Headquarters: United Kingdom URL: https://www.zapiet.com/ The Role We're seeking two exceptional Merchant Support Specialist's to join our global team. This role is critical in ensuring our merchants succeed by providing world-class support and insights that drive our product development. Who We're Looking For Required Qualities A patient, empathetic professional with a great sense of humour Exceptional written and verbal communication skills in English Tech-savvy and proficient with SaaS applications Proven Shopify experience Familiarity with Microsoft Teams and O365 suite applications  Flexibility to work across Americas timezone, including weekend availability Strong independent working style with high self-motivation\ Flexibility to work across European and APAC time zones, including weekend availability Bonus Qualifications Fluency in a second (or third) language Additional e-commerce platform experience Key Responsibilities Provide comprehensive customer support across multiple channels:  Email Live chat Social media Telephone support Conduct personalized onboarding and setup sessions via video calls Develop and maintain help documentation and tutorials Analyse and track feature requests and support trends Contribute to continuous improvement of our support processes Why Join Zapiet? Work with a self-funded, profitable company that prioritizes customer success Collaborate with an international team spanning 17 countries Make a meaningful impact on company growth Enjoy a dynamic, meeting-light work environment Opportunity for significant personal and professional development Our Global Footprint Supporting over 10,000 merchants worldwide Team members in 17 countries 24/7 coverage across global time zones Cutting-edge e-commerce solutions How to Apply If you're passionate about supporting merchants and ready to make a difference in e-commerce, we want to hear from you! Zapiet is an equal opportunity employer committed to creating an inclusive environment for all team members. To apply: https://weworkremotely.com/remote-jobs/zapiet-merchant-support-specialist-2

Headquarters: Cheyenne, WY URL: https://remotetalentcloud.com/ ========== IMPORTANT! Please use this link to apply:➡️ https://remotetalentcloud.com/apply/ ========== Description: As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include: Responding to customer inquiries via phone, email, and/or chat Providing fast, friendly, and professional assistance Troubleshooting product and service issues to find optimal solutions Maintaining detailed and accurate records of customer interactions Staying up to date on client products, services, and policies to provide accurate information Collaborating with teammates and sharing feedback to continuously improve the customer experience Requirements: We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have: This is a fully remote position, but you must be located within the United States Fluent in speaking, writing, and reading the English language A reliable Internet connection and computer A positive, professional attitude and a passion for helping others The ability to work independently in a distraction-free home office Previous customer support experience is a plus, but not required Why Apply: Fully remote: work from anywhere within the United States Full-time and part-time available Competitive hourly pay from $20/hr How to Apply: Please use this link to apply: https://remotetalentcloud.com/apply/ To apply: https://weworkremotely.com/remote-jobs/remote-talent-cloud-remote-customer-support-20-hr-united-states-5

Posted 3:29:10 AM. Junior Creative Strategist & UGC CoordinatorSalary: £37,500 - £45,000 Location: Remote (UK-based)…See this and similar jobs on LinkedIn.

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Note: This is for active pooling purposes only. Submitting your application does not guarantee employment. Your details will be kept on file and considered for future opportunities as they become available.We are seeking a detail-oriented and process-driven Operations Analyst (Australian SMSF) to join our team. In this remote role, you will be responsible for supporting the day-to-day administration and operational processing of Self-Managed Super Funds (SMSFs) for Australian clients. You will assist with fund maintenance, transaction processing, reconciliations, compliance support, and audit preparation while ensuring accuracy and adherence to Australian regulatory requirements. Experience working with Australian SMSFs and platforms such as BGL Simple Fund 360 or Class Super is highly preferred.Position: Operations Analyst (Australian SMSF)Salary: PHP 60,000 - PHP 80,000/month (flexible for more experienced candidates)Working Hours & Conditions: Mondays to Fridays, AU Business Hours; full-time (remote)Holidays: TBDResponsibilities:2+ years experience in SMSF Operations, SMSF Administration, Superannuation Administration, Fund Administration, or Financial Services Operations. Experience processing high-volume transactions and routine operational tasks. Experience using BGL Simple Fund 360, Class Super, SuperMate, or similar platforms. Strong attention to detail and process adherence. Comfortable working within structured workflows and SOP-driven environments. Experience supporting Australian financial services, accounting, or SMSF firms is highly preferred. Strong data entry, reconciliation, and records management skills. Excellent organizational and time management skills.Qualifications:Experience: 2+ years of experience in SMSF administration, superannuation operations, fund administration, or related Australian financial services roles.Experience supporting Australian SMSF clients is highly preferred.Familiarity with Australian superannuation and SMSF processes.Experience using BGL Simple Fund 360, Class Super, SuperMate, or similar SMSF platforms.Strong understanding of reconciliations, transaction processing, and financial record maintenance.Proficient in Microsoft Excel and other business applications.Attention to Detail: High level of accuracy and attention to detail.Organization: Ability to manage multiple tasks and meet deadlines in a fast-paced environment.Communication: Strong verbal and written English communication skills.Confidentiality: Ability to handle sensitive financial information with discretion.Problem Solving: Strong analytical and troubleshooting skills.Experience working remotely with Australian accounting, SMSF, or financial services firms is advantageous.Benefits Competitive salary based on experience and skill set 100% remote role — work from home anywhere in the Philippines Paid local holidays aligned with the Australian business calendar Opportunities for training and professional growth Work directly with a supportive Australian team — no agency middleman Long-term engagement with a stable and growing business

Headquarters: Barcelona, Spain URL: https://kodify.io Who are we, and why are we hiring? We're based on over 15 years of success, producing world-class video content and building, developing, and managing a number of high-traffic websites. Our award-winning content and websites are created exclusively by us and directly for the use of millions of users worldwide. At Kodify, we're not just pushing boundaries in online entertainment—we're rewriting the script! Our goal is to empower our people with everything they need to pioneer innovation in our industry. Our culture is our secret sauce, and we're committed to preserving and enhancing it every step of the way. Join our crew, where the Kodify team is not just an asset—it's our crown jewel. We prioritize their growth and well-being above all else, ensuring they're set up for success and always inspired to deliver their best work.   Your Role We are looking for a Software Developer in Test to join our fully remote QA team (EU-based candidates only). You will contribute to the design, development, and maintenance of automated testing solutions that help ensure the quality, reliability, and scalability of our platforms. You’ll work closely with developers, DevOps engineers, and fellow QA engineers to embed automation into our delivery pipelines and continuously improve how we test. This role suits someone who enjoys building solid, maintainable automation and contributing positively to a mature QA practice. Our environment values planning and quality, while also recognising that priorities can occasionally shift as products evolve. We’re looking for someone who can adapt thoughtfully, stay constructive, and keep quality moving forward.   Your Responsibilities Design, develop, maintain, and improve automated test suites for UI and API testing Collaborate with developers and QA team members to ensure meaningful, risk-based test coverage Integrate and maintain automation within CI/CD pipelines Analyse test results, identify trends and risks, and provide actionable feedback to engineering teams Contribute to automation strategy, tooling decisions, and continuous improvement initiatives Ensure automation is scalable, maintainable, and efficient, identifying opportunities for optimisation Balance long-term automation goals with short-term quality needs when required Communicate clearly and constructively during code reviews and technical discussions Participate actively in Agile ceremonies (planning, stand-ups, retrospectives) Stay up to date with modern testing techniques, tools, and engineering best practices   Requirements 4+ years of experience in QA automation/SDET or a similar role Strong programming experience with JavaScript / TypeScript Hands-on experience with modern automation frameworks such as Playwright, Cypress, TestCafe, WebdriverIO, Jest, Mocha, or similar Solid understanding of API testing (REST, GraphQL) Experience integrating automation into CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI, etc.) Working knowledge of microservices architectures and how they impact testing strategies Working knowledge of cloud-based and containerised environments (e.g. AWS, Docker, Kubernetes), sufficient to test, debug, and collaborate effectively with engineering teams Working knowledge of edge or traffic-layer platforms such as Cloudflare, including how caching, routing, security rules, or rate limiting can impact testing and automation Strong understanding of Git-based workflows Excellent analytical, debugging, and problem-solving skills Ability to work effectively in a remote, distributed team Clear communication skills and a collaborative mindset A strong sense of ownership and responsibility for quality   Where and when: From wherever you want, the position is fully remote in the EU. We’re very flexible about when you get your work done, but we do have some core hours where we like to overlap in order to promote collaboration and low-latency communication between team members (10:00 to 15:00 CET). Our daily virtual stand-ups are important for us but other than that, you’re free to manage your own time.   Bonus Points Experience using AI or LLM-based tools (e.g. ChatGPT, Copilot, Claude) to enhance QA or automation workflows — such as test creation, analysis, refactoring, or productivity improvements Familiarity with performance testing tools (e.g. Lighthouse, k6, JMeter) Basic knowledge or interest in security testing concepts and common web vulnerabilities Experience working with high-traffic or large-scale systems Prior experience working in fully remote teams You You take a pragmatic, solutions-oriented approach to quality and automation You stay calm and constructive when priorities evolve or challenges arise You’re comfortable giving and receiving feedback and focus on improving outcomes, not scoring points You believe QA exists to enable teams to ship better software, not to gate or block delivery You’re curious, adaptable, and motivated to continuously improve both technically and professionally You value collaboration, shared ownership, and clear communication Optional bonus If you’ve read this far, feel free to include the word “octopus” somewhere in your application.   What we offer: Fully remote position or, if preferred, working in our awesome Barcelona office! Agile environment Top-notch tech stack! Upskill Fridays! Developers take time on Fridays to improve your skills, learn and research new trends that will allow us to level up our stack and processes Flexible working hours + core hours! 10% on top of your salary for learning and development - of your choice! Latest MacBook Pro! Company Amazon book account! Kodify off-sites, on-sites, events, and team activities! Amazing international team! 1 day off on your birthday Generous vacation and personal days 1 month paid sabbatical after 3 years Extended parental leave Health & Wellness budget Mobile phone reimbursement   To apply: https://weworkremotely.com/remote-jobs/kodify-media-group-software-development-engineer-in-test-sdet-1

Job DescriptionWe are looking for a detail-oriented and proactive Operations Executive to join our team. The candidate will be responsible for monitoring transactions, handling client queries, coordinating with internal teams, and ensuring smooth transaction processing and client support.Key Responsibilities• Monitor, verify, and approve transactions as per company process and compliance requirements• Handle client queries related to transaction status, delays, failed payments, and beneficiary fund receipt issues• Coordinate with internal teams and banking partners for transaction investigations and resolutions• Respond to clients professionally through email and other communication channels• Send regular transaction status updates and follow-up emails to clients• Maintain and update Excel/MIS sheets for all client queries, complaints, transactions issues, and resolutions• Ensure all client issues are tracked, resolved, and properly documented• Escalate critical or unresolved cases to the respective teams promptly• Maintain accuracy, confidentiality, and operational efficiency in daily activitiesRequirements• Bachelor’s degree in B.Com, BBA, BBM, BA, MBA, or any banking/finance-related field• Freshers are welcome to apply• Good verbal and written communication skills in English• Basic knowledge of banking, remittance, payment operations, or financial services preferred• intermediary or Proficiency in MS Excel and basic computer applications• Strong attention to detail and problem-solving skills• Ability to manage multiple tasks and work in a fast-paced environmentPreferred Skills• Experience in customer support, banking operations, or payment processing is an added advantage• Understanding of transaction monitoring and compliance processes preferred• Good coordination and follow-up skills

Job Title: Learning Pathways and Competency Frameworks ConsultantLocation: Chicago, IL (Remote with…See this and similar jobs on LinkedIn.

Company DescriptionWNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impactJob DescriptionThe candidate should have experience in the following areas as a BA:- Retail, corporate, and digital banking- Loans and payments- Capital markets, investments, fintech, and insuranceQualifications6+ years; BA- BFSI Domain

Posted 8:36:42 PM. Executive Assistant to the FoundersLocation: Fully Remote (East Coast Preferred)Travel: Occasional…See this and similar jobs on LinkedIn.