Headquarters: Georgia About the Role: We are seeking a remote Customer Support professional to assist clients with reservation-related inquiries and general service needs. This role focuses on delivering high-quality customer support, gathering accurate information, and helping organize essential details for reservation preparation. The ideal candidate is patient, detail-oriented, and able to work independently in a virtual environment.Responsibilities: • Provide responsive customer support for reservation questions and service needs • Assist clients with gathering required details for reservations and trip coordination • Research basic accommodation, activity, and destination information as needed • Maintain accurate client records and update internal systems • Prepare and organize reservation details and related documentation • Communicate clearly and professionally with clients throughout the process • Coordinate follow-ups, scheduling, and status updates • Support the reservation workflow by confirming information and managing documentation • Perform general administrative and customer service tasks as assignedQualifications: • Strong communication and customer service skills • Excellent attention to detail and organizational abilities • Ability to work remotely with consistent follow-through • Comfortable using online tools, systems, and digital platforms • Previous customer service or administrative experience preferred • Dependable, professional, and able to manage multiple tasksWork Environment: • Fully remote position • Flexible scheduling • Training and ongoing support providedIf you enjoy supporting clients, staying organized, and helping ensure smooth reservation processes, this role offers a structured environment to build your skills in customer service and reservation coordination.$45,000 - $65,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. To apply: https://weworkremotely.com/remote-jobs/destination-knot-customer-support-reservation-services-remote

Headquarters: India We are looking for an experienced AWS DevOps Engineer who enjoys solving complex, real-world infrastructure problems at scale.At Stadium, we’re building products that bring delight and connection to organizations worldwide. From rewards and recognition to personalized gifting and brand experiences, our platform combines creativity, data, and technology to make every interaction meaningful. Our systems handle extreme and unpredictable traffic spikes — from hundreds to hundreds of thousands of requests per minute — and this role plays a critical part in keeping them fast, reliable, and secure.In this role, you will take end-to-end ownership of cloud infrastructure: from architecture and automation to deployment, monitoring, security, performance, scalability, and cost optimization. You will work closely with software engineers to define infrastructure standards and deployment practices, and you’ll be expected to reason through ambiguous problems, challenge assumptions, and design practical, production-ready solutions.Your RoleYou will be responsible for: Designing, building, and operating secure, scalable, and highly available AWS infrastructure. Architecting systems that can handle sudden and massive traffic surges. Owning architectural decisions, trade-offs, and outcomes in production environments. Ensuring fault tolerance, high availability, and disaster recovery. Building and managing infrastructure using Infrastructure as Code (Terraform). Automating provisioning, scaling, recovery, and operational workflows. Designing and maintaining robust CI/CD pipelines for safe, repeatable, zero-downtime deployments. Partnering with engineering teams to evolve infrastructure and deployment standards. Implementing monitoring, alerting, and observability for proactive issue detection. Leading incident response, root cause analysis, and long-term system improvements. Owning cloud security posture and enforcing best practices. Monitoring and optimizing cloud costs while maintaining performance and scalability. What You'll Bring to the TablePrimary Requirements: 4–7 years of hands-on experience with AWS in production environments. Proven experience operating and improving high-traffic, high-availability systems. Strong understanding of cloud networking, security, and system design. Hands-on experience with Infrastructure as Code using Terraform. Experience designing and maintaining CI/CD pipelines. Strong Linux system administration skills. Proficiency in scripting and at least one programming language. Strong written and verbal communication skills. Ability to clearly explain past decisions, trade-offs, failures, and learnings. Comfort working in ambiguous environments without rigid SOPs. Strong ownership mindset and problem-solving skills. Preferred Requirements: AWS certifications. Experience in fast-growing or high-scale environments. Experience supporting modern web applications. Competitive salary based on skill set.Fully remote role - work with talented teammates across the globe. Flexible working hours and autonomy over your schedule. 5-day work week for better work-life balance.Team retreats and offsites to connect and recharge. Meal vouchers and employee benefits(health insurance) support. Internal learning tracks to grow into other areas of development. Plenty of company swag and additional perks. To apply: https://weworkremotely.com/remote-jobs/stadium-aws-devops-engineer

Headquarters: Remote, Ontario, Canada We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.One Confluent. One Team. One Data Streaming Platform.About the Role:Cluster Linking is how Kafka clusters are replicated, and it sits at the very core of Confluent. When a global bank architects zero-data-loss disaster recovery, when an enterprise migrates petabytes off open-source Kafka, or when a multinational replicates event streams across three continents, they're running on Cluster Linking.This role will define the future of Cluster Linking: how we deliver seamless disaster recovery for Kafka workloads, how we build self-service migration paths into Confluent Cloud, and how we enable cross-organization data sharing to power real-time, operational data exchanges.Cluster Linking is one of Confluent's fastest-growing platform products and you'll own that growth. Our largest customers depend on it, and because it cuts across Kafka, cloud infrastructure, networking, and security, your work will have visibility and influence across the company.What You Will Do:Launch and drive adoption for our one-click DR initiative. Take disaster recovery from a manually configured capability to a seamless, productized experience that customers can adopt with confidence.Define the future of real-time stream sharing across organizations, including its security model, networking, access controls, and how it scales across organizations and use cases.Power capabilities that let customers migrate to Confluent in a few clicks or API calls. Define the art of the possible and make the migration path a reason to choose Confluent.Segment and re-package Cluster Linking. The product serves Disaster Recovery, migrations, data sharing, and cross-cloud replication, each with different customer needs and pricing dynamics. Define how we package, price, and position each so the offering works for customers and drives growth.Partner closely with your engineering manager counterpart as a strategic partner. Use that partnership to understand tradeoffs, make decisions fast, and keep the product moving forward.Work directly with customers. You'll be pulled in many directions, customers will ask a lot of you. Your job is to steer them toward the right architectures and models, get them excited about what's coming, listen to what they need next, and balance the present opportunity with where the product is headed.Drive results. Run campaigns with sellers and solutions engineers, lead webinars, assemble teams of subject matter experts, and do what it takes to move your priorities forward.Influence and energize the people around you. Confluent moves fast and people are ready to help. Harness that, get teams excited, rally cross-functional support, and turn organizational momentum into product momentum.What You Will Bring:5+ years of product management experience, ideally in infrastructure, data platforms, or cloud products. You've shipped technical products and driven measurable outcomes.Genuine interest in distributed systems and cloud infrastructure. Kafka is not simple. You don't need prior Kafka expertise, but you need to be energized by technical depth, not put off by it.A results-driven mindset. You don't wait for things to happen, you make them happen. You get on calls with sellers, you pull in the right people, and you keep pushing until the work is done.Proven ability to influence. You get people excited and aligned, across engineering, field, sales, finance, and leadership, often without formal authority.Strong ownership mentality. You take responsibility from day one. You drive ambiguous problems to clarity, remove blockers, and treat the product like your own business.Business thinking beyond the backlog. You think about segmentation, packaging, pricing, and market impact, not just features. You understand that how a product is offered matters as much as what it does.Clear communication. You can make technical topics understandable for executive audiences, write sharp product docs, and present confidently to customers and leadership.LLM or GenAI knowledge is a bonus, but not requiredReady to build what's next? Let’s get in motion.Come As You AreBelonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law. To apply: https://weworkremotely.com/remote-jobs/confluent-senior-product-manager-cluster-linking

Headquarters: Manila, Philippines Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.Full Stack DeveloperWing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.Key Responsibilities:• Stabilize and extend wallet MVP • Fix TestFlight wallet issues • Verify Bitcoin/Polygon nodes/servers • Implement robust send/receive and account recovery flows• Design & implement handle payment rail • Build on-chain identity/handle registry and resolution service • Architect cross-app routing logic for peer-to-peer payments • Plan APIs, interfaces, and data models• Integrations & advanced features • Integrate Transak, MoonPay, ChangeNOW for buy/swap/sell functionality • Add DApp browser and staking/lending hooks (e.g., Hyperliquid) • Explore brokerage APIs (Alpaca/Interactive Brokers) for asset transfer conceptsQualifications:• 5+ years of professional software development experience, with expertise in crypto wallets and payment systems• Deep expertise in Solana development (must have)• Experience with blockchain nodes/servers (Bitcoin, Polygon) and smart-contract/on-chain identity stacks• Familiarity with payment/on-ramp/swap platforms (Transak, MoonPay, ChangeNOW)• Knowledge of brokerage APIs (Alpaca, Interactive Brokers) and DApp browser frameworks• Strong background in security, key management, and staking/lending protocol SDKs (e.g., Hyperliquid)• Excellent English communication skills• Self-directed, senior-level developer capable of architecting and implementing solutions without step-by-step guidanceTechnical Requirements:• USB Headset with Noise Cancellation feature• Working Webcam• Computer with at least 1.8 GHz processor and at least 4GB RAM• Main Internet Service Speed: at least 25 Mbps cable connection• Backup Internet Service Speed: at least 10 MbpsBenefits:• Health Insurance (HMO)• Performance Incentives• Job Security and Stability• Paid Training• Inclusive Culture• Upskilling Opportunities• 100% Work-From-Home• Exceptionally Supportive Team• Opportunities for Career Growth• Fun Work Environment• Holiday & Overtime PaySchedule: TBDLocation: This is a remote jobPlease note:• Only qualified candidates will be invited to take the assessment & scheduled for an interview.• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.₱107,500 - ₱118,000 a monthWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. To apply: https://weworkremotely.com/remote-jobs/wing-assistant-full-stack-developer-1

Headquarters: Edinburgh, Scotland, United Kingdom Who we are?SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.What you will do:Deliver outstanding customer support via calls, chats and emailsBuild strong and lasting customer relationshipsKeep up with evolving tools and technologyHandle sensitive customer data with care and securityApply the latest and greatest customer happiness practicesMaintain deep understanding of client solutions and meet KPICommunicate with developers and cross-functional specialistsWhat you need to succeed in this role: Native Finnish and good English communication skills (at B2 level or higher)6+ months of experience in customer support roleCRM systems expertiseStrong analytical thinking and research skillsPositive, proactive and responsible attitudePersonal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)Will be a great plus: Experience in technical supportWhat you get in return:Provide services during flexible hoursOpportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also – internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built on trust, with no time-tracking requirementsIf this is about you — let’s get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together *Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. To apply: https://weworkremotely.com/remote-jobs/supportyourapp-native-finnish-customer-support-consultant-future-openings-remotely

Headquarters: Remote Poland About Zowie:At Zowie, we’re revolutionizing how businesses interact with their customers. We’re creating a future where AI Agents handle 100% of customer interactions - delivering instant, personalized, and exceptional experiences.We believe AI Agents represent the next major technological shift, and Zowie is positioned to lead the charge. Leading consumer brands like Costco, DocMorris, Monos, Decathlon, InPost already trust our AI Agents to be on the front line of their customer care efforts, handling millions of conversations monthly.About the role:As Zowie grows and brings larger enterprise customers onto our AI platform, we’re facing challenges that sit at the intersection of infrastructure, application architecture, developer experience, and enterprise clients’ requirements. These problems are rarely well-defined upfront, there’s never a single way to solve them and they can’t be solved by tooling alone.This is why we’re looking for an energetic DevOps/Platform Engineer, who enjoys building usable and reliable platform capabilities — from first understanding why the problem exists, through design and implementation, to long-term ownership in production.Several factors shape the nature of platform work here...What makes platform challenges interesting at Zowie:Enterprise readiness – secure access patterns, auditability, and compliance are becoming first-class requirements.Multi-cloud reality – AWS is our primary environment today, with GCP playing a growing role.Mission-critical workloads – our platform sits on the frontline of our customers’ businesses, so reliability, clarity, and operational ownership matter.Developer enablement at scale – as the organization grows, platform decisions increasingly affect developers velocity, and our mission is to enable them for success.Technological variety - to support the Product team's needs, our infrastructure consists of many technologies, like MongoDB, Postgres, ElasticSearch, Cassandra and Redis.Voice Technologies - as our AI Agent supports phone calls, you’ll have a chance to work with reliable and scalable SIP infrastructure.This role might be for you, if you:Want to have real influence on how an entire platform evolvesEnjoy owning initiatives end-to-end, not just implementing predefined tasksAre curious to understand your stakeholders, then design pragmatic solutions that account for the impact of your decisionsLike working at the boundary between infrastructure, application architecture, and developer experienceWhat you'll do:Work with AWS and GCP infrastructure (IaC, networking, compute, IAM, secrets), secure access and authorization mechanisms (DB auth, IAM flows, audit).Communicate with various stakeholders to understand different infrastructure-related challenges, provide solution plans and ensure success of the initiatives you own.Collaborate closely with developers to understand their workflows, pain points, and constraints; ensure platform decisions improve developer experience.Ideally, you'll bring with you:2+ years in DevOps / SRE / Platform Engineering rolesExperience with GCP or AWS (IAM, networking, compute, storage, common managed services)Experience with Infrastructure as Code in a multi-datacenter/multi-cloud deployment setupStrong analytical and problem-solving skills with a pragmatic can-do attitudeHigh degree of ownership and desire to drive projects from start to finishGood familiarity with CI/CD processes and approachesIt will be awesome if you also have:Experience with visualization tools like Kibana, Grafana, PrometheusExperience with storage tech like MongoDB, Postgres, Cassandra, Redis, ElasticsearchExperience managing AWS costs, running backup recovery operationsExperience with SaaS/enterprise customers (security reviews, compliance expectations)AI-native culture:Our team embraces AI as a fundamental part of how we work - not just for speed, but for creativity, documentation, and scale. We’re looking for people who are excited to develop within this space and contribute to such culture by bringing ideas to the table, and continuously evolving their approach to leverage emerging tools. To apply: https://weworkremotely.com/remote-jobs/zowie-devops-engineer

Headquarters: Remote/Home Based, UK Aker Systems was founded in 2017 by a team of experienced technology professionals who recognised an opportunity to provide highly secure enterprise data platforms to large organisations.  We build and operate ground-breaking, ultra-secure, high performance, cloud-based data infrastructure for the enterprise. Our proprietary technology solutions drive performance and reduce costs while helping our clients to improve the management and sharing of data across their organisations.In 2024, Aker Systems won the Breakthrough Culture Awards highlighting growth companies putting culture first. In 2020 Aker Systems was recognised as a ‘One to Watch’ on the Sunday Times Tech Track.  The Company was also recognised at the Thames Valley Tech Awards 2020; winning the Thames Valley Tech Company of the year, the Emerging Tech Company and High Growth Tech Business categories.  We encourage people of all different backgrounds and identities to apply.  We are committed to maintaining an inclusive, and supportive place for you to do your very best work.We’re looking for a Principal Software Engineer to lead the architecture, design, and evolution of our secure, distributed, cloud-native systems. This is a hands-on leadership role where you’ll shape engineering strategy while designing and delivering scalable platforms across AWS, Azure, and GCP, leveraging technologies like Java/Kotlin, Spring Boot, Kafka, Kubernetes, and CI/CD pipelines.This role is perfect for someone who thrives at the intersection of technical depth, product vision, and collaborative problem solving—someone who enjoys mentoring, leading by example, and helping teams achieve engineering excellence in complex, high-assurance environments.Key ResponsibilitiesLead the architecture and delivery of secure, scalable microservices in a multi-cloud, containerized environmentDesign and implement solutions using Java/Kotlin, Spring Boot, Kafka, and other cloud-native toolsChampion Domain-Driven Design (DDD), clean architecture, and event-driven paradigmsGuide engineers through code reviews, design sessions, and architecture governanceMentor team members and maintain a culture of technical excellence, continuous learning, and collaborative deliveryDefine and uphold engineering best practices, including documentation, testing, observability, and CI/CD integrationCollaborate with Product, DevOps, and Security teams to translate business needs into reliable technical solutionsDrive infrastructure automation and deployment consistency using Kubernetes and Git-based workflowsEngage in performance tuning, debugging, and incident resolution across the full stackContribute to platform-wide decisions around data modeling, APIs, and long-term architectural evolution Skills & ExperienceRequired:Minimum 10+yrs of deep hands-on expertise in Java/Kotlin, Spring Boot, and modern service-oriented architectureStrong understanding of Kafka, event-driven patterns, and asynchronous communicationExperience designing and scaling cloud-native platforms in AWS or AzureSolid experience with Kubernetes, Docker, and infrastructure automationKnowledge of CI/CD tools like GitHub Actions, GitLab CI, or JenkinsStrong grasp of DDD, API design, and operational aspects like logging, monitoring, and alertingAbility to work across the full stack and understand how systems interact in productionDemonstrated leadership in complex delivery environments, with the ability to align teams around a shared technical visionExcellent communication and stakeholder engagement skills—able to translate complexity into clarityDesirable:Experience with Terraform, Helm, or GitOps toolingFamiliarity with front-end technologies such as React and TypeScriptExposure to GraphQL, observability stacks (e.g., Prometheus, OpenTelemetry), or large-scale data platformsPrior work in regulated industries (BFSI, telecom, public sector)Mindset & Leadership StyleTo succeed in this role, you'll bring more than just technical knowledge. You'll demonstrate:A builder’s mindset, passionate about developing scalable, secure, and future-proof systemsThe ability to lead through complexity—guiding teams through uncertainty with structure and clarityA collaborative, mentoring approach, focused on enabling those around youA bias for action, balanced with a disciplined approach to testing, automation, and operational readinessCuriosity and openness to new ideas, technologies, and better ways of workingA high level of ownership, with a calm and methodical attitude toward incident resolution, delivery pressure, and changeAker Systems AttributesAt Aker we work as a team; we are collaborative, hardworking, open, and delivery obsessed. There is no blame culture here: try things, and take responsibility for the outcomes. You are always part of the wider Aker. We help our colleagues and take pride in successfully achieving difficult tasks. We run towards problems and help to solve them. Communicate always, do so accurately and in a timely fashion.In return, we offer a competitive salary, 25 days holiday plus bank holidays, company paid medical insurance and life assurance, pension scheme, annual training allowance, wellbeing allowance, virtual GP, Employee Assistance plan and more.Equal OpportunitiesAker Systems fosters a diverse environment that encourages openness in its communications and is committed to providing equal employment opportunity for all people regardless of race, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics. We embrace differences of opinion and diversity because they help challenge us and find new groundbreaking technical solutions. To apply: https://weworkremotely.com/remote-jobs/aker-systems-principal-software-engineer-product-team

Headquarters: Remote (AU) HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy! Sitting within HappyCo’s mobile product team, the Senior Product Designer, Mobile Experience focuses on the tools frontline property teams use every day to conduct inspections, complete preventive maintenance, resolve work orders, and capture high‑quality property data directly from the field. These experiences must work under pressure, in poor connectivity, and with little tolerance for friction.You will own complex mobile workflows end to end — from discovery through delivery and beyond launch — working as part of a product triad alongside the team’s Product Manager and Engineering Lead. Together, you will help define the team’s roadmap, priorities, and trade-offs in alignment with company goals, product strategy, and long-term vision. Within this triad, you will be responsible for shaping how emerging technologies, particularly AI‑powered experiences, reduce effort, improve accuracy, and accelerate outcomes for frontline users and the businesses they support. The work requires high autonomy, speed, and a willingness to break down silos across product areas to deliver cohesive, scalable experiences.The role suits a designer who demonstrates high‑impact judgment and broad ownership, operating independently regardless of title or formal level. It calls for comfort with experimentation, thoughtful use of AI to increase both user value and internal efficiency, and a day‑to‑day commitment to customer obsession.With direct access to thousands of daily mobile users, success depends on turning customer exposure into visible, actionable insight and regularly sharing patterns and outcomes with teams across HappyCo to inform decisions beyond the mobile surface.What You'll Do | Design Ownership & ImpactOwn and evolve core mobile workflows used daily by maintenance and property teams in the field.Co-author and articulate a clear mobile product experience vision in partnership with Product Management and Design Leadership, and act as a long-term champion for that vision as the product evolves.Design for real-world constraints: offline usage, unreliable connectivity, performance limitations, device variability, and speed under pressure.Identify and drive improvements across product boundaries, not just within a single product team or feature.Translate complex operational problems into simple, resilient, mobile-first solutions.What You'll Do | Customer ObsessionDevelop a deep understanding of how maintenance technicians, asset managers, and property managers actually work, rather than how we assume they work.Run timely, pragmatic research including interviews, usability testing, and lightweight validation loops.Bring real customer context, such as quotes, workflows, edge cases, and observed behaviours, into everyday product discussions.Balance customer needs with business goals, technical constraints, and operational realities.Challenge solutions that are technically impressive or user-friendly in isolation but misaligned with business outcomes or strategic priorities.What You'll Do | Design Execution & SpeedDesign, prototype, test, and iterate quickly using high-fidelity mobile prototypes.Leverage AI-driven tools to accelerate ideation, exploration, validation, synthesis, and delivery as part of your daily workflow.Balance speed with judgment, delivering work that is high quality, scalable, and grounded in evidence.Deliver meaningful customer-facing improvements within your first month.What You'll Do | Product Signals & InsightOwn the design perspective on mobile product instrumentation, ensuring key workflows are measurable and observable.Partner with Product and Engineering to define meaningful mobile UX metrics (e.g. task completion, time-on-task, drop-offs, retries, adoption).Regularly monitor and analyze product usage data to identify patterns, friction points, and emerging behaviours.Translate insights into clear hypotheses and concrete design actions.Validate whether shipped changes improve outcomes and iterate based on evidence.What You'll Do | Making Customer Insight VisibleRegularly synthesize and share customer insights from mobile usage data, research, and field feedback with the design team, product partners, and the wider organization.Surface patterns and themes, not just isolated findings, to keep teams grounded in real customer needs.Act as a strong, evidence-backed voice for the customer in cross-functional conversations.Create lightweight, repeatable ways for teams to stay close to mobile customers, even when they are not directly involved in the work.Use insights to influence priorities and follow-up actions.What You'll Do | Collaboration, Craft & CulturePartner closely with Product Managers and Mobile Engineers to define scope, navigate trade-offs, and deliver outcomes.Work closely with Design Leadership to shape and evolve the mobile product experience vision, aligning day-to-day execution with longer-term direction.Bring clarity to ambiguity and momentum to complex or stalled problem spaces.Contribute to and strengthen HappyCo’s mobile design system, based on Material 3 and extended through a custom HappyCo theme.Participate actively in Product Design team critiques and formal UX reviews, offering and receiving direct, high-signal feedback.Help raise the bar for design quality, speed, and customer focus across the team.What You BringTypically 8–10+ years of experience in product design, or equivalent demonstrated impact owning complex, real-world products.Strong product instincts and high personal standards for quality, outcomes, and pace.Proven experience owning end-to-end mobile product design in complex, real-world environments.A portfolio that demonstrates depth of thinking, clear problem framing, and measurable impact.Comfort operating with ambiguity and taking initiative without waiting for permission.A demonstrated habit of monitoring your work after launch and acting on what you learn.Ability to plan and run lightweight user research independently, including interviews, usability testing, and rapid feedback loops.Good judgment around when to go deep on research vs when fast validation is sufficient, balancing rigor with pace, and familiarity with using research platforms (e.g. Great Question or similar) to manage recruitment, insights, and follow-up.Strong business and product acumen, with the ability to weigh customer value against business impact, delivery cost, and strategic trade-offs.Comfort engaging in technical discussions, reading code when helpful, and collaborating closely with engineers on feasibility and implementation details.Willingness to collaborate across time zones (Australia & North America), including regular early morning starts to meaningfully connect with customers and colleagues during shared working hours.Strongly ValuedExperience designing B2B or operational mobile products (e.g. field tools, logistics, inspections, healthcare, fintech).A track record of breaking silos and influencing outcomes beyond your immediate scope.Hands-on experience using AI tools (e.g. ChatGPT, Claude Code, Cursor, Lovable, Figma Make, or similar) to accelerate design, prototyping, research synthesis, and insight generation.Familiarity with mobile platform constraints (Flutter, iOS / Android patterns, performance, accessibility).Experience working closely with engineers, including willingness to dive into implementation details or code when useful.Exposure to analytics or adoption tooling (e.g. Gainsight, Adora or similar) and using data to guide iteration.Strong synthesis and communication skills, with the ability to make insights visible and actionable for different audiences.Why Join HappyCo?Make an Impact: Your work will reach millions of residents and thousands of property teams.Culture of Craft: We care deeply about design quality, user impact, and creative exploration.High Autonomy, High Support: You’ll be trusted to lead and supported to grow, with mentorship when you want it.Flexibility & Work-Life Balance: We offer hybrid and remote-friendly policies with flexible hours.Growth & Learning: Access to training, mentorship, and opportunities to grow your skills.Our HappyCo Culture & BenefitsHappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that lets us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow. To learn more about our culture, check out our careers page! We Offer:- Work from anywhere supported by a flexible company culture- Opportunity to work for one of the fastest growing technology companies in the PropTech industry- Generous paid parental leave- Competitive and equitable pay, including stock options- Access to employee assistance programs to support both physical and mental wellness- Monthly stipends to support Wellness and Home Office expensesFind out more about our AU Employee Benefits here!We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that HappyCo upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. HappyCo is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.A note to Recruitment Agencies: Please don’t reach out to us about our roles -- we’ve got it covered. We don’t accept unsolicited agency resumes and HappyCo is not responsible for any fees related to unsolicited resumes. To apply: https://weworkremotely.com/remote-jobs/happyco-senior-product-designer-mobile-experience

Headquarters: Remote - United States WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.THE ROLE We're building Zeta Developer Platform, our next-generation Marketing Operating System, and we need a Senior Product Designer who will be instrumental to its success. This role is a pillar position that bridges design and engineering to create the core foundation of the Agentic Apps Framework that will fuel our Zeta Developer Platform experience. You'll partner with our design system team, inform Model Context Protocol (MCP) improvements, and build the foundation—then scale—our Agentic and Vertical Apps infrastructure. You'll join at a pivotal moment where we're raising the bar on quality, speed, and innovation. We're looking for someone who can challenge us in the best way: bringing strong skills in AI, visual design, UX, motion, and coding to push our thinking forward and help us achieve what hasn't been done before.This is a foundational role for a product that will define our company's future. You won't just be designing features—you'll be designing the core AI experience.AI is central to how users interact with the product, not an add-onYour work defines how users trust, understand, and rely on the Zeta Developer Platform every dayYou’re shaping a platform launching at Zeta Live 2026, with impact that compounds over timeTHE TEAM We're evolving how we work to reach the next level:Vision over hand-holding leads to more creativity and innovationEmpowerment and delegation leads to more accountability and ownershipStrategy and clarity means less management, more impactChallenge and growth creates better outcomes through healthy debateWe value people who bring ideas on what we should stop doing, start doing, or change to elevate our team.RESPONSIBILITIESDesign the Zeta Developer Platform Experience: Own and evolve the end-to-end Zeta Developer Platform experience, including conversational interfaces, contextual guidance, and AI-driven workflows that support daily user tasks across the platform.Design Systems Partnership: You’ll work closely with our Design Systems team to create, maintain, and evolve scalable UX and UI patterns for Zeta Developer Platform—ensuring consistency, quality, and flexibility as the platform grows and more teams build on it.Partner Closely with Product & Engineering: Work as a core triad partner with Product Management and Engineering to define strategy, behavior, and execution—translating complex requirements and technical constraints into intuitive, human-centered AI experiences. Confidently present work, rationale, and tradeoffs to partners and leadership to drive alignment and decisions.Advance AI Interaction & Explainability Patterns: Define how Zeta Developer Platform communicates intent, progress, confidence, and limitations—helping users understand, trust, and collaborate with intelligent systems.Raise the Bar on Craft, Motion, and Interaction Quality: Lead by example through strong visual design, interaction design, motion, and prototyping—using motion and micro-interactions to communicate system state, reduce cognitive load, and make AI feel responsive and alive.Scale the Zeta Developer Platform Experience: Identify opportunities to standardize UX patterns, documentation, and behaviors across Zeta Developer Platform—creating consistency while allowing flexibility where needed.REQUIREMENTS8+ years of product design experience on complex platforms or systemsExperience designing and shipping AI-powered or data-informed productsProven track record of close collaboration with Product and EngineeringExperience influencing standards, patterns, or systems beyond a single featureAbility to balance craft, speed, and business impactFigma (expert level) — scalable component architecture, design systems, and documentationAI design tools such as ChatGPT, Claude, or similar, used as part of daily design workflowsPrototyping tools (Figma Prototypes, Framer, ProtoPie, or similar) for exploring behavior and interactionMotion tools such as Rive or After Effects or similar for stateful interactions and micro-animationsWorking knowledge of HTML, CSS, and modern frontend conceptsComfort working within modern product development tools and workflowCore SkillsAI & Conversational Design Fluency: Experience designing AI-powered, conversational, or assistive experiences, with a focus on clarity, trust, and responsible presentation of AI output.Systems & Platform Design Expertise: Proven ability to design scalable UX frameworks, patterns, and interaction models that support complex platforms and evolving capabilities.End-to-End Product Design Craft: Excellence across UX, visual design, interaction design, and motion, with the ability to make complex systems feel approachable and usable.Technical Collaboration & Prototyping: Comfort partnering closely with engineers, understanding technical constraints, and using prototyping to explore and validate interaction and behavior.Design Leadership Without Authority: Ability to influence outcomes through clear thinking, strong critique, documentation, and example-setting across teams.Cross-Functional Influence & Communication: Demonstrated ability to clearly articulate design thinking, rationale, and tradeoffs; confidently present work; and influence decisions across design, product, engineering, data, and leadership—especially in complex, ambiguous, or technically dense problem spaces.Mindset & ApproachOwnership-driven leader who takes responsibility for outcomes, not just outputsCustomer- and experience-obsessed, especially in AI-driven workflowsQuality advocate with pragmatic judgment, balancing craft with speedCollaborative, Resilient Partner who approaches challenges with professionalism and empathy, engages in healthy debate, and maintains clear, respectful collaboration and communication.Motion Tools Framer MotionMotion.devD3GSAPDesign Tools RiveFigmaFigJamFigma SlidesVibe Coding Tools CursorClaude CodeStorybookReact/Next.jsComms/PM Tools SlackConfluenceJiraBENEFITS & PERKSUnlimited PTOExcellent medical, dental, and vision coverageEmployee EquityEmployee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!SALARY RANGEThe salary range for this role is $160,000 - $180,000 depending on location and experience. PEOPLE & CULTURE AT ZETAZeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS!https://zetaglobal.com/press/?cat=press-releases   #LI-ND1#LI-remote To apply: https://weworkremotely.com/remote-jobs/zeta-global-senior-product-designer-ai

Headquarters: Remote - United States WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.THE ROLE We're building Zeta Developer Platform, our next-generation Marketing Operating System, and we need a Senior Product Designer who will be instrumental to its success. This role is a pillar position that bridges design and engineering to create the core foundation of the Agentic Application Framework that will fuel our Zeta Developer Platform experience. You'll partner with our design system team, inform Model Context Protocol (MCP) improvements, and build the foundation—then scale—our Agentic and Vertical Apps infrastructure. You'll join at a pivotal moment where we're raising the bar on quality, speed, and innovation. We're looking for someone who can challenge us in the best way: bringing strong skills in AI, visual design, UX, motion, and coding to push our thinking forward and help us achieve what hasn't been done before. This is a foundational role for a product that will define our company's future. You won't just be designing features—you'll be architecting how AI-powered apps are built across the entire platform.You're building the foundation, not a feature: Designing the Agentic Apps Framework that powers Zeta Developer Platform end to endAI is core to the product, not an experiment: You'll ship real, production-grade agentic experiences customers rely on every dayDesign has real leverage here: Your systems, patterns, and processes will enable teams across the company to move faster without sacrificing qualityTrue ownership: Help set standards, define best practices, and shape what "great" looks like as the platform scalesCompounding impact: The work you do will influence how apps are built, how teams collaborate, and how Zeta Developer Platform evolvesTHE TEAM We're evolving how we work to reach the next level:Vision over hand-holding leads to more creativity and innovationEmpowerment and delegation leads to more accountability and ownershipStrategy and clarity means less management, more impactChallenge and growth creates better outcomes through healthy debateWe value people who bring ideas on what we should stop doing, start doing, or change to elevate our team.RESPONSIBILITIESBuild the Foundation of Agentic & Vertical Apps Own and evolve our Agentic & Vertical Apps experiences in Figma, manage and improve the App Creation Process, and provide quality oversight to guide others who are new to the process. You'll create the systematic foundation that enables consistency, scalability, and exceptional quality across our entire product ecosystem.Partner Closely with Product & Engineering to Shape Apps Work as a core triad partner with Product Management and Engineering to define strategy, scope, and execution—translating complex requirements and technical constraints into clear, intuitive agentic experiences. Iterate and improve on Agentic App concepts to deliver on unique customer use cases. Advance AI-Driven Design Patterns & Model Context Experiences: Inform and evolve Model Context Protocol (MCP) patterns, AI interaction models, and agent behaviors—helping define how users understand, trust, and collaborate with intelligent systems inside a marketing operating system. Raise the Bar on Craft, Motion, and Interaction Quality: Lead by example through strong visual design, interaction design, motion, and prototyping—setting a new quality bar for speed, clarity, and polish across AI-powered workflows and tools. Influence, Mentor, and Scale Design Impact: Act as a force multiplier for the design team by mentoring designers, reviewing work, and challenging assumptions—while creating the systems, interfaces, and processes that enable the company to scale high-quality Agentic Apps with speed, consistency, and confidence.REQUIREMENTS7–10+ years of product design experience, with meaningful time spent on complex platforms, systems, or tools (B2B, SaaS, or AI-driven products strongly preferred)Demonstrated experience leading foundational or platform-level design work that scales across teams, products, or workflowsHands-on experience designing and shipping AI-powered features, workflows, or systemsProven track record of partnering closely with Product and Engineering in fast-paced environmentsExperience mentoring designers, influencing standards, and shaping how design work scales—without needing formal management responsibilityCore SkillsAI & Agentic Design Fluency: Strong understanding of AI-powered workflows, agentic systems, and emerging interaction patterns, with hands-on experience using AI tools to inform, accelerate, and enhance product design. Comfortable designing experiences shaped by models, context, and automation—not just static interfaces.Systems & Platform Design Expertise: Proven ability to design scalable systems, frameworks, and interfaces that support consistency, flexibility, and speed across complex product ecosystems. Deep experience working in Figma with structured libraries, reusable patterns, and scalable design foundations.End-to-End Product Design Craft: Excellence across UX, visual design, interaction design, and motion, with the ability to design sophisticated workflows that feel intuitive, human, and high-quality—especially in technically complex environments.Strong Product Thinking: Can clearly articulate problem → user job → system behavior → outcome. Comfortable designing flows where intent matters more than screens. Knows when not to add UI.Motion & Micro-Interaction Design: Strong understanding of animation as UX, not decoration. Uses motion to explain system state changes, communicate AI progress and confidence, and reduce perceived latency. Designs micro-interactions for loading → ready, generating → refining, and success/failure/partial results. Motion should make the system feel alive, responsive, and understandable—especially when AI is working in the background.Technical Collaboration & Prototyping: Strong comfort partnering with engineers, understanding technical constraints, and using prototyping (low- and high-fidelity, coded or no-code) to explore, validate, and communicate complex ideas.Design Leadership Without Authority: Ability to influence outcomes through clarity, critique, documentation, and example-setting—raising the bar for quality and consistency across teams without relying on formal management.Mindset & ApproachHigh Autonomy: Does not need step-by-step direction. Can take a fuzzy problem and drive it to clarity. Comfortable owning an area end-to-end.Strong Judgment: Knows what's important vs. what's nice. Can say "this doesn't need design" or "this isn't worth solving yet." Optimizes for impact, not aesthetics.Clear Communicator: Explains thinking simply to PMs, Engineering, and Leadership. Writes clear rationale, not just design artifacts. Can disagree without being defensive.Comfort with Ambiguity: Does not freeze when requirements are incomplete. Enjoys shaping the problem space, not just executing tickets. Can operate before things are fully defined.Ownership & Accountability: Treats the product like theirs. Follows through. Cares about outcomes, not just delivery.AI-Forward & Curious: Actively experiments with AI tools, workflows, and emerging technologies, and brings that learning back to the team.Quality Advocate with Pragmatic Judgment: Cares deeply about craft and polish while understanding that perfect is the enemy of good. Knows when to push for excellence and when to ship, learn, and iterate.Design & Systems ToolsFigma (expert level): Deep experience with scalable component architecture, variants, auto-layout, design tokens, and shared librariesRive, FigJam, Figma SlidesAI-Native Design ToolsHands-on, regular use of AI tools such as ChatGPT, Claude, or similar LLMs as part of your design workflow—for ideation, exploration, synthesis, critique, and system thinkingAI-Assisted Build & PrototypingComfort using tools like Cursor, Bolt, Lovable, Claude Code, or similar to prototype and experiment on AI-enabled experiencesFamiliarity with Storybook, React/Next.jsMotion & InteractionExperience with Rive, Motion.dev, Framer Motion, GSAP, or D3 to design micro-animations and stateful interactions that communicate system behavior and progressPrototypingStrong comfort with Figma Prototypes, Framer, ProtoPie, or similar to explore behavior, timing, and interactionTechnical FluencyWorking knowledge of HTML, CSS, and modern frontend concepts, with the ability to read code, collaborate deeply with engineers, and understand implementation tradeoffsCollaborationComfort with modern product development workflows: GitHub, Jira, Linear, Notion, Slack, ConfluenceModel Context Protocol (MCP)Familiarity with MCP concepts, including how context, memory, tools, and agents influence system behavior and user experienceBENEFITS & PERKSUnlimited PTOExcellent medical, dental, and vision coverageEmployee EquityEmployee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!SALARY RANGEThe salary range for this role is $160,000 - $180,000 depending on location and experience. PEOPLE & CULTURE AT ZETAZeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS!https://zetaglobal.com/press/?cat=press-releases   #LI-ND1#LI-remote To apply: https://weworkremotely.com/remote-jobs/zeta-global-senior-product-designer-agentic-ai-applications