A Quality Assurance (QA) Lead plays a critical role in the software development lifecycle by ensuring that the products meet the established standards of quality.

Key Responsibilities Facilitate Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog refinement sessions.

The Role:Some of the essential day to day tasks for this position are listed below.

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Headquarters: Americas Remote Hello, I’m Jacob, Senior Sales Manager at Customer.io! We're expanding our sales team in the United States and seeking motivated and successful Account Executives at the Mid-Market level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility. As an Account Executive, you’ll represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand. About Customer.io Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Responsibilities: Pipeline Development and Management: Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition. Full-Cycle Sales Execution: Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts. Customer Needs Analysis and Solution Alignment: Conduct discovery calls to understand customer business challenges and goals. Position Customer.io's solutions to meet these needs effectively. Collaboration and Cross-Functional Feedback: Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale. Performance Tracking and Reporting: Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making. Qualifications: Experience: 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts Location: We are currently hiring for positions based in the UK, Ireland, and the Americas (Canada and the USA). Candidates must be located in one of these regions to be considered for the role. B2B SaaS or MarTech Experience: Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech Sales Methodology: Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close. Communication Skills: Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects. Problem Solving: Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition Deal Focus: Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals Support: Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities Responsibilities: Engage in high-volume prospecting, cold and warm outreach Manage the full sales cycle for deals typically under $50,000 ACV Drive growth within mid-sized clients, nurturing relationships and uncovering business needs Compensation & Benefits We believe in transparency. We are offering a compensation package of $95,000 base + $95,000 variable for a total $190,000 OTE USD (or equivalent in local currency), subject to market rate adjustment. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager 60-minute Mock Call w/ the Hiring Team All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io. Join us! Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion! To apply: https://weworkremotely.com/remote-jobs/customer-io-mid-market-account-executive-americas

Headquarters: Remote The Opportunity This role is focused on expansion within Otter’s top accounts. You will own growth across a defined set of strategic customers, expanding into new teams, business units, and subsidiaries while introducing new products and use cases. The opportunity is wide. Multiple entry points, multiple personas, and a product that continues to evolve. This is not an inbound or maintenance role. We are looking for a hunter who can operate inside complex accounts, build multi-threaded relationships, and drive net new revenue within existing customers. You will act as the quarterback across the account. Partnering closely with CSMs, Solution Engineering, and Marketing to drive a coordinated growth strategy. Your impact Own expansion revenue across a portfolio of strategic enterprise accounts Identify and break into new teams, business units, and subsidiaries Build and execute account plans with clear growth strategies and priorities Lead account mapping across personas, functions, and levels Drive outbound and creative prospecting within existing customers Introduce new products and use cases aligned to customer needs Partner closely with CSMs on account health, retention, and expansion timing Coordinate cross-functional resources to move deals forward Navigate complex procurement and enterprise sales cycles We're looking for someone who Proven success in enterprise SaaS sales with a focus on expansion or net new within accounts Experience selling into complex, multi-threaded organizations Strong account planning and mapping capabilities Ability to prospect and generate pipeline within existing accounts Experience selling upmarket with longer, more strategic sales cycles Strong business acumen and ability to connect product to outcomes Highly self-driven with a builder mindset Comfortable operating cross-functionally and leading without authority About Otter.ai  We are in the business of shaping the future of work.    Our mission is to make conversations more valuable.With over 1B meetings transcribed, Otter.ai is the world’s leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla. Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace.  We provide reasonable accommodations for qualified applicants throughout the hiring process.   Accessibility & Accommodations Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process.  If you need assistance or an accommodation during any stage of the recruitment process, please contact hr@otter.ai at least 3 business days before your interview. *Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate. Salary range  OTE Range: $220,000 to $270,000 USD per year **potential inclusive of commission** This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.   #LI-Hybrid #LI-Hybrid To apply: https://weworkremotely.com/remote-jobs/otter-ai-enterprise-account-executive-expansion

Headquarters: Canada Remote About Flexport:  At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Help streamline our customers’ customs processes The opportunity:  Flexport is experiencing massive growth with 2,000+ Flexporters across 16 global offices and warehouses. And we’re just getting started. As a Customs Broker, you will be part of the customs operations team and play a vital role in ensuring the smooth movement of goods into Canada. Your work directly supports Flexport’s end customers in achieving their compliance goals by executing the clearance of shipments. Most importantly, you will play a pivotal role in taking our customs operations to the next level at Flexport: allowing us to effectively scale to achieve our mission of making global trade easy for everyone a reality. You will: Create and submit customs entries for high profile clients Digitally prepare and Submit all documentation required for goods to clear goods with CBSA Maintain up to date knowledge of all regulations and procedures of the CBSA and Participating Government Agencies (PGA’s) Review and organize incoming documents to ensure compliance with CBSA and PGA reporting requirements Provide exceptional customer service support to clients, ensuring a seamless and positive experience throughout their interactions with Flexport  Learn and follow global customs laws, regulations, and trade agreements to ensure compliance with import and export requirements Participate in training programs to enhance your knowledge of customs compliance and stay up to date on changes in customs regulations and industry practice Multiple Shifts available  You should have:   CCS Designation   Good understanding of CARM Strong attention to detail and organizational skills. An obsession with client happiness. You succeed when they succeed.  Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.  Understanding of international trade and customs regulations (previous experience is a must) Familiarity with CBSA product classification and rulings Excellent communication, interpersonal, and organizational skills Proficient computer skills, including G Suite applications. Willingness to learn and adapt to changing customs practices and regulations. Ability to work well independently and in a team-oriented environment. Strong work ethic and commitment to accuracy and compliance. A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. #LI-Remote Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information. To apply: https://weworkremotely.com/remote-jobs/flexport-customs-associate