Headquarters: Valencia Lead and manage the technical support team.Supervise and improve customer service processes.Resolve complex incidents and ensure optimal response times.Coordinate with development teams to resolve technical issues.Implement strategies to improve customer satisfaction and loyalty.Analyse and report on support performance, including:Average response and resolution time (SLA and TTR).Volume and classification of support tickets.Customer satisfaction (CSAT, NPS, CES).Analysis of trends and recurring issues.Team workload and operational efficiency.Experience in managing technical support teams or customer service in technological environments.Leadership, problem solving and continuous improvement skills.Ability to work with metrics support and analysis tools (Zendesk, Freshdesk, Jira, Power BI, etc.).Upper-intermediate level of English.Knowledge in software, SaaS or technological solutions for logistics, transport or ports.⁠Upper-intermediate level of French.Stable job position.Flexible working hours.Day off on your birthday.Flexible remuneration.Hybrid/remote teleworking.Life and accident insurance.Subsidised health insurance.Continuous training.Possibility of internal promotion.Professional career plan.Other social benefits (loyalty trip, etc.).  To apply: https://weworkremotely.com/remote-jobs/prodevelop-customer-support-manager

Headquarters: Remote,Tutzing,Remote UK,Büro UK,Remote Niederlande,Büro Niederlande,Metropolregion München This is a vacancy for a hybrid or on-site role at our HQ in Tutzing. We encourage applications from all qualified candidates, regardless of gender identity. As we continuously expand and improve our Data Platform, we are seeking a Senior Product Manager (m/f/x) to join our Product & Engineering department. This department is responsible for the design, development, and growth of our Data Platform, Data Network, and connected Data Products. In this role, you will work closely with the CPO and cross-functional teams to execute on the product strategy and ensure alignment across product initiatives. You will lead product development cycles, ensure successful product outcomes, and advocate for the voice of the customer. Ready to make an impact?Defining and helping to evolve the product strategy for specific product areas, collaborating closely with the CPO and cross-functional teams. Conducting market research and competitive analysis to identify opportunities and ensure the product’s positioning aligns with customer needs. Developing and maintaining the product roadmap for your assigned areas with clear goals and timelines, aligning with Engineering Leads. Collaborating with Product Marketing to support product launches and ensure product messaging resonates with the target audience. Contributing to the improvement of the product management process by ensuring tools and processes are clearly defined and effectively implemented. Utilizing data and analytics to make informed decisions, prioritizing features, and optimizing the product lifecycle. Driving product launches and collaborating on go-to-market strategies with cross-functional teams.5+ years in Product Management, with experience in managing complex, technical products.Demonstrated ability to work cross-functionally to deliver products from concept to launch, aligning teams and stakeholders.Experience in technical infrastructure software products with on-premises deployment options. Experience with data integration is a plus.Proven track record of using data and insights to drive decision-making and improve products.Knowledge of modern software development methodologies, with experience collaborating effectively with engineering teams.Strong communication skills with the ability to present to and engage with stakeholders at all levels.Proficiency in English is required. German language skills are a plus.Opportunity to work flexibly from home30 vacation days per yearModern offices in Germany, the Netherlands, and the UKLocation-specific benefits packages (your recruiter will be happy to provide more details during your first chat)Company-sponsored business travelFor this role, we are open to working with specialists based in Germany, the Netherlands, or the UK. Whether you prefer working on-site at our offices in Tutzing, Rotterdam, or Leeds, or remotely from a location within one of these countries, we’re happy to accommodate your preferred working style.If you’re excited about this role but don’t meet every qualification, we encourage you to apply! Lobster is an equal opportunity employer. We are committed to fostering a diverse and inclusive environment where empathy and respect guide our interactions. To apply: https://weworkremotely.com/remote-jobs/lobster-senior-product-manager

Toast creates technology to help restaurants and local businesses succeed in a digital world, and is seeking a Manager, SMB Customer Success Account Strategy Team to lead a team of Customer Success Managers in real-time customer engagement and account growth.

Virtual Sales Agent Task Buddie is growing quickly, and we’re looking for driven Sales Agents to join our team.

We are looking for an outstanding talent in Paid Search and App Marketing to build and optimize our Search accounts globally.

Райффайзен Банк — найбільший український банк з іноземним капіталом.

We’re hiring a high-performing Account Executive (AE) for an exciting remote digital marketing sales job.

Company OverviewAt Motorola Solutions, we believe that everything starts with our people.

The Opportunity: Join TopDog Law and Build Something MeaningfulThis role is an opportunity to:• Join a rapidly growing national firm at a formative stage • Make a visible, measurable impact on a rapidly growing business • Grow your skills, responsibility, and influence as the firm scales • Work alongside high-caliber, mission-driven teammates who care deeply about doing great work We are looking for people who don’t just want a job, they want purpose and impact.

About the teamFollow Up Boss (FUB), part of Zillow Group, is a leading CRM for high-performing real estate teams, serving more than 100,000 agents.