DescriptionPosition SummaryFacilitates Agile delivery for assigned development and QA teams. Leads Scrum ceremonies, removes impediments, coordinates with Release Management, and ensures teams deliver value consistently through each sprint.Key Responsibilities Lead Scrum ceremonies (sprint planning, daily standup, sprint review, retrospective) for assigned teams Coordinate with Release Manager on release scoping and deployment readiness Track and report on sprint metrics, velocity, and team health Remove impediments and facilitate cross-team dependencies Coach team members on Agile principles and self-organization Manage JIRA backlog and sprint boards Coordinate with government testers on acceptance testing and feedbackCompensationThe salary range for this position is $95,000 – $135,000 annually, with a target midpoint of $115,000. Actual compensation will be determined based on experience, qualifications, certifications, and geographic location. Avum offers a comprehensive benefits package including medical (Cigna), dental and vision (Principal), 401(k), PTO, education reimbursement, and certification reimbursement.Work Environment & Requirements Hybrid/remote work environment with potential on-site requirements based on contract needs U.S. citizenship required Security clearance: Active Secret clearance required or ability to obtain Must comply with all ITAR/EAR export control regulations Background check required (Checkr)Equal Employment OpportunityAvum, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class under federal, state, or local law. Avum is committed to compliance with Section 503 of the Rehabilitation Act and VEVRAA, and maintains an active Affirmative Action Plan.RequirementsRequired Qualifications Bachelor's degree in relevant field 3+ years of experience as a Scrum Master CSM or PSM certification Active Secret clearance U.S. citizenship required Proficiency with JIRA and ConfluencePreferred Qualifications SAFe Scrum Master or PMI-ACP Technical background in software development Experience in government/DoD Agile environments Experience coordinating distributed teams

Posted 3:03:06 PM. Join our 100% remote team and enjoy the freedom and flexibility to work from anywhere! With 64 days…See this and similar jobs on LinkedIn.

Primary Purpose/ScopeBluefield University seeks a detail-oriented and collaborative Part-Time Instructional Designer to support the ongoing development and redevelopment of online courses. Reporting directly to the Director of Instructional Design, this position works closely with Subject Matter Experts (SMEs) to build high-quality, engaging learning experiences within the Canvas LMS. The successful candidate will ensure that all course components align with the university’s pedagogical standards, accessibility requirements, and Christ-centered mission.Essential Duties, Responsibilities, And FunctionsCourse Development & RedevelopmentCollaborate with Subject Matter Experts (SMEs) to translate academic content into effective online learning modules. Build, update, and refine course shells in Canvas, ensuring consistent use of university templates and navigation standards. Assist in the migration of legacy course content into updated formats that meet current university procedures. Integrate multimedia elements, including video, interactive graphics, and digital assessments, to enhance student engagement. Standards & ComplianceEnsure all developed courses adhere to established university instructional design standards and quality rubrics. Verify that all course materials meet ADA Section 508 and WCAG accessibility requirements. Maintain institutional branding and aesthetic consistency across all assigned course projects. Collaboration & CommunicationParticipate in regular project check-ins with the Director of Instructional Design to report on development milestones. Provide technical guidance to SMEs on the capabilities and best practices of the Canvas LMS. Support the quality assurance (QA) process by identifying and correcting broken links, formatting errors, or navigation hurdles before course launch. RequiredQUALIFICATIONS & EXPERIENCEBachelor’s degree in Instructional Design, Education, or a related field. Minimum of 2 years of experience developing online courses, specifically within the Canvas LMS. Strong understanding of instructional design principles and adult learning theory. Proficiency with digital media tools (e.g., Canva, Camtasia, or Articulate) and Microsoft Office 365. PreferredMaster’s degree in a related field. Experience working in a higher education environment, particularly within a faith-based institution. Familiarity with Quality Matters (QM) or similar online course quality rubrics. Ergonomic RequirementsPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. This is a sedentary role requiring extensive use of a computer, dual monitors, and peripheral devices.Working Conditions and EnvironmentThis position is a part-time, remote-eligible role for Bluefield University Online. The employee must provide a professional home office environment with reliable high-speed internet. Hours are flexible but must align with scheduled meetings with the Director of Instructional Design and faculty SMEs.QUALIFICATION STANDARDSA Christian commitment and lifestyle that acknowledges a personal relationship with Jesus Christ and a personal commitment to the Christian purpose and mission of Bluefield University. Professional appearance and presentation in the virtual working environment. PERFORMANCE STANDARDSThis position is subject to at least an annual evaluation based upon the job duties, responsibilities, and functions as set forth above, with particular emphasis on the timely and accurate completion of course development projects.APPROVALSThe job duties, responsibilities, functions, and requirements delineated above should not be interpreted as an all-inclusive list. Additional duties, responsibilities, functions, and requirements may be assigned as deemed appropriate. The University reserves the right to change or reassign job duties, responsibilities, and functions, or combine positions at any time. The University maintains its status as an at-will employer.APPLICATION INSTRUCTIONSTo apply for this position, please visit https://www.bluefield.edu/employment/ to complete the electronic staff employment application and upload the following:Letter of interest Resume or Curriculum Vitae Names and full contact information for at least three professional references Statement of Christian Faith Hard copy application materials may be sent to the Human Resources Department at Bluefield University, 3000 College Avenue, Bluefield, VA 24605.Bluefield University is a Christ-centered learning community developing servant leaders to transform the world. We are looking to hire employees who will embrace this mission.

RequisitosExperiencia mínima de 3 meses en Call Center.Dominio de Computación y Microsoft office (nivel usuario).Manejo de clientes críticos.Correcta comunicación oral y escrita.Contar con equipo para realizar TRABAJO REMOTODisponibilidad para laborar de L - D (descansos rotativos)FuncionesBrindar un trato cordial a todos los clientes.Atender de manera eficaz y eficiente las llamadas telefónicas.Dar solución efectiva a los problemas, dudas y requerimientos de los clientes.Brindar asesoría a los clientes en caso de consultas telefónicas y/o virtuales con amabilidad y rapidez.Otras funciones inherentes al cargo o que le asigne el jefe inmediato.BeneficiosIngreso a planilla con los beneficios de leySalario acorde al mercado: S/565Bono por teletrabajoAgradable ambiente laboral

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)Location: Home-based with regular visits to Virgin Atlantic’s Headquarters in Crawley and AFKL’s Headquarters near LHR, plus travel within the UK, Europe, and the USA as required.Reports to the Sales Manager, UK & Ireland – Delta Air Lines.The Global Sales Account Executive will jointly manage a defined portfolio of UK accounts in collaboration with Virgin Atlantic, Delta’s Joint Venture (JV) partner. The role is responsible for managing accounts across revenue, relationships, and solutions to deliver against defined objectives. They will work cross-divisionally to identify and act on local opportunities, driving high-yield revenue and market share growth across the UK Point of Sale through strategic engagement, partner enablement, and brand representation.Success requires effective account management to build customer trust and a clear understanding of customer business objectives, enabling tailored communication of products and services. Metrics of success include revenue, share, premium revenue, and customer engagement.Primary Duties Will IncludeIn co-operation with our JV partner, Virgin Atlantic, the GSAE will drive actions to increase high-yield revenue and share within a defined UK portfolio, delivering against agreed commercial and revenue targets.The GSAE will maintain strong business relationships and develop mutually beneficial objectives aligned to shared goals. They will support optimization of performance drivers for DL routes and JV cooperation, using performance data and commercial insight to identify sales opportunities, monitor results, and improve outcomes.They will also leverage industry and competitive insights to strengthen relationships and support portfolio growth.The GSAE will facilitate training for partner sales teams and portfolio accounts, building capability and confidence in selling DL products and policies. They will communicate relevant updates to keep DL top of mind, participate in VS sales meetings, and collaborate with DL HQ to support delivery of regional solutions.The GSAE will support contract preparation, negotiation, implementation, and ongoing management across their portfolio, aligned with JV agreements and channel strategies to ensure effective execution.The GSAE will use CRM tools to maintain accurate customer data, track activity, and support effective and disciplined account management.They will represent the Delta brand at key customer and industry events and take on specialist projects as business needs arise, supporting broader commercial priorities.What You Need To Succeed (Minimum Qualifications)Permanent authorization to live and work in the United Kingdom without sponsorship at the time of application.Minimum of three years of industry sales and commercial experience.Fluency in written and spoken English.Strong interpersonal skills, business decision-making ability, and results orientation.Excellent written and verbal communication skills, along with proficiency in data analysis, negotiation, time management, organization, planning, and presentation delivery.Skilled in sales performance drivers, able to identify top market opportunities, and execute plans to achieve improved business results.Ability to work independently as well as collaboratively in a team environment.Ability to travel extensively within the region, Europe and the U.S.Ability to adapt to constant change.Proficiency in Microsoft Office (Word, PowerPoint, Excel); familiarity with Salesforce is a plus.Comfortable working with all levels across internal and JV organizations.Valid full UK driving license required.Consistently prioritizes safety and security of self, others, and personal data.Embraces diverse people, thinking, and styles. What Will Give You a Competitive Edge (Preferred Qualifications)N/A

Posted 11:03:35 AM. Job Title: Data ScientistJob Type: ContractorLocation: RemoteJob SummaryIn this role, you'll apply…See this and similar jobs on LinkedIn.

ABOUT USStio® is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog, B2B and its Mountain Studio® retail locations.We live and love mountain life, and as such see ourselves as caretakers of the resources that provide it. We are proud partners of Protect Our Winters and the Conservation Alliance among many other organizations. We have a strong preferred materials platform, use Bluesign® approved textiles wherever possible, audit our supply chains for best practices, and operate our workplaces responsibly.We think that outside is the best side and that you can’t improve on nature. It’s good for mind, body and soul, and it’s our responsibility to help enable access for all people, regardless of race, gender, beliefs, background or ability. We strive for inclusion at Stio and in our local and national communities.YOUR ROLEThe Data Analyst is a key early member of Stio’s Data & Analytics team, working alongside the Director of Data & Analytics to expand how the business uses data to make decisions. This is a full-stack, horizontal role: the work spans data infrastructure (ingestion, modeling, transformation) through analysis, BI development, and direct stakeholder partnership across Finance, Merchandising, Marketing, Operations, Inventory Planning, and B2B. You’ll work where the highest-leverage problems are and grow the breadth and depth of the analytics function in the process.You’ll work in a stack built around Snowflake, Fivetran, dbt, Power BI, GitHub, and increasingly Python in addition to SQL and R. AI-assisted development is the default form factor for the team. Most of the code we ship is written collaboratively with AI agents in tools like Claude Code, then reviewed, tested, and iterated. The expectation is not that you arrive an expert in AI tooling. The expectation is that you bring strong fundamentals — the kind of data and modeling intuition that lets you catch silently wrong AI output that runs cleanly and passes tests — and that you’re genuinely curious about how this part of the craft is evolving. As an early team member, you’ll help shape how we work in this environment, not just execute someone else’s playbook.We’re looking for an analyst who connects what they see in the data to the bigger picture and who has a strong bias for tying analysis to action. The right person doesn’t hesitate to sweep the floor (fix a broken Excel link), isn’t afraid to question the status quo (does this metric actually measure what it claims to?), and would rather quickly solve a pressing business problem with simple analysis than build a sophisticated model that collects dust. A foundation of technical skills is essential. Even more important is an eagerness to learn new things, sound judgment under ambiguity, and a desire to drive positive progress at Stio.This is a remote role that is part of the Finance department and reports to the Director of Data & Analytics.YOUR RESPONSIBILITIESPartner directly with stakeholders across the business (Product Development, Marketing, DTC, B2B, Finance, Operations, Inventory Planning) to translate ambiguous questions into well-defined analyses, dashboards, and data products. You’ll own these end-to-end: scoping, building, validating, and communicating findings.Build and maintain dbt models that turn raw source-system data into trustworthy, well-documented datasets. Write the tests and documentation that let both humans and AI agents downstream rely on the work.Develop and maintain the semantic context, dashboards, and reports that the rest of the business uses to operate day-to-day.Own metric definitions and business semantics. Drive alignment when stakeholders disagree on what a definition or number means.Review and harden AI-generated SQL, dbt models, and Python code with the judgment to catch issues that pass tests but are semantically wrong. The majority of your output will be code you’ve collaborated on with AI agents, and you’ll bring the data intuition that makes that work trustworthy.Investigate ambiguous data questions where the answer isn’t in the schema: talk to source-system owners, investigate edge cases, reconcile conflicting definitions, and improve our model of the business.Help build and maintain Stio’s data infrastructure — currently Snowflake, Fivetran, dbt, GitHub, Power BI, R, and Python — and contribute to decisions about where the stack should evolve.Improve data governance for both the Data & Analytics team and the business at large by creating documentation that’s actually useful and that AI agents can consume as context for future work.Continuously develop your skills as the practice of data analytics evolves. This is a real part of the job, not something done on the side.YOUR SKILLS AND EXPERIENCE3+ years of professional experience as a data analyst, analytics engineer, or similar roleAdvanced SQL: CTEs, window functions, comfortable wrangling messy real-world data, can read and reason about query plans well enough to know when something is offHands-on experience with dbt, including writing models, tests, and documentation. You don’t need to have built a dbt project from scratch, but you should be comfortable contributing to one and know what good looks likeExperience with cloud data warehouses (Snowflake, BigQuery, Databricks, Redshift, Microsoft Fabric, or similar)Version control with Git/GitHub as part of your normal workflowExperience as a developer with at least one BI tool (Power BI, Tableau, Looker, Omni, or similar)A real point of view on AI-assisted development for analytics work — what it’s actually good at, where it falls down, what you do to make the output trustworthyHistory of building collaborative, trusting relationships with non-technical stakeholdersComfort presenting findings to leadership verbally, in writing, and visuallyPREFERRED ADDITIONAL SKILLS AND EXPERIENCEThough not required, we would consider the following as an added plus:Working knowledge of Python and/or R for analysisExperience with the components of our data stack (Snowflake, Fivetran, dbt, GitHub, Power BI, Python, R, Claude Code, Codex)Experience with some of the systems we use: NetSuite, Shopify, Google Analytics, Segment, KlaviyoProfessional experience at a DTC or omni-channel retail, apparel, footwear, or outdoor companyExperience working in a small or solo data team where you owned the work end-to-endTHE FINE PRINTMust be able to work in a stationary position 50% - 75% of the work day Medical, Dental Vision plansCompany Paid Long Term DisabilityEmployee Assistance Programs401k with MatchGenerous paid time off policiesGear test, perks and moreWe provide competitive compensation packages, inclusive of base pay, incentives and benefits. The base salary range for this role is $85,000-$100,000. It would not be typical for someone to be hired at the top end of the range for the role, as actual pay will be determined based on several factors including experience, skills, and qualifications.This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.

The Customer Service Associate Representative provides support to participants, clients, and providers by answering inquiries related to group health benefits and claims payments. The role also includes researching claims, documenting interactions, and assisting team members as needed.Essential Job FunctionsAnswer telephone calls from plan participants, group contacts, and providers regarding benefits and claims.Provide clear, accurate, and timely responses to information requests.Document all calls in Chronolog by summarizing key points of each conversation.Return messages from designated voicemail boxes.Read, interpret, and apply plan documents, new amendments, and updates for multiple clients.Meet with clients as needed to assist with questions about their health benefit plans.Support team members and cross‑functional partners as requested.Log faxed claims and enter fax information into Chronolog.Return misdirected claims to the appropriate provider.Assist members with navigating the website.Meet or exceed company standards for quality and production.Maintain punctual and reliable attendance.Support claim information research and identification.Assist with provider record maintenance tasks.Index claims and correspondence batches.Complete responsibilities assigned for specific client groups.Aid in employee training and cross‑training.Research and prepare refund documentation.Quality Assurance MeasurementsConsistently meet or exceed company standards for production, quality, and audit performance.Minimum EducationHigh school diploma or GED required.Minimum ExperienceBasic computer and customer service experience.Excellent verbal and written communication skills.Proficiency with PC tools including Windows, Word, and Adobe Acrobat; ability to learn new software.Minimum typing speed of 45 wpm.Strong listening skills and attention to detail.Basic mathematical competency.High interpersonal skills and the ability to work collaboratively.Ability to organize and recall large amounts of detailed information.Capability to read, analyze, and interpret benefit plans, insurance documents, and regulations.Professional attitude with the ability to project a positive image in all work environments.Commitment to privacy and confidentiality standards.Flexibility to work under pressure and meet deadlines.Strong problem‑solving abilities with professionalism and patience.About Allegiance By Cigna HealthcareSince 1981, Allegiance by Cigna Healthcare has specialized in administering medical benefits, including claims processing, customer service, utilization management, and case management. With a high‑touch approach to member and client service, Allegiance supports some of the nation’s most innovative health benefit strategies.If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an hourly rate of 17.75 - 19 USD / hourly, depending on relevant factors, including experience and geographic location.This role is also anticipated to be eligible to participate in an annual bonus plan.At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.About Cigna HealthcareCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

We are seeking a proactive, customer-oriented Customer Service Representative Administrator to join our growing team. As the first point of contact for our customers, you will play a key role in delivering exceptional service, resolving inquiries, and ensuring a seamless customer experience across multiple communication channels.This position is ideal for someone who enjoys helping others, communicating effectively, and finding solutions to customer needs in a fast-paced, remote environment.Key ResponsibilitiesCustomer Support & CommunicationRespond promptly and professionally to customer inquiries via phone, email, and live chat.Provide accurate information regarding products, services, billing, and company policies.Assist customers with account updates, order tracking, troubleshooting, and general support requests.Deliver a positive, empathetic, and customer-focused experience with every interaction.Issue ResolutionIdentify customer concerns and resolve issues efficiently and effectively.Escalate complex matters to the appropriate departments when required.Maintain accurate records of customer interactions, inquiries, and resolutions.Follow up with customers to ensure complete resolution and overall satisfaction.Customer ExperienceBuild and maintain strong customer relationships through professional and courteous communication.Contribute to customer retention by consistently providing high-quality support.Gather customer feedback and share insights to support continuous improvement initiatives.Collaborate with team members to foster a positive and supportive work environment.Administrative & System SupportUtilize CRM systems and customer support platforms to manage customer interactions.Keep customer records and documentation organized and up to date.Assist with maintaining internal knowledge bases and support resources.Adhere to company policies, procedures, and service standards.RequiredQualifications & Skills1–2 years of experience in customer service, customer support, administration, or a related role.Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.Professional, reliable, and customer-focused approach.Strong organizational skills and attention to detail.Ability to work independently and remain productive in a remote setting.Basic computer proficiency, including Microsoft Office or equivalent software.High school diploma or equivalent.PreferredExperience using CRM systems and customer support software.Additional education, certifications, or relevant training.What We OfferFully remote work environment with flexible working arrangements.Competitive compensation based on experience and qualifications.Opportunities for professional development and career advancement.A supportive, collaborative, and inclusive team culture.Strong commitment to work-life balance.Long-term growth opportunities within a growing organization.Diversity & InclusionWe are committed to creating an inclusive workplace where all employees feel respected, valued, and empowered to succeed. We welcome applications from individuals of all backgrounds, experiences, and perspectives.

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