Headquarters: Remote - USA Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.We're hiring an Analytics Engineer to join the GFCO Analytics Engineering team and build the data foundations that power customer experience and compliance operations at Coinbase. You'll own end-to-end data pipelines, develop trusted metrics, and enable CX stakeholders to make faster, better decisions with clean, reliable data. This is a high-impact role where you'll directly influence how we serve and protect our customers while scaling our analytics capabilities. What you'll do: Own the design, build, and maintenance of data models and pipelines that support CX operations, compliance reporting, and customer insights, ensuring data is accurate, timely, and well-documented. Partner with CX Operations, Compliance, and Product teams to translate business needs into data requirements and deliver self-serve analytics solutions that reduce manual effort. Build and maintain dashboards, metrics, and reporting tools that give CX leaders visibility into performance, customer trends, and compliance health. Drive data quality and governance within the CX data domain by implementing testing, monitoring, and documentation standards that ensure stakeholder trust in the data. Identify opportunities to automate recurring data workflows and reporting processes, shifting the team from reactive requests toward scalable, self-serve solutions. Collaborate with broader Data Engineering and Analytics teams to align on best practices, share learnings, and contribute to Coinbase's overall data infrastructure. Required Skills and Experience: 3+ years of experience in analytics engineering, data engineering, or a related data role, with hands-on experience building and maintaining data pipelines and models. Proficiency in SQL and experience with modern data stack tools such as dbt, Airflow, and cloud data warehouses (Snowflake, Databricks, or similar). Experience with data modeling concepts (dimensional modeling, star/snowflake schemas) and building trusted, well-documented data products. Familiarity with BI/visualization tools (Looker, Tableau, or similar) and experience building dashboards and self-serve analytics solutions. Track record of partnering with non-technical stakeholders to translate business needs into data solutions, particularly in customer experience, operations, or compliance domains. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).   Annual base salary range (excluding equity and bonus):$152,405—$179,300 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes. To apply: https://weworkremotely.com/remote-jobs/coinbase-analytics-engineer-gfco-analytics

Headquarters: San Francisco, CA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid; United States - Remote   About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.  All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.  AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.  Submit your interest to join our CX team! Gusto is seeking retirement implementation specialists who thrive in a fast-paced, consultative environment and are interested in being considered for future start dates in 2026. If you’d like to be considered for future opportunities with our team, please complete the form below and upload your resume.  While start dates are still being determined for 2026, we’d love to connect! Does this sound like you? Apply below About the Role: The Implementation Specialist manages the end-to-end onboarding experience for 401(k) plans on the Gusto platform, spanning both new plan implementations and conversions from existing retirement plan providers. Depending on team assignment, this role guides plan sponsors and administrators through either a new plan setup or a full conversion lifecycle (from initial handoff through asset transfer, data reconciliation, and first contribution). The ideal candidate is proactive, organized, and experienced in client-facing implementation — comfortable managing a high-volume book of business, maintaining meticulous attention to detail, and confidently guiding employers through complex, multi-step processes. They work exclusively with plan sponsors and administrators and bring both operational rigor and a client-first mindset to every interaction. About the Team: The Retirement Onboarding team oversees two of the most consequential moments in a client's journey with Gusto 401(k): launching a brand-new plan and transitioning an existing one to a new provider. The New Plans pod designs a seamless implementation experience from day one, instilling trust and laying the foundation for long-term client success. The Conversion pod handles operationally complex asset transfers with precision, ensuring sponsors and administrators feel supported at every step and that assets move accurately and on time. Across both, we combine operational excellence with a client-first approach. Here's what you'll do day-to-day Manage a dedicated book of business of 401(k) plans — new enterprise/starter plans, conversion plans, or both — from signing through activation, asset transfer, and first contribution processing Serve as the primary point of contact for plan sponsors and administrators via email, phone, and video — including inbound scheduling through Calendly Guide employers through pre-ready task dashboards, proactively following up to prevent stalls and keep plans on track for their plan start date Monitor and drive performance against key benchmarks including time to activate, time to ready, CSAT, and average response time For conversion plans: gather required documentation, support accurate data submission, and partner with Operations to ensure smooth asset transfers and recordkeeping transitions Partner cross-functionally with Sales, Operations, and Legal to resolve setup and compliance issues and align on client expectations Surface client feedback to product and leadership to inform platform improvements, and stay current on 401(k) regulations and best practices Use AI tools to streamline workflows, improve client communications, and increase efficiency across your book of business Here's what we're looking for 4+ years of total work experience with 3+ years in client-facing implementation, account management, technical onboarding, or retirement plan administration; startup and/or financial services experience a plus Proven ability to manage a large, active book of business involving complex, multi-step processes simultaneously while staying organized and proactive across competing priorities Deep knowledge in one or more of the following: SaaS, Operations, or Finance; retirement plan experience strongly preferred; familiarity with 401(k) plans, ERISA requirements, payroll systems, bundled vs. unbundled providers, or Safe Harbor compliance is a plus Strong analytical skills and meticulous attention to detail, particularly around data accuracy and reconciliation Proficiency with Salesforce and comfort working across case management and collaboration tools in a fast-paced environment Strong communication skills across email, phone, and video with a client-first mindset Ability to identify and escalate potential setup or compliance issues early, partnering with the right internal teams to resolve them RPS or CRPS designation a plus, or active pursuit of either   Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.  When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.  Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice. To apply: https://weworkremotely.com/remote-jobs/gusto-inc-retirement-implementation-specialist

Headquarters: Remote - US Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.Airtable's Sales Strategy & Planning team operates as the analytical backbone of the sales organization — building the reporting infrastructure, operational frameworks, and strategic insights that sales leaders rely on to make decisions. We are looking for a Manager, Sales Strategy & Planning to join this team as a versatile strategist and analyst who can plug into the highest-priority work across the sales org at any given time. You will build and maintain sources of truth, generate actionable insights from complex data, and support the planning processes that drive how Airtable scales revenue. This role sits at the intersection of strategy, analytics, and AI fluency. You take an idea from concept to action to results: framing the problem, building the analysis, and turning it into a clear action plan that leaders execute against. The best fit moves between a forecast model, a leadership read-out, and an AI-assisted workflow in the same afternoon What you'll do Own reporting infrastructure that sales leaders depend on to run the business. Build, maintain, and improve dashboards, data models, and recurring deliverables that serve as sources of truth across the sales org. Generate insights from pipeline, forecast, productivity, and revenue data. Synthesize findings into clear, actionable narratives for sales leadership — not just the numbers, but what they mean and what to do about them. Support the sales planning cycle end to end, including capacity modeling, territory design, quota allocation, and GTM strategy development. Drive the forecasting operating rhythm. Triangulate forecast calls with data and analytics, identify risks and upside, and help leadership sharpen accuracy over time. Apply AI tools and workflows to accelerate analysis, automate reporting, and surface insights that would be impractical to produce manually. Evaluate where AI adds real leverage and where it does not. Take ambiguous, high-priority requests from across the sales org and turn them into structured plans with clear deliverables. Flex across workstreams rather than operating in a single lane. Partner with cross-functional teams — Finance, Marketing, Product, and Revenue Operations — to align on shared metrics, planning inputs, and strategic priorities. Who you are You have 5–7 years of experience in sales strategy, revenue operations, sales operations, or a related analytical function within a high-growth SaaS or technology company. Equivalent experience in strategy consulting or investment banking with a tech/SaaS focus also qualifies. You understand how a sales org works at a foundational level — pipeline mechanics, forecasting methodologies, territory design, and core GTM metrics are concepts you can operate on immediately, not ones you need to learn on the job. You are deeply analytical. You can build models, interrogate data, and draw conclusions that hold up under scrutiny. You bring rigor and precision to everything from ad hoc analysis to recurring business reporting. You are fluent in AI as a working tool. You use AI assistants, prompting techniques, and agent-based workflows in your day-to-day work — not experimentally, but as a core part of how you operate. You can evaluate when AI accelerates a workflow and when it does not. You are a strong communicator who can translate complex analysis into clear, concise narratives for senior leaders. You present findings with confidence and adjust your message for the audience. You operate with a builder mindset. You are energized by standing up new processes, improving existing ones, and creating structure where none exists. You thrive in ambiguity. When you receive an unclear prompt, you turn it into a structured plan of action and move forward without waiting for perfect information. You are deeply collaborative. You build trust quickly across functions and levels, and you seek out the context you need rather than waiting for it to come to you. Advanced proficiency in Google Sheets or Excel, including complex financial modeling, pivot tables, and formula-driven analysis. Working knowledge of CRM systems, preferably Salesforce. Experience with BI tools such as Looker, Omni or Tableau, or proficiency in SQL (preferred). Experience designing or supporting sales compensation strategy, particularly within consumption-based or usage-based revenue models, with an understanding of how compensation plans align to GTM objectives and customer consumption patterns. Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.  VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$166,000—$216,300 USDFor all other work locations (including remote), the base salary range for this role is:$150,000—$194,700 USDPlease see our Privacy Notice for details regarding Airtable’s collection and use of personal data relating to the application and recruitment process by clicking here.For applicants that live in or have a link to Australia, please see this Privacy Collection Statement for details regarding Airtable's collection and use of personal data relating to the application and recruitment process. Stay Safe from Job ScamsAll official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@airtable.com. Learn more about avoiding job scams here. To apply: https://weworkremotely.com/remote-jobs/airtable-manager-sales-strategy-planning

Headquarters: Remote - US; Remote - Canada Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.As the Director of Technical Account Management at Airtable, you will lead and scale a high-impact team that owns the persistent technical relationship with our most strategic Premium Support customers — serving as the long-term architectural authority for how those customers build, deploy, and scale intelligent workflows on Airtable's platform. This role requires deep experience in platform architecture and integration, hands-on fluency with AI agent capabilities, and a clear-eyed understanding of what enterprise customers need to run Airtable as mission-critical infrastructure. What you'll do Lead and scale a high-performing team of Technical Account Managers who serve as the persistent technical authority for Premium accounts — ensuring customer environments are built to fully leverage Airtable's platform, including Field Agents, Omni, automation architecture, and the connected data structures that make intelligent workflows perform at scale. Own the team's technical depth across Airtable's agent capabilities — including Field Agent configuration, data semantics, schema design, MCP connectivity, and automation architecture — so TAMs can guide customers through key architectural decisions and implementation. Coach and mentor Managers and ICs, building architectural judgment and platform fluency across the team. Foster a culture of ownership and continuous learning that keeps pace with Airtable's rapid product evolution. Establish and evolve frameworks for how TAMs assess and improve the technical health of Premium accounts — evaluating agent configurations, data semantics, integration coverage, and automation architecture against the full capability of the platform. Engage directly with customers during critical technical projects or escalations, diagnosing root cause, proposing structural remediation, and representing Airtable as a calm, expert partner. Partner across Sales, Customer Success, and Support to maintain clear ownership boundaries and identify high-value accounts for Premium Support — articulating the TAM value proposition in terms of architectural depth, agent reliability, and long-term technical health. Drive program development and influence product direction by iterating on delivery models and surfacing patterns around friction, gaps, or constraints that limit how customers realize value from Airtable's capabilities. Leverage data and KPIs (e.g., technical health scores, automation adoption, integration depth, CSAT) to inform decisions, measure success, and prioritize team focus. Who you are You have 10+ years in technical support, solution architecture, or technical account management roles, including at least 5+ years leading enterprise-facing technical teams. You bring a solutions-architect mindset, with the ability to evaluate a customer's existing build, identify structural risk, and prescribe scalable improvements — translating complex technical requirements into concrete, actionable plans. You've done this in platform or integration-heavy SaaS environments where customers require ongoing architectural guidance to realize full product value. You use AI heavily in your own work — not experimentally, but as a core part of how you operate. You have strong intuition for which tools and approaches extract real value, and you build that thinking into the workflows, playbooks, and frameworks you create for your team. You have working fluency in AI architecture concepts relevant to enterprise customers: agent frameworks, MCP connectivity, automation pipelines, and schema design that supports AI-powered workflows. You're a strategic leader and strong operator, known for building scalable frameworks that allow your team to deliver consistent technical value across a complex account portfolio — and for developing the technical depth and architectural judgment of the people around you. You are calm and confident under pressure, especially in high-stakes technical escalations, and you balance immediate resolution with long-term architectural remediation. You possess exceptional written and verbal communication skills, with the ability to make complex architectural trade-offs legible to audiences ranging from developers and data architects to leadership and executive sponsors. You're analytical and comfortable making data-informed decisions, using technical health signals and program metrics to prioritize resources and identify opportunities for evolution. Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.  VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-Remote Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$252,000—$357,400 USDFor all other work locations (including remote), the base salary range for this role is:$227,000—$322,400 USDPlease see our Privacy Notice for details regarding Airtable’s collection and use of personal data relating to the application and recruitment process by clicking here.For applicants that live in or have a link to Australia, please see this Privacy Collection Statement for details regarding Airtable's collection and use of personal data relating to the application and recruitment process. Stay Safe from Job ScamsAll official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@airtable.com. Learn more about avoiding job scams here. To apply: https://weworkremotely.com/remote-jobs/airtable-director-technical-account-management

Headquarters: Remote - EMEA Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.As an Analyst, Business Controller on the Business Controllers team within Coinbase's Accounting organization, you'll serve as Finance's "One-DRI" for product launches that have financial impact. This team acts as the central coordinator bringing together accounting, tax, treasury, credit risk, and operations to ensure new products launch without compromising financial integrity, audit readiness, or regulatory compliance. You'll evaluate new trade strategies and product launches across Coinbase's crypto product suite, determine impacts for Finance, and drive cross-functional implementation from scoping through go-live. What you'll do: Partner with finance stakeholders, business leads, and cross-functional teams to evaluate new trade strategies, determine finance requirements, and coordinate implementation across accounting, tax, treasury, and operations Serve as a trusted advisor to the business by navigating the Finance organization on their behalf, reducing friction in product launches, and ensuring the right stakeholders are informed and consulted at each stage Produce high-quality documentation of fund flows, key financial risks, and accounting treatment decisions, and deliver regular status updates to executive management Scope, design, and implement financial controls in partnership with business and process owners to address key risks and ensure operating effectiveness for audit and regulatory readiness Collaborate with external vendors and IT partners to automate manual processes and build scalable workflows that support Coinbase's growing product portfolio Required Skills and Experience: 5+ years of experience in finance, accounting, or controllership, with direct exposure to crypto exchanges, fintech, or financial services product operations CPA certification (or in progress) with a foundation in technical accounting, preferably including Big 4 public accounting experience Proven ability to coordinate cross-functionally across accounting, tax, legal, treasury, and operations teams to drive product launches from scoping through go-live Demonstrated experience scoping and implementing financial controls to address key risks in new or evolving business processes, including documenting fund flows and accounting treatment decisions Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. #LI-Remote Job ID: P76255Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).Annual base salary range (excluding equity and bonus):£78,840—£87,600 GBP Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes. To apply: https://weworkremotely.com/remote-jobs/coinbase-analyst-business-controller

Headquarters: Remote - US Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.As the Director of AI Transformation & Customer Success, you will lead Airtable's global High Touch Customer Success (HTCS) organization, responsible for helping our largest and most strategic customers realize measurable business outcomes through the adoption of Airtable and AI-powered workflows.  This leader will redefine the traditional Customer Success model by shifting the focus from relationship management to transformation leadership. Your team of High Touch Customer Success Managers (HTCSMs) will serve as trusted advisors to customer executives, helping organizations modernize how work gets done, accelerate AI adoption, establish governance and Centers of Excellence, and drive enterprise wide value realization.  Reporting directly to the Chief Customer Officer, you will play a critical role in shaping Airtable's customer engagement strategy, developing scalable transformation methodologies, and driving retention, expansion, and long-term customer success. What you'll do Lead and Scale a High-Performing Team  Recruit, develop, and lead a world-class team of High Touch Customer Success Managers.  Establish clear operating rhythms, performance standards, and career development paths.  Foster a culture of customer obsession, accountability, technical curiosity, and business impact.  Coach leaders and HTCSMs to engage effectively with executive stakeholders and drive strategic outcomes.  Drive Customer Transformation  Define and operationalize Airtable's enterprise transformation methodology.  Guide customers through AI adoption, workflow modernization, governance design, and operating model evolution.  Partner with customer executives to align Airtable initiatives with strategic business objectives.  Help customers build sustainable adoption programs, Centers of Excellence, and scalable deployment models.  Deliver Business Outcomes  Own key metrics including retention, adoption, expansion influence, customer health, and value realization.  Ensure customers achieve measurable outcomes that support long-term partnership growth.  Identify risks early and drive proactive mitigation strategies.  Partner closely with Renewals, Support, Professional Services, Product, and Sales to deliver a seamless customer experience.  Shape Airtable's Customer Success Strategy  Evolve the role of Customer Success to meet the changing needs of AI-enabled enterprises.  Develop repeatable playbooks for executive engagement, AI transformation, and customer maturity progression. Partner with Product and Engineering to bring customer insights into roadmap prioritization. Influence company strategy by representing the voice of the customer at the executive level.  Success in This Role  Within your first year, you will:  Elevate the High Touch Customer Success organization from a traditional success model to a transformation-led engagement model. Increase customer adoption and measurable business outcomes across the enterprise portfolio. Strengthen retention and expansion performance through improved value realization. Build scalable transformation playbooks that can be replicated across the customer base. Help define the future of Customer Success in the AI era. Who you are A strategic, customer-obsessed leader with 12+ years driving transformation, change, and organizational adoption, or leading customer success and post-sales, in complex, high-growth environments. Experience building and leading large teams that serve a wide range of customers and stakeholders, ideally across multiple regions and cultures. An AI adopter and champion who knows where to embed AI and automation to drive efficiency, and who can guide customers through their own AI journeys. Skilled at building and developing teams who act as strategic advisors and technically capable partners, guiding transformational journeys for the business and its customers. Data-driven, with strong operational rigor and systems thinking to scale processes and measure success by customer outcomes. Comfortable engaging senior leaders internally and externally, acting as a trusted advisor and advocate for customer needs. A magnetic leader who attracts, develops, and retains top talent while fostering a culture of excellence, curiosity, and collaboration. Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.  VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-RemoteCompensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on-target earnings range for this role is:$248,000—$351,200 USDFor all other work locations (including remote), the on-target earnings range for this role is:$223,000—$316,200 USDPlease see our Privacy Notice for details regarding Airtable’s collection and use of personal data relating to the application and recruitment process by clicking here.For applicants that live in or have a link to Australia, please see this Privacy Collection Statement for details regarding Airtable's collection and use of personal data relating to the application and recruitment process. Stay Safe from Job ScamsAll official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@airtable.com. Learn more about avoiding job scams here. To apply: https://weworkremotely.com/remote-jobs/airtable-director-ai-transformation-customer-success

Headquarters: Denver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA;Ontario, CAN - Remote;Toronto, Ontario, CAN - Remote;United States - Remote   About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.  All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.  AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.About the Role: As the Enterprise Applications AI Architect, you will lead the integration of AI and automation across Gusto’s enterprise applications ecosystem, transforming how internal systems connect, communicate, and operate. Sitting within the IT and Enterprise Applications organization, you will partner closely with Product, Engineering, Finance, People Tech, and Operations to bridge business needs with AI driven solutions. You will act as the connector between business requirements and AI frameworks, designing Model Context Protocols (MCPs) and AI agents that make enterprise workflows smarter, faster, and more autonomous. In line with Gusto’s FY26 Enterprise Systems strategy, you will help shift our ERP and Finance systems from reactive workflows to predictive, context aware, and self improving platforms, while ensuring security, compliance, and measurable impact. This role combines hands-on technical execution with strategic systems thinking, using integration fluency, AI literacy, and business empathy to create the connective tissue that allows AI to seamlessly augment enterprise operations. About the Team: This role will report to the Enterprise AIT team, a group focused on driving the intelligent transformation of Gusto’s enterprise systems. The Enterprise AIT team is responsible for integrating AI, automation, and advanced analytics across our internal applications ecosystem to improve scalability, efficiency, and decision-making. Partnering closely with Finance, Business Ops, IT, and Security, the team enables Gusto’s enterprise systems to become smarter, more predictive, and more adaptive. This is a new role, designed to expand the team’s capacity to operationalize AI within enterprise workflows and support Gusto’s broader Enterprise Systems strategy. Here’s what you’ll do day-to-day: Translate business needs into AI workflows by partnering with Finance and Business Operations teams to identify automation opportunities and design agentic workflows that improve decision making and reduce manual effort. Develop and maintain Model Context Protocols (MCPs) that securely and reliably connect enterprise systems such as NetSuite, Zuora, and Jira to AI agents, with clear documentation and optimization. Create and manage intelligent agents that execute or augment core enterprise processes such as onboarding, billing support, and compliance monitoring using large language models and orchestration frameworks. Govern the full lifecycle of MCPs and agents, ensuring adherence to enterprise data governance, privacy, and security standards, including SOX compliance, auditability, and appropriate access controls. Measure and optimize impact by defining and tracking KPIs such as automation adoption, efficiency gains, agent accuracy, reliability, and cost performance, and using those insights to guide iteration. Enable and influence the organization by partnering with IT, Security, and business stakeholders to build reusable AI frameworks, coach teams on safe and effective AI driven workflows, and champion AI first practices across day to day operations. Here’s what we're looking for: 8+ years in Business Systems Analysis, Enterprise Applications, or Automation roles, with a track record of delivering impact in complex environments. Demonstrated experience building and maintaining integrations across systems such as Jira, NetSuite, or similar, with a strong grasp of APIs, JSON, and RESTful service design. Hands-on knowledge of AI agent frameworks (for example LangChain, CrewAI, Semantic Kernel, MCP) and experience designing or maintaining Model Context Protocols or equivalent frameworks. Familiarity with leading LLM platforms (OpenAI, Anthropic, Gemini etc.) and practical experience with prompt engineering. Proficiency in Python or JavaScript for automation, orchestration, and building modular, scalable AI workflows that translate complex requirements into executable solutions. Strong documentation, analytical, and stakeholder communication skills, with the ability to clearly explain tradeoffs and align technical solutions with business needs. Passion for building secure, compliant, and explainable AI systems, embedding risk, privacy, and compliance considerations (including SOX and audit controls) into every solution, with a growth mindset and focus on clarity, iteration, and measurable outcomes. Our cash compensation amount for this role is targeted at $175,000-$190,000 /yr in Denver & most remote locations, and $205,000-$225,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.  When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.  Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice. To apply: https://weworkremotely.com/remote-jobs/gusto-inc-enterprise-application-ai-architect

Headquarters: US-Remote, Chicago, Seattle, San Francisco Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe Infrastructure is responsible for the reliability, scale, performance, and cost of Stripe's systems and the productivity and sentiment of Stripe's people. You may work on a wide variety of critical business areas including:  Core Infrastructure—We're the home for Stripe's critical tier0 infrastructure systems (Compute, Networking, DocumentDB, Distributed Caching and High assurance engineering). We build the foundational platform for Stripe products and services to allow them to operate at scale. We drive reliability, availability, efficiency, and scalability of these systems. Developer Infrastructure—We're responsible for the productivity of all developers at Stripe. Ensure Stripe's engineers have a reliable, fast, and easy-to-use inner dev loop to maximize productivity while building everything from low-latency microservices to large-scale data pipelines and machine learning models. Data Infrastructure—We're responsible for offering data serving infrastructure spanning across data warehouse analytics, streaming analytics, and search capabilities. The stack is supported by a collection of internally developed large-scale distributed services and several popular open-source technologies like Trino/Presto, Apache Pinot, Hive Metastore, ElasticSearch etc. The systems we own support all of the data serving needs of high-scale services and thousands of individual Stripes across the company. Admin Platform—We empower Stripes to quickly build secure and delightful internal products in service of their users. Service Platform—We enable engineering teams at Stripe to easily write and ship useful services that correctly, reliably, and efficiently leverage platform capabilities. Developer Productivity AI—We're responsible for doubling Stripe's engineering velocity through effective use of LLMs. We own Minions, Stripe's one-shot, end-to-end coding agents. Team matching—exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. Find more information on our team matching process here. What you'll do You'll work on projects that span technologies, systems, and processes where you'll design, build, test, and ship great code every day. Responsibilities Build a great customer experience for internal and external Stripe teams using our infrastructure Participate in roadmap planning and prioritization Deliver value through a strong collaborative approach with multiple customers and stakeholders across Stripe Debug production issues across services and several levels of the stack Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Strong software engineering skills and a passion for one of the areas above Ability to write high-quality code (in programming languages like Go, Java, C/C++ etc.) 2–12+ years of professional hands-on software development experience, able to write well-factored algorithms and have experience with commonly used data structures and algorithms Hands-on experience contributing to or building large-scale distributed systems Strong collaboration skills, can work across workstreams within your team and contribute to your peers' success Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome Have the ability to thrive on a high level of autonomy and responsibility, and think of yourself as entrepreneurial Preferred qualifications Experience optimizing the end-to-end performance of distributed systems Focus on the needs of our users, both internal and external Hold yourself and others to a high bar when working with production To apply: https://weworkremotely.com/remote-jobs/stripe-backend-engineer-core-technology

Headquarters: New York, San Francisco, Seattle, or Remote (US/Canada) Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team AI is moving fast and Stripe is moving fast to adopt it. But we need to make sure we do all of this safely, and for most of these tools, enterprise-grade security isn't just available off the shelf. That's where the AI security team comes in—we're responsible for building and partnering to create the right security primitives to enable Stripe to move fast safely. This is a team that works in the low-level components of our AI stack, so both infrastructure and security experience are pluses. This space is moving fast, so being comfortable with ambiguity and changes in priority is a must. This is a foundational role—you'd be the first engineer on the team. What you'll do Engineers on this team do a mixture of partnering and advising with teams building AI infrastructure and products, and building security infrastructure primitives for AI. One of our major focuses is building a security tooling layer that sits in the inference path, providing detection and protection against AI-specific threats like prompt injection, jailbreaks, and tool misuse. Responsibilities • Build security frameworks integrated with our core AI infrastructure • Design and implement defenses against AI-specific threats like prompt injection and jailbreaks • Collaborate with other engineering teams to ensure our AI infrastructure and products are built securely • Support other engineering teams in integrating security primitives • Uphold our high engineering standards and improve our codebase and processes • Design and build systems that help define the state of the art for AI security Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 5+ years of software development experience • Experience independently designing and developing medium-to-large projects • Experience working collaboratively across multiple engineering teams • Experience writing high-quality code in a major programming language  • Ability to drive clear next steps when working in an ambiguous environment • Ability to think creatively and reason clearly in a complex problem domain Preferred qualifications • Experience developing, deploying, and maintaining reliable infrastructure systems • Experience in security engineering • Experience building AI agents or LLM-based systems To apply: https://weworkremotely.com/remote-jobs/stripe-backend-engineer-ai-security

Headquarters: United Kingdom, Remote As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption.   You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts. What You’ll Do: Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally Participat e actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems  Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers Who You Are:  5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment Skilled at navigating multi-stakeholder environments and adapting communication style to technical, business, and executive audiences Proficient background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability Strong communication skills, with the ability to explain technical concepts to a range of audiences A consultative approach to problem-solving and customer engagement Ability to manage multiple opportunities and priorities in a fast-paced environment Growth mindset by embracing change and AI tools Willingness to travel as needed to support customer engagements Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.  Benefits and Growth:  Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks  Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Remote About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines. To apply: https://weworkremotely.com/remote-jobs/datadog-enterprise-sales-engineer-uk