About Rocky TalkieRocky Talkie launched in 2019 with its signature product, a backcountry radio made for climbers and skiers. Since then, Rocky Talkie has launched multiple best-in-class products and has grown quickly in the handheld radio industry. We are committed to making easy-to-use, durable, high-performance products for the backcountry and to supporting our customers. Rocky Talkie has a rapidly growing base of happy customers in North America and recently expanded to the EU. We design our products for use in extreme conditions, and our radios have been adopted by a wide variety of outdoor enthusiasts and commercial applications. We have a small, passionate, and highly motivated team with a deep understanding of our customers and outdoor communications. We would love your help in bringing Rocky Talkie to a new generation of customers.Our team is driven every day by the belief that better communication in the backcountry will save lives. As part of this mission, we donate $2 per radio sold to search-and-rescue teams across the country.The OpportunityThis role is for a highly organized marketer who enjoys bringing complex projects to life and ensuring great ideas become great execution. You'll work closely with brand, creative, product, operations, and external partners to coordinate and execute marketing initiatives that help Rocky Talkie reach new customers and better serve existing ones.This role provides support across our marketing execution, with a focus on four core areas: campaign management, website and marketplace management, project management and coordination, and performance reporting.Rocky Talkie operates in a category where trust, reliability, and education matter. Our customers depend on our products in environments where communication is critical, and the marketing programs that support our products should reflect the same level of thoughtfulness, precision, and attention to detail.You'll help bring campaigns to life across every customer touchpoint, from product launches and promotional campaigns to email marketing, website content, retail initiatives, and partnerships.As Rocky Talkie grows into new markets, activities, and professional use cases, the complexity of our marketing efforts continues to increase. Success in this role requires balancing strategic thinking with exceptional project management and execution. The ideal candidate enjoys creating structure, coordinating teams, and ensuring important work gets across the finish line.As a small team, every role at Rocky Talkie is highly entrepreneurial. This position requires someone who is comfortable owning projects, solving problems independently, and contributing wherever needed to support the broader marketing team.ResponsibilitiesCampaign ManagementCoordinate with the internal brand and creative teams and agency partners to plan and execute marketing campaigns across paid media, email, affiliate, and partner channelsHelp manage promotional calendars and campaign timelines across multiple concurrent initiativesCoordinate the development and delivery of creative assets with internal team members and external partnersWork closely with internal stakeholders and external partners to ensure campaigns launch on schedule and align with broader business objectivesWebsite & Marketplace ManagementMaintain, optimize, and merchandise Rocky Talkie's digital storefronts across Shopify, Amazon, and other channelsCoordinate updates to product pages, landing pages, navigation, promotional content, educational resources, business listings, and merchandising placementsWork closely with brand, creative, and product teams to ensure product information, imagery, and messaging remain accurate and up to dateSupport the creation, testing, and optimization of website content to improve customer experience and conversion ratesManage updates to Amazon listings, A+ content, storefronts, product imagery, and other marketplace assetsHelp identify opportunities for experimentation through A/B testing, content improvements, and merchandising adjustmentsMonitor website and marketplace performance to identify issues, opportunities, and areas for continuous improvementProject Management & CoordinationManage the systems, processes, and project workflows that keep the marketing team operating efficientlyIdentify opportunities to improve team processes, communication, and project management as the company growsIdentify potential roadblocks, communicate risks, and help teams proactively solve problems before they impact executionCoordinate external agencies, freelancers, vendors, and marketing partners to ensure projects are completed on time and to a high standardReporting & InsightsMaintain regular reporting cadences and marketing performance dashboardsAnalyze campaign, website, and sales performance to identify trends and opportunitiesConduct competitor research and monitor market activity to help inform marketing decisionsTranslate data into clear recommendations and actionable insights for leadership and the broader teamWhat Success Looks LikeMarketing campaigns consistently execute on time, on brand, and with a high level of quality across channelsRocky Talkie's website, Amazon listings, and other digital storefronts remain accurate, optimized, and continuously improving through thoughtful testing and merchandisingCross-functional projects move smoothly from concept to completion, with clear communication, strong accountability, and minimal operational bottlenecksLeadership has access to timely, accurate reporting and actionable insights that help inform marketing and business decisionsThe marketing team operates efficiently through strong project management, clear processes, and effective coordination with internal teams, agencies, and external partnersAs Rocky Talkie grows, marketing complexity increases without creating confusion, missed deadlines, or breakdowns in executionWhy Join Rocky TalkieYou'll have a meaningful influence on how a growing outdoor brand reaches and serves its customers. This role offers the opportunity to help scale a category-leading company, improve how teams work together, and contribute to a mission rooted in safety, performance, and respect for the people who rely on our gear.Requirements2-5+ years of experience in marketing, project management, e-commerce, or related rolesExperience coordinating and executing multi-channel marketing campaignsStrong organizational and project management skillsProven attention to detail and follow-through across multiple concurrent initiativesComfort working cross-functionally and driving projects to completionExcellent written and verbal communication skillsExperience working with marketing analytics, reporting tools, and performance dataExtra consideration given to candidates with experience in consumer electronics, outdoor industry, e-commerce, or technical products.Preferred Tools & PlatformsExperience with some or all of the following platforms is a plus:Shopify Amazon Seller Central Google Merchant CenterMeta Ads Google AdsTikTok Ads Affiliate marketing platforms (Impact, ShareASale, AvantLink, etc)Klaviyo or similar email marketing platformsGoogle Analytics (GA4)Microsoft Excel and Google SheetsBenefitsHealthcare Plan (Medical, Dental, and Vision)Retirement Plan with MatchingPaid Time Off (Vacation, Sick, and Holidays)Paid Family Leave (Maternity, Paternity)Paid Short Term & Long Term DisabilityPerformance-Based BonusAnd of course, plenty of Rocky Talkie gear to fuel your next adventure!Salary Range: $70,000 - $80,000 annually, plus eligibility for a performance-based bonus. Final compensation will depend on experience, skills, and alignment with the role. We offer health insurance, short term/long term disability, 401K matching, PTO and more!Applications will be reviewed on a rolling basis. We anticipate accepting applications until June 21, 2026, though the position may close earlier if a strong candidate is identified. Applicants are not required to disclose their age or dates of schooling in their resumes.

Job PurposeJob Description Content for Job Profiles is a work in progress. If you need content to finalize this requisition for posting, please send a message to mydanahrplatform@dana.com.Job Duties And ResponsibilitiesJob Description Content for Job Profiles is a work in progress. If you need content to finalize this requisition for posting, please send a message to mydanahrplatform@dana.com.Education And QualificationsSkills and Competencies

We're building the future of RMM, and the people who deploy it for our customers are mission critical. This is not a traditional support role. You'll close hard tickets, onboard customers running thousands of endpoints, build automations that ship to everyone, and be the IT professional MSP owners trust on sight. If you want real ownership, real impact, and zero bureaucracy, you'll feel at home here.About LevelLevel is a modern RMM platform built for MSPs and IT teams managing hundreds to thousands of endpoints. We're profitable, growing, and shipping fast with a small team, focused on making RMM simpler and smarter than the legacy tools that still dominate the market.The opportunityWe're looking for a seasoned IT professional with 10+ years of real-world MSP or enterprise experience who can do all of this in a single week: close hard technical tickets, run a deep onboarding for a customer managing 1,000+ endpoints, build a reusable automation, record a platform how-to video, and flag a product bug to engineering with enough detail to reproduce it.When sales closes a new customer, we want to say: "We're assigning you a dedicated IT professional with years of real-world experience who will learn your environment and personally help you deploy Level across your infrastructure." That's the bar. You're the kind of person MSP owners trust immediately.What you'll ownTickets and triageOwn the full inbound support queue, open to close. Respond to customer questions with clarity, speed, and empathy.Diagnose whether an issue is a Level bug or a customer-side environment problem, and route it accordingly.QA features before they reach production, catching issues before customers do.Write up findings for engineering with enough detail to reproduce and fix.Customer onboardingMeet newly signed customers to understand their infrastructure, team, and current workflows.Learn their existing RMM setup and map it to how Level works.Write custom automations tailored to each customer's environment as part of onboarding.Train their team, from basics to advanced, until they're fully independent.Own the post-sale relationship through onboarding and set customers up for the long term.Think at scale: onboarding 1,000+ endpoint environments takes planning, staging, and precision.Live support sessionsJoin scheduled video sessions, connect to the customer's Level account, and resolve issues live.Be the face of Level technical support for customers who need more than a ticket reply.Automations and contentBuild reusable automations and contribute them to Level's library for every customer to use.Record how-to videos for customers and our YouTube channel. Solid on-camera skills are a must.Keep documentation accurate as the platform evolves.Take on ad hoc projects: cleaning up the automation library, standardizing naming, auditing help content.Help support our SOC 2 and ISO efforts. No prior experience needed, we'll train you.Run community outreach across Discord and other channels. Keep members engaged and represent Level well.Host regular office hours and product demos.What you'll need10+ years hands-on as an MSP technician or internal IT pro who has run real environments at scale.Deep experience with at least one major RMM platform, so you can speak the language of customers migrating to Level.Strong Windows, macOS, and Linux skills. All three are required.Strong scripting in PowerShell and Bash.Experience managing 500+ endpoints; 1,000+ preferred.Comfortable running customer-facing sessions: onboarding calls, training, live troubleshooting.You think like a technician and a consultant, and you understand how IT departments actually operate.Strong communication, written, verbal, and on camera. You'll write docs, record YouTube videos, host office hours, and represent Level to paying customers.Self-directed and organized. You manage your own workload across competing priorities without a manager hovering.Sharp diagnostic instincts. You know the difference between a platform bug and a misconfigured firewall.You use AI tools heavily (Claude, ChatGPT, or whatever works) and know when the output is wrong and how to fix it.Nice to haveQA or software testing experience in a technical support context.A background creating how-to video content or product documentation.Familiarity with Level specifically.Knowledge of compliance frameworks (SOC 2, HIPAA, ISO 27001) relevant to MSP customers.Familiarity with endpoint security tools (SentinelOne, CrowdStrike, and similar).Why you might want thisYour work ships to everyone. The automations you build and the bugs your QA catches reach every Level customer.Enormous ownership. You carry the customer relationship from the first onboarding call through full independence.Direct access to founders. No layers, no bureaucracy.We're profitable and growing. This isn't a company burning runway hoping for a miracle.Room to grow as the company does.Why you might notWe're a small team. There's no tier 1 to descalate to and no one to hand the hard tickets to.You'll context-switch constantly. You might close a gnarly ticket in the morning, run a 1,000-endpoint onboarding call after lunch, and record a tutorial before you log off.You're customer-facing and on camera. If live training and YouTube videos aren't your thing, this isn't the role.We move fast and expect you to keep up.We rely on async communication. You need to write clearly and work without waiting to be told what's next.DetailsHourly Rate: $30–40 per hour, depending on experienceLocation: Fully remote, work from anywhere.Schedule: Full-time (40 hours/week)Occasional after-hours work may be required as needed to support customers.Apply: https://ask.level.io/r/supportengineer

Dossier is a fast-growing SaaS Healthcare software company looking to solve the inefficiencies in maintaining employee competencies for health systems and hospitals.We are looking for a bright and passionate Implementation Specialist to play a pivotal role in the growth of our company. This role is responsible for the end-to-end process of customer implementation projects, from onboarding, system configuration, to successfully leading the project through the Go-Live phase. The Implementation Specialist collaborates with internal and external cross-functional teams, engages with customers, and leverages technical and project management skills to drive successful outcomes.RequirementsJob ResponsibilitiesTake ownership of customer implementation projects from Kick-Off to Go-Live, ensuring all tasks are executed efficiently, timelines are met, project goals are achieved, and expectations are exceededCreate and maintain comprehensive project documentation, including project plans, status reports, and user guides, to ensure transparency and knowledge sharingCollaborate with customers to understand their specific requirements and objectives, translating them into appropriate product configurationsTrain customers on the use of the software, including best practices and workflow optimizationEstablish and maintain strong and effective relationships with customers, serving as the main point of contact throughout the implementation processCoordinate collaboratively with internal teams to meet project milestonesEnsure a smooth transition from implementation to Customer SuccessQualificationsBachelor's degree - Nursing Informatics degree a PLUS2+ years software implementation experiencePrior experience in a healthcare or health IT environment strongly preferredSkillsProject ManagementCritical thinking and problem-solvingStrong time management and organizationExcellent verbal and written communicationEmpathyCustomer Service mindset and focusCuriosity and self-motivationConfidence and resilienceBenefitsWe are expanding rapidly in the US and you get the chance to start at the ground floor helping us scale! How fun is THAT?!?!401(k), Unlimited PTO, Health Insurance and....100% remote! You can work from ANYWHERE!Salary Range: $50,000-$60,000 per year

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Apprentus busca un/a Profesor/a de Español como Lengua Extranjera (ELE) en Zaragoza.Buscamos un profesional apasionado por la enseñanza, con experiencia mínima de un año y capacitación relacionada con la enseñanza de idiomas.Ofrecemos un ambiente educativo colaborativo, contrato conforme al convenio de educación no reglada y salario competitivo.Si estás interesado/a, envía tu CV a ******.#J-*****-Ljbffr

Organisation/Entity: Sydney TrainsJob category: Shiftwork PermanentJob location:Newcastle, NSW, AU, 2300Job reference number: 108977Employment type: Permanent Full-TimeSalary range: $1196.7-$1196.7You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.You’re ready to begin your career in an organisation passionate about helping you learn, grow and succeed.In this role, you'll:Provide consistent high quality general and deep cleans to the Sydney and NSW Customer Experience Centres and Stabling Yards.You will play a key part in ensuring Sydney Trains’ delivers on its strategic objective of improving customer satisfaction and levels of cleanliness for our services.Our current vacancies will see you work in locations in and across the Newcastle, Hamilton, Boradmeadow and Gosford region.Fleet Customer Experience Cleaning Attendants are located at 39 locations and our team are made up of:Maintenance & Stabling Yard Cleaners, these roles are full-time 24-hour rotating rosters however primarily night work, conducting the cleaning of trains back at the Maintenance Yards.Please click here to view a copy of the Role Description and Information Pack.Successful applicants will undergo a paid on-the-job induction and training program at time of commencement to fully prepare you in how to undertake your role.About YouYou are self motivated and prioritise to ensure a high standard of cleanliness is met in your everyday dutiesYou enjoy going above and beyond for customer service and are safety conscious.You are willing and able to commit to 24 hours a day 7 days a week rotating roster, schedules will include early mornings, late nights, evenings and weekends. Positions available are both Full time and Part time opportunities.Please note before applying:This will be a highly competitive recruitment process where we want to see that you understand the role and how it would impact you if you were successful.Please take the time to read this advertisement and the Cleaning Attendant Information Pack before commencing an application.For permanent positions in the NSW Public Sector, you need to be an Australian Citizen or Permanent Resident. To be considered for these roles you must be 18 years of age. We will be using this recruitment campaign to fill a limited number of Cleaning Attendant positions and not all candidates will be contacted. A talent pool will be created for future roles.Who We AreTransport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.Join usOur workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.This is an in-person, on-site role.Apply today Applications close 11:59 PM Sunday, 21 June 2026For more information about this role, please contact jacqui.agyei@transport.nsw.gov.au.Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.Learn more about how to apply via Our recruitment process | Transport for NSW#reghyb#tccsj

OverviewPowerLines is a national nonprofit organization that aims to modernize the utility regulatory system for American energy consumers to lower utility bills and grow the economy. It focuses on state public utilities commissions (PUCs), which play a critical role in determining how much people pay for utility bills, how utilities invest in different types of energy, and where new energy projects are built. These 200 public utility commissioners oversee more than $200 billion in utility spending each year and have significant influence over the future of our energy system.Rising utility bills are quickly becoming a national economic and political issue. In the first half of 2025, utility rate increase requests totaled $29 billion, setting a record for any year and more than doubling the amount during the same period last year. Recognized on the 2025 "TIME100 Next" list, PowerLines is rapidly becoming a go-to source and leader in informing the national discussion of this issue and has already shaped the conversation in The New York Times, Bloomberg, CBS News, Financial Times, TIME, Vox, The Daily Mail, Heatmap News, MIT Technology Review, Latitude Media, Yahoo News, and Canary Media.PowerLines is seeking a part-time Freelance Designer (Contract) to support its design and brand efforts. PowerLines is headquartered in Washington, DC. The Freelance Designer position is remote. This role is part-time, with a target range of 20-30 hours per week, starting with a 3-6 month contract. PowerLines is an early-stage nonprofit organization working to develop best practices with our communication systems and creative processes. Workload and hours may fluctuate depending on organizational priorities, report launches, and events. Evening and weekend work may be required around critical deadlines.The ideal candidate is a strong visual communicator with experience in both print and digital design, excellent organizational and time management skills, and the ability to work flexibly within shifting priorities and deadlines. The Freelance Designer (Contract) will work with our policy and communications teams to create compelling graphics and materials that support PowerLines' mission and public engagement efforts. Graphics are intended not only to develop PowerLines' voice, but also to bridge the knowledge gap between the realities of the utility regulatory system and everyday consumers.Key ResponsibilitiesDesign and produce a variety of materials, including:Multi-page reports and publicationsEvent materials (flyers, handouts, banners)Data visualizations (charts, infographics, diagrams)Social media graphicsWeb graphicsTemplates (documents, PowerPoint presentations, social graphics)Collaborate with a variety of people to translate complex policy into clear and engaging materialsSupport the existing PowerLines brand identityHelp establish and refine the internal design workflow and organizational best practicesManage multiple projects and deadlines while maintaining quality and consistent communicationRequirementsRole RequirementsPreferred Qualifications:Associate's or Bachelor's degree in Graphic Design or related field and at least 3 years of relevant professional experience (in lieu of a degree, 5 years of relevant experience may be considered) Strong portfolio showcasing work in print and digital designHighly proficient in:Adobe IllustratorAdobe InDesignAdobe PhotoshopExperience designing long-form documents or publication layoutsExperience creating data visualizations and complex graphicsExcellent organizational, communication, and project management skillsAbility to adapt to evolving priorities and shifting deadlines in a fast-paced environmentCollaborative mindset and ability to work well with designers and non-designers alikeStrong problem-solving and ideation skillsExperience with video editing, web design, and/or experience working with nonprofit, policy, or mission-driven organizations is a bonus but not requiredHow to Apply:Please submit the following materials:Resume or CVPortfolio (PDF or website link)A brief cover letter outlining your relevant experience, your approach to design thinking, why you are interested in supporting PowerLines' mission, and your general availability and preferred compensation structurePlease feel free to contact hiring@powerlines.org with any questions.

alboalbo es una empresa fintech líder que ofrece productos financieros a personas y pymes, con la misión de brindar libertad financiera a todas las personas, en cualquier lugar.Acerca del rolSer el primer punto de contacto con los clientes a través de canales escritos, brindando una atención de alto nivel. Contribuir a la mejora continua de la experiencia del cliente mediante la resolución integral de solicitudes desde el primer contacto o, cuando la complejidad del caso lo requiera, asegurando un seguimiento oportuno y efectivo hasta su correcta solución.¿Qué harás en albo?Gestionar las interacciones de los clientes a través de los distintos canales de atención (ticketera, mensajería instantánea, llamadas y reuniones virtuales), asegurando el cumplimiento de los procedimientos operativos establecidos (SOP) y manteniendo un alto estándar de calidad en el servicio.Principales ActividadesBrindar atención escrita a los clientes con un alto estándar de calidad, cuidando la ortografía, redacción y claridad en cada interacción, y cumpliendo con los procesos operativos estandarizados.Identificar de manera precisa las necesidades del cliente, tomando decisiones dentro del marco de responsabilidad del puesto y escalando de forma oportuna y estratégica aquellos casos que representen una afectación para el cliente.Dar seguimiento puntual a las solicitudes que requieran intervención de áreas internas de soporte, asegurando una comunicación clara, trazabilidad del caso y cierre adecuado.Lo Que Buscamos En TiLicenciatura concluida o en curso (titulado o pasante).Experiencia en atención a clientes (B2C).Comunicación escrita clara, fluida y asertiva, con vocabulario profesional.Excelente ortografía y redacción.Experiencia en el uso de herramientas de gestión de clientes (CRM), así como dominio de Google Workspace y paquetería Office (especialmente Excel y Word).Atención a clientes a través de distintos canales, incluyendo atención telefónica.Disponibilidad para rolar turnos y brindar atención en fines de semana, conforme a la operación.Alta orientación a la solución de problemas y a la experiencia del cliente, con iniciativa para proponer alternativas dentro de los lineamientos establecidos.Buscamos a una persona orientada al cliente, que entienda sus necesidades como prioridad y esté enfocada en brindar una experiencia positiva y resolutiva en cada interacción. Con alta capacidad de empatía, criterio para encaminar las solicitudes hacia una solución efectiva y una participación activa en la mejora continua de la experiencia del cliente.De manera preferente, con experiencia en entornos fintech, instituciones bancarias o comercio electrónico.

Headquarters: Tijuana, Mexico URL: http://varicent.com   At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent: Innovate with Purpose: Build impactful solutions for customers worldwide. Join Excellence: Work in a diverse, collaborative, and innovative team. Shape the Future: Lead in redefining revenue optimization. Grow Together: Unlock your potential in a supportive environment. Join us at Varicent—where your talent and ambition meet limitless opportunities for success!  THE OPPORTUNITY   Our Technical Support Team serves as the frontline of customer success, specializing in providing expert assistance to users navigating our SaaS solutions. They troubleshoot technical challenges, answer complex queries, and ensure that customers can maximize the value of our products. Beyond solving immediate issues, the team collaborates closely with product and development teams to report bugs, contribute to product enhancements, and share insights into user experiences. Their ultimate goal is to deliver exceptional service, foster customer satisfaction, and enable seamless adoption of our technology across diverse use cases.    THE TEAM  The Technical Analyst I works with clients to resolve issues, lead conversations and coordinate activities across departments, and reproduces issues to maintain high client satisfaction.    As a Technical Analyst you will have the opportunity to work side-by-side with some of the most experienced technology leaders for both on-premises and SaaS products to support our customers/business partners and connect with them by video conference, email and CRM and other state of the art communication methods. You will also be exposed to a variety of technologies and take responsibility for the creation of a positive customer experience.    Technical Analysts are at the center of our after-sales value proposition to our clients, and you will lead conversations and coordinate activities with experts and leaders across departments and divisions in Varicent.    WHAT YOU BRING    Technical Skills 2+ Years of relevant technical experience.   Proven experience working with SaaS platforms (mandatory) Familiar with relational databases concepts, both basic administration and SQL scripting.   Familiar with client server architecture.   Ability to communicate clearly (both verbally and in written form) technical instructions to people with limited experience.   Sharing best practices for the utilization and deployment of Varicent products.   Help customers maximize their product’s business value.  Troubleshooting experience for web-based applications.  Collaboration and Communication:   CEFR B2 level English proficiency or higher is required. Ability to work and collaborate effectively in cross-functional teams.    WHAT YOU’LL DO   Resolve technical problems by troubleshooting incidents, including but not limited to collecting detailed problem description, traces, log files, and replication.  Communicate progress of investigation with clients while ensuring all related records are properly updated in the CRM system. Proficient in utilizing all support tools and processes to resolve cases. Share best practices for the utilization and deployment of Varicent products. Support KPI targets (SLA, QA, Resolution, etc.). Available for scheduled weekend coverage for on call rotation .     1-3 MONTHS  Efficiently familiarize oneself with the organization's systems, processes, and team dynamics. Establish a working knowledge of key technologies and tools relevant to the role. Complete Training and start solving support cases.    4-6 MONTHS  Demonstrate proficiency in using relevant analytical tools and technologies. Be able to solve 90% of cases without need for assistance. Actively contribute to team projects and initiatives.    7 MONTHS & BEYOND  Be able to solve 99% of cases without assistance, help build knowledge for the rest of team. Conduct in-depth analysis of complex technical issues and provide well-reasoned solutions. Proactively anticipate and address potential challenges before they escalate. Build and maintain positive relationships with key stakeholders.     Note   Candidates selected for this position will be hired by Varicent’s designated professional employer organization. Your employment may be transferred to a local Varicent entity in the future. In such event, Varicent may recognize your seniority and provide you with comparable role, responsibilities and benefits.  We are excited to welcome you and support you throughout this journey! This role requires employees to work within Eastern Standard Time (EST) business hours. While we are open to candidates from outside the EST time zone, please be prepared to adjust your working hours to align with this time zone. Flexibility will be essential to ensure seamless collaboration with the team and stakeholders. This position is fully remote. We embrace a results-driven work culture, focusing on performance and collaboration over location. As part of our team, you’ll have the opportunity to build a work-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home or a co-working space we’re committed to supporting you with the resources and autonomy needed to succeed in a remote environment.    Benefits   Market Leading Compensation Package.  Wellness Programs to Support Health and Wellbeing.   Working with the latest tools and technologies in a fast-paced environment.    Remote Work Flexibility.  Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance.   Annual Time Off: Time off is provided in accordance with applicable legislative requirements.   Global Connected Culture: Hubs in Romania, UK, US, Canada.  Dynamic Work Culture: Thrive in our innovative and multicultural environment.  Grow with Us: Continuous development opportunities.     Want to Learn More About Us? Check out these Resources Below:   Varicent Blog  Varicent Careers Blog   Varicent LinkedIn Page Varicent X Page  Varicent Instagram Page  Varicent Facebook Page     Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com   Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact To apply: https://weworkremotely.com/remote-jobs/varicent-support-engineer-sql-web-applications-remote-mexico-only