Headquarters: South Civil Lines, Jabalpur Madhya Pradesh, Jabalpur, 482001 India
URL: http://techcream.in
Hiring: Appointment Setter (US Accent | US Timezone | Part-Time) We’re looking for a reliable and confident Appointment Setter who can communicate naturally with a US audience and consistently show up on time.What you’ll do:Make outbound calls and follow-upsBook qualified appointments for our sales teamMaintain clear, accurate records of conversationsCommunicate professionally with prospects in a friendly, natural American accentWhat we expect:Strong spoken English with a neutral or American-style accentAvailability to work US business hoursPunctuality and strong work disciplineComfort with CRM tools and structured workflowsA positive attitude and ability to build rapport quicklyWho this role is perfect for:Someone who enjoys conversations, understands how to guide a lead into a booked call, and values consistency and accountability.If you’re interested (or know someone who would be a great fit), drop a message or share your details below. Let’s talk!Fill out this form with the audio sample - forms.gle/5aHQsWG2JZZVszQt8
To apply: https://weworkremotely.com/remote-jobs/gohighlevel-crm-sales-appointment-setter-remote
RSA Career: Senior CRM Developer, Salesforce and HubSpot
Company: Location: Remote Published: 2026-09-03
Headquarters: Cairo, Egypt
URL: http://rsa.com
Principal Responsibilities:Develop and maintain custom Salesforce solutions using Apex, Lightning Web Components, and FlowsConfigure, customize, and support Salesforce Sales Cloud, CPQ, Experience Cloud, and other platform capabilities.Support the administration, configuration, and ongoing enhancement of HubSpot, including integrations, workflows, forms, and marketing automation.Work with business and technical teams to understand requirements and implement effective solutions within the Salesforce platformParticipate in code reviews and contribute to the enforcement of Salesforce development best practicesSupport ongoing Salesforce administration tasks including configuration, user management, data quality, and reportingTroubleshoot production issues, identify root causes, and implement sustainable solutions across the CRM ecosystem.Collaborate effectively with other developers, administrators, and business stakeholders in an Agile environmentContribute to CRM modernization initiatives by leveraging automation, AI capabilities, and emerging Salesforce and HubSpot features.Create and maintain technical documentation, solution designs, and support documentation.Stay current with Salesforce and HubSpot platform releases, new capabilities, and industry best practices.Skills:Experience developing and supporting Salesforce Experience Cloud, Service Cloud, Sales Cloud, or other Salesforce Cloud applications, including setup, theming, and user access controlsExperience integrating Salesforce with enterprise applications using REST APIs, SOAP APIs, middleware, or integration platforms.Working knowledge of HubSpot administration, APIs, workflows, or marketing automation, or the ability to quickly learn and support HubSpot.Solid understanding of Salesforce administrative features such as profiles, roles, flows, validation rules, and page layoutsStrong analytical and problem-solving skills with attention to detailExcellent communication and interpersonal skills; able to collaborate across functionsExperience working in an Agile or Scrum environmentSelf-motivated with the ability to manage multiple priorities in a remote work settingEducation & Experience:Bachelor’s degree in Computer Science, Information Systems, or equivalent experience5+ years of hands-on Salesforce development experience with strong proficiency in Apex and Lightning Web ComponentsRSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.If you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at rsa.global.talent.acquisition@rsa.com. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.
To apply: https://weworkremotely.com/remote-jobs/rsa-career-senior-crm-developer-salesforce-and-hubspot
Sparix Global.: MSD 365 Customer Relationship Management (CRM) Lead
Company: Location: Remote Published: 2026-09-03
Headquarters: Anguilla
URL: http://sparixglobal.com
Job Title - MSD 365 Customer Relationship Management (CRM) Lead
Experience Required - 10+ Years
Timezone - EST (Approx 6:30 PM IST to start, 8 hours a day)
Work Mode: Remote
Description of Duties
Study and understand the PTC's current, plus desired, Microsoft CE application, configurations, and technologies.
Coordinate changes and designs to the CBOS and UBOS, plus the PTC's other technologies, ensuring they meet PTC's needs and follow standards and policies.
Architect and build a roadmap for delivery.
Assign work and manage and mentor a team of CRM and full stack developers.
Ensure successful delivery for the CRM, portal, and web app as part of the UBOS project.
Advise PTC leadership on current trends in Microsoft CE applications and functionalities.
Act as a subject matter expert and represent the PTC in meetings and reports with stakeholders.
Raise concerns and potential issues to PTC leadership with sufficient detail for decision-making.
Architect, and Develop Microsoft CE customizations and configurations to meet PTC's functionality needs.
Support integrations with middleware, ERP systems, payment gateways, phone systems, etc., which are part of the UBOS ecosystem.
Act as an expert for Data Migration to Microsoft CRM.
Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the PTC. This documentation shall follow the format and / or templates as instructed by the PTC.
Develop and maintain productive working relationships with technology staff, business owners, project sponsors, vendors, and key clients.
Lead and participate in project team activities for system work efforts related to enterprise systems.
Work independently to accomplish the tasks and duties assigned.
Adhere to and follow all PTC standards, policies, and procedures.
Utilize various software and/or technology tools to perform job duties.
Perform tasks and other duties as related to this position and role and assigned by the PTC.
Minimum Experience
10 years of Microsoft CE application software systems implementation experience.
10 years of experience developing CRM applications using .Net, JavaScript, Python, React, SSIS, Reporting Services.
5 years as a Microsoft certified FastTrack solution architect for business applications.
2 years of experience leveraging Azure AI services and Machine Learning for developing Microsoft D365 CE business applications.
Delivered 2 projects as a certified FastTrack project for Business Applications.
Delivered 1 successful implementations leveraging AI technologies to enhance customer service operations, including Development and implementation of AI-driven chatbots and virtual assistants, Leveraging Copilot and Azure AI for Microsoft Dynamics CRM solution deployment.
Hands-on experience with Dynamics Contact Center solution deployment, including ability to manage and optimize communication processes, improving efficiency and customer satisfaction.
Conducted training sessions on AI tools and Dynamics Contact Center features, ensuring team members are proficient and up-to-date with the latest technologies.
Proven implementation experience in Data Migration to Microsoft CRM from other non-COTs account management systems.
Proven implementation experience in developing integrations with ERP systems and data repositories.
Implemented high-volume contact center applications, including CRM, Portal, and Mobile Apps for customer service, Natural Language Interactive Voice Response (IVR), ChatBOT functions enabled.
Strong understanding of Human Centered Design Approach for product development
Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint.
Proficient in the Microsoft ADO Testing Module.
Equivalent combination of education and/or experience may be accepted.
Required Skillset
The ideal candidate will be a certified Microsoft Power Platform or Customer Engagement Fast Track Solution Architect.
Must have at least 10 years of expertise in Microsoft CE application development as a lead developer and/or architect.
Strong proven technical experience in developing and deploying multiple cutting-edge technology solutions using D365 CE and Power Platform and leveraging AI and Machine Learning to build business applications to streamline customer experience.
Integration experience in an event driven de-coupled architecture, with SAP ERP for pricing, billing, and financial integrations, with payment gateways for real-time payment processing, including digital wallets and peer-to-peer payment methods, with social media, Natural Language IVR, ChatBOT, and contact center systems in an omnichannel environment.
Desired Skillset
Additional beneficial skills include:
Enterprise Business Solutions, specifically SAP projects.
ITIL / ITSM practices and methodologies.
Certifications / Education
Bachelor's degree in business management or information systems. Equivalent combination of education and/or experience may be accepted.
Microsoft MVP for the award category of Business Applications and the technology area of Customer Experience, and/or Power Apps, and/or Copilot Studio.
5+ years as a Microsoft-certified solution architect for business applications.
Azure AI Fundamentals certification or similar AI or Machine Learning certifications.
Microsoft Dynamics-related certifications.
Equivalent combination of education and/or experience may be accepted.
While sharing the profile of your resource, share the updated LinkedIn ID's of candidates aligned with the CV and the skill matrix table mentioned below, too
Technology / Skill Area
Candidate Experience (Years)
Self Rating (Out of 10)
1
Overall Years of Experience
2
Relevant Experience
3
Microsoft Dynamics 365 CE / Microsoft CE
/10
4
D365 CE Application Development / Architecture
/10
5
Microsoft Power Platform
/10
6
FastTrack Solution Architect – Business Applications
/10
7
.NET Development
/10
8
JavaScript
/10
9
Python
/10
10
React
/10
11
SSIS
/10
12
SSRS / Reporting Services
/10
13
Azure AI Services / Machine Learning
/10
14
Copilot / AI-driven Chatbots / Virtual Assistants
/10
15
Dynamics 365 Contact Centre
/10
16
Data Migration to Microsoft CRM
/10
17
ERP Integration / SAP ERP
/10
To apply: https://weworkremotely.com/remote-jobs/sparix-global-msd-365-customer-relationship-management-crm-lead
CXM Direct: CRM Marketing Manager
Company: Location: Remote Published: 2026-09-03
Headquarters: Armenia
URL: http://cxmdirect.com
DescriptionCRM Marketing ManagerReporting to: CMOLocation: Fully RemoteMarkets: 12About the RoleWe are looking for a CRM Marketing Manager to own CXM’s customer lifecycle marketing across 12 markets. You will use customer data, segmentation, automation, and personalised communications to improve activation, first-time deposits, retention, reactivation, and customer lifetime value.This is a hands-on role for someone who can build CRM journeys from the ground up, manage campaigns across multiple markets, and use performance data to continuously improve results.Key ObjectivesBuild and launch at least 3 automated lifecycle journeys covering welcome/activation, retention, and reactivation within the first 6 months.Improve the current 9% lead-to-FTD conversion rate through targeted CRM activation campaigns.Support reducing churn to below 10% through structured retention and reactivation programmes.Build and maintain localised CRM journeys across all 12 markets.Maintain 99%+ deliverability and ensure all CRM activity meets applicable compliance requirements.Key ResponsibilitiesLifecycle & CRM StrategyOwn customer journeys across onboarding, activation, conversion, retention, loyalty, VIP, churn prevention, and win-back.Define triggers, audiences, journey logic, exclusions, frequency caps, and exit criteria.Coordinate email and push communications to create a consistent customer experience.Campaigns & AutomationBuild, launch, and optimise automated CRM campaigns using platforms such as Mailgun, Braze, Klaviyo, or equivalent.Create targeted campaigns based on customer behaviour, lifecycle stage, market, language, and product.Manage promotional campaigns, newsletters, VIP communications, retention campaigns, and partner communications.Develop and maintain reusable email templates and content blocks.Segmentation & PersonalisationBuild and maintain customer segments, consent lists, exclusions, and communication rules.Configure personalised and dynamic content based on customer data.Work with Product, Analytics, and IT to define and validate data and event requirements.SQL knowledge is a strong advantage.LocalisationManage CRM communications across multiple languages and markets.Coordinate translation, editing, and linguistic QA.Ensure correct currencies, dates, links, variables, legal messaging, tone, and RTL requirements.Maintain master journeys and localisation matrices across all markets.Deliverability & ComplianceMonitor deliverability, bounces, spam complaints, suppression lists, and domain/IP reputation.Maintain strong email hygiene and deliverability standards.Run detailed pre-launch QA covering audiences, links, variables, tracking, content, sender details, and scheduling.Ensure campaigns comply with consent, unsubscribe, data retention, and local regulatory requirements.Analytics & OptimisationAnalyse CRM performance by market, language, segment, and customer lifecycle stage.Measure conversion, retention, churn, revenue, and incremental uplift — not just opens and clicks.Run A/B and holdout tests across offers, messaging, timing, frequency, channels, and journey structure.Maintain a clear optimisation backlog and turn insights into measurable improvements.RequirementsProven experience in CRM, lifecycle marketing, email marketing, or marketing automation.Hands-on experience building automated customer journeys.Strong understanding of segmentation, personalisation, triggers, and lifecycle strategy.Experience managing CRM across multiple markets and languages.Strong knowledge of email deliverability and campaign QA.Experience with Mailgun, Braze, Klaviyo, or similar CRM platforms.Strong analytical and data-driven mindset.Comfortable working with technical and data teams.Excellent attention to detail and ability to manage multiple campaigns simultaneously.Experience in FX, fintech, trading, igaming, or another regulated B2C environment is highly desirable.Able to work independently in a fully remote environment.Ideal Candidate BackgroundThe strongest candidates are likely to be currently working as a:CRM Manager / Lifecycle Marketing ManagerEmail Marketing ManagerMarketing Automation SpecialistRetention Marketing ManagerCRM-focused Digital Marketing ManagerExperience with high-volume B2C customer journeys, FTD/conversion funnels, retention, reactivation, and regulated markets will be particularly valuable.BenefitsWhat We OfferFully remote working with minimal meeting overhead.Ownership of CRM across 12 international markets.Genuine opportunity to build and improve the customer lifecycle function.An established business with the resources and budget to execute ambitious CRM initiatives.Freedom to test, learn, and implement new ideas.Competitive, above-market compensation.KPI-linked bonus connected directly to CRM and business performance.Recruitment ProcessStage 1: HR interview — experience, motivation, and fit.Stage 2: CMO interview — CRM expertise, strategy, and relevant experience.Stage 3: CEO interview, where required.
To apply: https://weworkremotely.com/remote-jobs/cxm-direct-crm-marketing-manager
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