Atuar no suporte N1, realizando atendimento multicanal aos clientes para esclarecer dúvidas, registrar e acompanhar solicitações, garantindo uma experiência ágil, humanizada e eficiente. Será responsável por apoiar a utilização da plataforma, identificar problemas e oportunidades de melhoria, atualizar informações operacionais e contribuir para o acompanhamento de indicadores e processos da área.Realizar atendimento aos clientes por meio dos canais oficiais, esclarecendo dúvidas sobre a plataforma (contratos, vistorias, rescisões, aditivos e fluxos de utilização);Prestar suporte e conduzir atendimentos de forma assertiva, garantindo a viabilidade da solução e identificando possÃveis riscos;Registrar todas as solicitações no sistema (tickets), com evidências e detalhamento necessário para acompanhamento das áreas envolvidas;Analisar e identificar problemas relacionados a tickets, projetos e produto, propondo melhorias;Atualizar cards no clickup e realizar lançamentos de dados de clientes e informações comerciais referentes aos contratos;Elaborar e acompanhar planilhas de controle, relatórios mensais e demais indicadores da área;Atuar em atendimento reativo multicanal, prezando por qualidade, empatia e personalização no contato, fortalecendo a experiência do usuário;Demonstrar interesse genuÃno no relacionamento com o cliente, promovendo autonomia no uso da plataforma;Participar de reuniões, treinamentos e iniciativas de desenvolvimento contÃnuo.
Weâre excited that youâre interested in this role.If this feels like something youâd enjoy building and growing with us, weâd love to hear from you. Apply using the form below - looking forward to your application!
Social Media Content Creator
Company: Location: Remote Published: 2026-05-23
Posted 1:43:29 PM. RemoteFull-timeSalary: £20,000.00-28,000.00 per yearCompany Overview:Favoured is a leading digitalâ¦See this and similar jobs on LinkedIn.
Product Designer
Company: Location: Remote Published: 2026-05-23
Department: ProductReports to: Head of ProductEmployment Type: Full-timeLocation: Remote (UK-based,â¦See this and similar jobs on LinkedIn.
Headquarters: Florida
URL: http://www.speechify.com
Overview
As Speechify expands, our Platform team seeks a Senior Software Engineer. This role is central to ensuring our success at Speechify by working on key features like: Payments, Analytics, Subscriptions and our API. If you are passionate about strategizing, enjoy high-paced environments, and are eager to take ownership of product decisions, we’d love to hear from you.
What You’ll Do
Design, develop, and maintain robust APIs including Public TTS API, Internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements.
Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability.
Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients.
Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience.
An Ideal Candidate Should Have
Proven experience in backend development: TS/Node (required), Go (nice to have)
Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers.
Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact.
Preferred: Experience with Docker and containerized deployments.
Preferred: Proficiency in deploying high availability applications on Kubernetes
What We Offer
A dynamic environment where your contributions shape the company and its products.
A team that values innovation, intuition, and drive.
Autonomy, fostering focus and creativity.
The opportunity to have a significant impact in a revolutionary industry.
Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture.
The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more.
An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
To apply: https://weworkremotely.com/remote-jobs/speechify-inc-senior-software-engineer-platform-1
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