Go
3+ years of experience with Kubernetes
Experience with AWS, Microsoft Azure, Linux, Docker, and CI/CD is required.
Requirements for Site Reliability Engineer:
5+ years of experience in Platform Engineering, DevOps, or SRE roles
5+ years of Linux experience
3+ years of Kubernetes experience
2+ years of Ansible experience
Experience with Terraform, Puppet, and Chef is required
Other:
Strong technical skills: as a Senior Engineer, you are expected to be able to create projects from scratch and have a deep understanding of application architecture.
Clear and effective communication in English — advanced ability to discuss business tasks, justify decisions, and communicate issues. Good self-presentation is also essential for upcoming client calls.
Strong self-organizational skills — ability to work full-time remotely with no supervision.
Reliability — we want to trust you and expect that you won’t let us and the client down.
Adaptability and Flexibility — the ability to onboard the project promptly after accepting it and start delivering results quickly.
Sounds good for you? Apply now and join the Lemon.io community!
NOT YOUR TECH STACK?
We have a variety of projects, so if you have 4+ years of commercial software development experience and are proficient in AI Agent Architecture, AI Automation Architecture, AI Engineering, React & Python, React & Golang, React & Java, React & Ruby, PHP & Vue, Vue & Node.js, React & .NET, Android & iOS, Blockchain (Web3/Solana), Angular & Node.js, Vue & .NET, Python & Vue, DevOps with Azure DevOps, MLOps, Data Science, Angular & PHP, Angular & .NET, Symfony & React, Symfony & Vue, Symfony & Angular, Symfony & JavaScript & Next.js & TypeScript, Data Analysis, React & PHP, Data Engineering, Project Management, React Native & Node, Data Annotation, React & Node.js, Svelte & Python, Svelte & Node.js, Svelte & TypeScript, Rust, Shopify & JavaScript, Vue & Nuxt, PHP & Laravel, UI/UX Design, Animation, Graphic Design, React & Node & React Native, .NET & C#, Unreal Engine & C++, Python & LLM, Unity, or Machine Learning Engineering, we would be happy to connect with you and match you with a project that fits your experience.
We do not provide visa assistance, and our cooperation model does not include the benefits typically offered with direct hire.
We work with developers from 75+ countries across Europe, Latin America, North America (the U.S. and Canada), selected countries in Asia (Japan, Singapore, South Korea, the Philippines, Indonesia, Malaysia, Vietnam, Thailand, and Israel), Oceania (Australia, New Zealand, and Papua New Guinea), and Africa (including Morocco and South Africa).
To apply: https://weworkremotely.com/remote-jobs/lemon-io-senior-platform-site-reliability-engineer
Technical Product Manager
Company: Location: Remote Published: 2026-06-08
At Worth AI, weâre redefining how businesses make critical onboarding and risk decisionsâinstantly, intelligently, and at scale. Weâre looking for a Technical Product Manager who thrives at the intersection of technology, data, and customer impact.This is not a âkeep the lights onâ product role. This is for someone who wants to build, innovate, and move fast, partnering closely with Engineering, Sales, and Customer teams to deliver products that solve real-world problems for enterprise customers.Youâll be at the center of it all translating complex technical concepts into powerful, user-first solutions, shaping our roadmap, and helping us scale a platform that is transforming how financial institutions onboard and assess businesses.If youâre energized by ambiguity, obsessed with user experience, and motivated to create products that truly make a difference, this role is for you.ResponsibilitiesOwn and manage the day-to-day product development lifecycle, ensuring features are thoughtfully designed, user-focused, and delivered with quality Partner closely with Engineering to translate product vision into clear technical requirements, user stories, and implementation-ready solutions Define detailed use cases, workflows, acceptance criteria, and functional requirements to support scalable product development Work alongside developers to ensure stories are technically groomed, prioritized appropriately, and aligned with business objectives Manage and maintain the product backlog, making thoughtful prioritization recommendations based on impact, urgency, and customer value Collaborate with QA to ensure testing strategies, user acceptance criteria, and release readiness are aligned with product goals and timelines Ensure product documentation is accurate and up to date, including feature overviews, workflows, release notes, and internal enablement materials Serve as a go-to decision-maker for functional clarity and product direction throughout the development process Partner with internal stakeholders across Business Development, Sales, Marketing, and Operations to align product strategy with market and customer needs Support technical conversations with prospects, partners, and ISVs by clearly articulating product capabilities and value Engage directly with customers and external businesses to understand pain points, gather feedback, and identify opportunities for innovation Help shape new features, enhancements, and strategic product opportunities that strengthen Worthâs market differentiation Continuously advocate for a product experience that is intuitive, impactful, and built to scale Take on additional responsibilities as needed in a fast-moving, high-growth environment Proven experience in a Technical Product Manager or similar product leadership role Experience working on SaaS platforms, with exposure to API-driven products strongly preferred Demonstrated success managing data-rich, technically complex products and driving major product launches from concept to delivery Ability to collaborate effectively with highly technical teams while also communicating clearly with non-technical stakeholders Strong product intuition with the ability to think strategically, solve problems creatively, and make thoughtful decisions quickly Comfortable operating in a fast-paced, high-growth environment with shifting priorities and evolving business needs Exceptional organizational skills with a strong ability to prioritize, execute, and meet deadlines Excellent written and verbal communication skills with a natural ability to create alignment across teams Highly accountable, solution-oriented, and motivated by ownership Coachable, adaptable, and open to feedback, while also confident enough to challenge ideas and push for better outcomes Experience in fintech, financial services, risk, underwriting, identity, fraud, or related industries is a strong plusHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance Flexible Paid Time Off 9 paid Holidays Family Leave RemoteHybrid work (for Orlando Associates)Free Food & Snacks (Orlando)Wellness Resources
Communications & External Affairs Manager
Company: Location: Remote Published: 2026-06-08
ROLE: Communications & External Affairs Manager LOCATION: RemotePOSITION TYPE: Exempt, Full-timeTRAVEL REQUIREMENT: 20%START DATE: ASAPREPORTS TO: National Director, External AffairsROLE OVERVIEWDemocrats for Education Reform (DFER) and its partner organizations, Education Reform Now (ERN) and Education Reform Now Advocacy (ERNA), are seeking a sharp, experienced and politically savvy communications professional to serve as a hybrid press/media and digital campaigns lead across a portfolio of priority states and campaigns. This role is built for a communicator who can move fluidly between pitching a reporter, drafting an op-ed, shaping a social campaign, and briefing a state partner â all in service of winning the policy and political debates that matter most to the families we serve.Reporting to the National Director of External Affairs, the Communications & External Affairs Manager will help extend the organization's earned media footprint, own regional press strategy across priority states, and manage significant aspects of our digital and social campaigns. The ideal candidate brings strong writing chops, political instincts honed on campaigns, government or non-profit work; and a track record of building durable relationships with reporters, editors, and outside validators. This person will work in close partnership with the National Director to shape messaging, respond to a fast-moving political landscape, and ensure DFER, ERN, and ERNA punch above their weight in the regional press and digital ecosystems where we operate.Applicants must be legally authorized to work for any employer in the United States and will be required to submit proof of eligibility. We are unable to sponsor or take over sponsorship of an employment visa at this time. Democrats for Education Reform welcomes applications from all, and strongly encourages women, people of color, people with disabilities, immigrants, refugees, and LGBTQ people to apply for this position. We are committed to maximizing the diversity of our organization and recruiting a team that reflects the diversity of the students we serve.THE ORGANIZATIONDemocrats for Education Reform (DFER) is a national political organization that supports elected Democrats and candidates for office who seek to expand policies and practices that work well for Americaâs students and confront those that do not. We prioritize students and families, especially low-income students and students of color who should be better served by our countryâs public education system. DFER partner Education Reform Now Advocacy (ERNA) is an advocacy group that advances education reform measures through empowering community leaders to support our legislative and political advocacy work. ERNA keeps constant pressure on legislators to champion high-quality public education. DFER partner Education Reform Now (ERN) is a nonpartisan think tank that promotes increased resources and innovative reforms in K-12 public education, particularly for students of color and students from low-income families. WHAT WE DO Support Forward-Thinking Education Leaders â In an approach that is markedly different from our peers and partners in the field, DFER engages directly with candidates and elected officials to empower them to advocate for education policies that focus foremost on serving students. Our partner organization, Education Reform Now, does work that involves policy research, analysis and education that helps policy makers at all levels understand complex education issues and make informed decisions. Inform the Education Debate â Our coalition work reflects the breadth of our policy priorities. We work collaboratively with organizations and our community networks to create an education system that serves and is held accountable to all students and families.Targeted Interventions and Rapid Response â DFERâs reach, from the most local district relationships to state and federal policymakers, enables us to respond quickly to the changing landscape and policy trends. Activities vary significantly from project to project and may include training, policy analysis, public engagement, electoral and issue advocacy, and policy guidance for elected officials and local advocates.KEY RESPONSIBILITIESRegional Press & Media RelationsDraft press releases, statements and campaign communications tailored to regional audiences and reporters.Develop social media strategy and content, and execute social strategy, including Instagram, Tik-Tok, Substack, Linked-In and X to expand the organizationâs digital footprint.Build, cultivate, and maintain trusted relationships with reporters, editors, columnists, and producers across priority regional markets â including local dailies, statehouse press corps, education trade press, and political press.Serve as a regional spokesperson and press contact where appropriateMonitor regional media narratives on education policy, politics, and DFER-adjacent issues; surface threats and opportunities to the National Director and recommend rapid-response strategy.Digital & Social Campaign ManagementPartner with the National Director and the Digital Manager to plan and execute digital campaigns that amplify DFER, ERN, and ERNA priorities across priority states.Collaborate on day-to-day execution of regional social media content, including drafting copy, shaping creative briefs for our Graphic Designer & Digital Communications Manager, and ensuring content aligns with messaging strategy and entity-specific compliance requirements.Help shape paid digital strategy (targeting, creative, copy, landing pages) for issue campaigns in priority states; collaborate with consultants and vendors as needed.Track, analyze, and report on earned and digital performance across priority states; use insights to iterate on strategy and inform organizational decision-making.Messaging & Political Strategy SupportServe as a close thought partner to the National Director on messaging strategy, narrative development, and political positioning â especially as it translates into regional press and digital execution.Stay fluent in the political landscape of priority states: governors and gubernatorial candidates, legislative leaders, key reporters, influential validators, and the organizations shaping the local education debate.Contribute to rapid-response operations, including drafting statements and coordinating surrogate outreach on tight timelines.Support broader External Affairs priorities as assigned, including coalition communications, principal-facing materials, and cross-entity campaigns.Cross-Team CollaborationWork closely with the Campaigns and Partnership teams to ensure press and digital execution is aligned with advocacy strategy in each priority state.Partner with the Graphic Designer & Digital Communications Manager to translate regional strategy into on-brand, high-performing creative.Coordinate with outside consultants as neededQUALIFICATIONS AND EXPERIENCEWhile no candidate will possess every desired qualification, the ideal Communications & External Affairs Manager will bring many of the following experiences and characteristics:Press & Media Relations Experience â 4+ years of experience in communications, press, or public affairs roles, including demonstrated success placing stories, managing reporter relationships, and serving as an on-the-record or background resource. Prior experience on a political campaign, in a statehouse or federal press shop, advocacy organization, or political press operation is strongly preferred.Exceptional Writing â A sharp, versatile writer who can move quickly between a tight rapid-response statement or a social caption without losing voice or strategic discipline.Political Acumen â A feel for the center-left political landscape and an instinct for how stories, messages, and narratives land with political audiences, reporters, and the public. Comfortable operating in environments where politics, policy, and press intersect.Digital & Social Campaign Fluency â Hands-on experience planning and executing digital and social campaigns, including content strategy, platform-specific best practices (X, Instagram, LinkedIn, Facebook, TikTok where relevant), paid social, and performance analytics. Comfortable briefing designers and vendors and reviewing creative with a strategic eye.Regional Relationship-Building â Existing relationships with reporters, political operatives, and advocacy leaders in one or more priority states is a strong plus; a demonstrated ability to build those relationships quickly from scratch is essential.Education Policy Interest â Familiarity with Kâ12 education policy, school choice, charter schools, or related issues is preferred. A genuine commitment to educational equity and expanding opportunity for underserved families is non-negotiable.Rapid-Response Mindset â Comfortable operating on short timelines, in politically dynamic environments, with sound judgment and discretion.Collaborative Operator â Works well across teams, takes direction and feedback gracefully, and can also operate independently with minimal oversight when the situation calls for it.Multi-Entity Awareness â Working knowledge of the compliance environment governing 501(c)(3), 501(c)(4), and PAC activity â or a demonstrated willingness to learn it quickly and operate fluently within it.COMPENSATIONThe compensation band for this role is $80,000 - $100,000. Compensation is competitive and commensurate with experience. DFER is proud to offer excellent benefits: health, vision, and dental coverage; cell phone and internet reimbursement; flexible spending plan; life insurance; short- and long-term disability insurance; 401K plan with a match; paid family leave; and paid time off (vacation, sick time, floating holidays, and all national holidays).
Select Saunas: Customer Support Specialist
Company: Location: Remote Published: 2026-06-08
Headquarters: Casper, WY
URL: https://selectsaunas.com
Fully Remote Customer Support, Order Management, and Social Media Manager for E-Commerce Brand
Company: Select Saunas (selectsaunas.com)Location: Fully remote (must be based in the United States or Canada, )Type: Full-timeCompensation: $40,000 + performance bonuses
About the role
Do you want to help people become the healthiest version of themselves?
Select Saunas is a high-ticket online-only retailer of premium saunas. Our customers make considered, high-value purchases, and the experience we give them before, during, and after the sale is what sets us apart.
We're looking for a Customer Support and Order Management Specialist to own the order journey end to end: placing orders with our suppliers, keeping customers informed proactively, and resolving issues with the kind of white-glove care a high-ticket purchase deserves. You'll be the voice of the brand on email and phone, and the person who makes sure every order is accurate, on track, and delivered without surprises.
This is an ideal role for someone who is organized, calm under pressure, and genuinely enjoys helping people, not just clearing a queue. A welcome bonus is a genuine interest in saunas and health and wellness!
Join the early stages of a fast-growing company
Be part of a small, fun, driven team
This is a long-term position with the opportunity to move into a customer support team manager
No limits on your advancement
Act without being micromanaged
Responsible Unlimited PTO (of course, and we won't disturb you)
Work from home and be an entrepreneur inside the company (without the risk of going alone)
What you'll do
Handle inbound contact. Respond to customer emails and phone calls promptly and professionally.
Place and manage supplier orders. Submit orders accurately to our suppliers, confirm details, and follow them through to fulfillment.
Assign and communicate tracking. Add tracking numbers to orders and keep customers updated on shipment status.
Reach out proactively. Contact customers about their orders before they have to ask — confirmations, delays, delivery scheduling, and follow-ups.
Resolve complaints and issues. Coordinate with customers, couriers, and suppliers to manage freight damage, delays, returns, and any problems with empathy and a focus on a fair, fast resolution.
Keep records clean. Maintain accurate order, customer, and communication records.
Manage social media accounts. Light social media work - create posts showcasing customer saunas, manage the odd comment and DM...
What we're looking for
1 to 3+ years in ecommerce customer support, order management, or a similar operations role
Excellent written and verbal English communication
Comfortable on the phone with customers, including pre-sale conversations
Strong attention to detail (accuracy on high-value orders is critical)
Self-directed and reliable in a fully remote environment
Comfortable learning and working in our order/helpdesk tools including Shopify and Gorgias
Nice to have
Experience with eCommerce
Familiarity with Shopify and common helpdesk/order tools (e.g. Gorgias, Zendesk, Shopify)
Experience coordinating with suppliers or freight/LTL carriers
A genuine interest in saunas!
Compensation & structure
Base salary: $40,000/year.
Performance bonuses:
Quality and accuracy bonus tied to customer satisfaction and response-time targets, and maintaining a low order-error rate. Compensation will naturally grow with increased experience and time.
Requirements
Internet: Fast, stable connection.
Work Environment: Be able to answer the phone quickly at any time during business hours. No loud background noise - no loud coffee shops, etc.
How to apply
Send an email with the subject "Your Name - CSR Application" to christoffer@selectsaunas.com. The email should include your resume, a Vocaroo voice note under two minutes introducing yourself, letting us know why you're a great fit for this role, and mentioning your previous relevant experience.
To apply: https://weworkremotely.com/remote-jobs/select-saunas-customer-support-specialist
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