Headquarters: Colombia URL: http://activatetalent.com DescriptionYour work will directly impact conversion rate, site performance, new product launches, and the brand’s abilityto scale.This is a senior role for someone with deep Shopify experience, strong execution intensity, and the ability tomove quickly without sacrificing quality.KEY RESPONSIBILITIES● Build custom Shopify 2.0 sections, blocks, templates, and advanced features● Optimize site speed, Core Web Vitals, and performance architecture● Troubleshoot and resolve Liquid, JS, CSS, and theme/app conflicts● Build launch-ready landing pages and conversion-focused templates● Implement CRO tests (PDP variations, bundles, cart logic, ATC improvements)● Manage tracking integrations for GA4, Meta Pixel, TikTok Events, Klaviyo● QA and deploy stable, production-ready code● Collaborate with marketing, creative, and eCommerce teams on new featuresRequirements● 4+ years Shopify development experience● Expert in Liquid, HTML, CSS, JavaScript● Deep understanding of Shopify 2.0 architecture & dynamic content● Experience optimizing speed, performance, and mobile UX● Ability to independently identify and solve complex technical issues● Fast executor with strong attention to detailNICE TO HAVE● Shopify Functions experience● Hydrogen / React / Next.js familiarity● Experience running CRO tests or experiments● Experience at a high-volume DTC brand● API integration experience (REST or GraphQL)SOFT SKILLS● Ownership-first mindset (“I will figure it out”)● Strong communicator● Thrives in fast-moving, launch-heavy environments● Organized, consistent, high personal standards● Calm under pressure and adaptable To apply: https://weworkremotely.com/remote-jobs/activate-talent-senior-shopify-web-developer

Headquarters: Sofia, Sofia · Information Technology URL: http://icrecruiting.eu Our client is looking for Front End Web Developer to join our marketing web team. You will be working with an international group of other developers to enhance user-facing components, create new experiences utilizing various APIs, build on our Angular-based onboarding platform, and help advance our code base into the future. The firm hosts a variety of websites that serve a global audience. Responsibilities: Develop and enhance front-end features for our Angular-based onboarding platform, working with backend developers and business analysts to achieve objectives. Create new experiences on our marketing websites with Vue JS, Typescript, and SASS. Help update legacy code and features to utilize the latest ES6/7 and Typescript standard Write documentation and help the team adopt new features you create. Deploy changes from development to production servers. Identify and report bugs or feature enhancements in JIRA. Help review code of other developers. How To Apply: With your application, make sure to include the following: - Links to your resume, portfolio or Linkedin profile. - Submit any Git repository links - Provide 3 examples of work including an explanation of your contribution on each project. Requirements Technical Requirements: Real-world working experience in JavaScript development Strong familiarity with Angular JS and Typescript Additional experience with Vue or React is a plus Strong understanding of CSS, and experience with SASS/SCSS Comfortable working knowledge of jQuery Experience using the terminal to execute basic shell commands An understanding of version control systems such as Git, SVN, or Perforce Experience working with REST APIs and JSON data Personal Requirements: Strong communication skills with proficiency in verbal and written English Experience working in a team of developers Self-motivated and detail-oriented Strong organizational skills Ability to work on multiple projects at the same time and complete tasks in a timely manner Ability to prioritize workloads and meet deadlines Hours: Full time, 40 hours per week, Monday - Friday. 15:00-23:00 - during training; 11:00 - 20:00 or later shifts (after training can be flexible) If you are interested, please send your CV in English.   All applications will be treated in strict confidentiality. Only short-listed candidates will be contacted for an interview. IC Recruiting Ltd. Recruitment license from National Agency of Employment No 2087/22.07.2016.   InterContinental Recruiting Please contact us with any questions: Email: sofia@icrecruiting.eu  Phone: (w) 359 2 811 1366 Recruitment license from National Agency of Employment No 2087/22.07.2016 To apply: https://weworkremotely.com/remote-jobs/intercontinental-recruiting-front-end-web-developer-wfh

Headquarters: Remote - Australia URL: http://gensler.com Your RoleYou will direct multidisciplinary design teams and specialist consultants on the industry's most influential projects. From world-class stadiums to immersive live entertainment venues, you will oversee the intersection of complex architecture and the electric energy of a live crowd.As a Senior Design Manager at Gensler, you will lead the delivery of sports and entertainment projects, working hands‑on across all project phases from concept through completion. You act as the central point of coordination between clients and multidisciplinary teams, helping shape project strategy while maintaining momentum, quality, and alignment with client objectives.Operating with a high degree of autonomy, you are responsible for overall project execution, including managing client relationships, coordinating consultants, contractors, and authorities, and ensuring successful outcomes. As the primary client contact, you drive communication, mentor junior team members, and uphold Gensler’s design excellence and standards throughout the life of each project.This position will be based in Melbourne.What You Will DoLead design and project management, ensuing alignment with client goals and firm standards.Drive the project delivery during all phases of the project ensuring milestones and deliverables are metDevelop and maintain project schedules, budgets, and work plans to guide successful deliveryLead relationships with the client, contractor, agencies, as well as engineering and specialty consultantsPrepare and review proposals, contracts, and consultant agreements to establish clear scope and expectations.Track internal project financial metrics and coordinate with the accounting team on invoicingParticipate in marketing and business development including, proposal development, and project interviewsManage mid-size to large project teams, assign and monitor completion of tasksSupport mentorship of junior staffOversee the coordination and document preparation for the project and provide quality assurance via review of project documentationYour Qualifications12+ years of project/design management experience in an architecture firmBachelor’s Degree or higher in ArchitectureExtensive experience in all phases of architectural projects, preferrably for sport stadium, training facilities, and entertainment venuesAbility to provide excellent client service and assure project profitabilityDesire to lead teams and to mentor junior staffHigh level of architecture competence and expertise in mixed-use developmentsHigh level of knowledge of state and local building codes, including accessibilitySustainable design experience, with a preference for hands-on LEED project participation and accreditationExceptional written and verbal communication skills, with the ability to distill complex design concepts into compelling narratives for client presentations, consultant coordination, and internal team alignmentProficiency in Microsoft Office (Word, Excel, Outlook, Teams, and Project), AutoCAD and/or RevitLife at GenslerAs a people-first organization, we are as committed to enjoying life as we are to delivering best-in-class design. From internal design competitions to research grants to “Well-being Week,” our offices reflect our people’s diverse interests.We encourage every person at Gensler to lead a healthy and balanced life. We offer profit sharing and twice annual bonus opportunities.As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future. To apply: https://weworkremotely.com/remote-jobs/gensler-design-manager-sports-entertainment-senior

Headquarters: BR URL: http://lyncas.net Requisitos Obrigatórios: Experiência sólida em UX/UI Design. Vivência com criação e manutenção de Design Systems. Domínio de Figma. Criação de componentes, tokens e guidelines visuais. Conhecimento em acessibilidade digital. Experiência com jornadas do usuário e wireframes. Trabalho colaborativo com times de Produto e Desenvolvimento. Requisitos Desejáveis: Experiência com métricas de UX. Testes de usabilidade. Conhecimento em HTML/CSS para handoff técnico. Experiência com produtos SaaS. Familiaridade com metodologias ágeis. Conhecimento em microinterações e motion design. Buscamos proporcionar ao nosso time um ambiente acolhedor, dinâmico e colaborativo. Para isso, temos várias iniciativas, como: Oportunidades 100% remotas 👨🏻‍💻 Vale home office 💻 Feedbacks periódicos 💬 Programa de indicações 🏅 Acolhimento psicológico 🙋🏻‍♂️ Ginástica laboral 🏋️ Academia de conhecimento 🧠 Convênio com escola de inglês 🔤 Reuniões mensais de transparência 🔃 Happy hour online 🍻 Kit de boas-vindas 🎁 To apply: https://weworkremotely.com/remote-jobs/lyncas-ux-designer-design-system-pleno

Headquarters: Brazil URL: http://ciandt.com Somos especialistas em transformação tecnológica, unindo expertise humana à IA para criar soluções tech escaláveis. Com mais de 8,000 CI&Ters ao redor do mundo, já formamos parcerias com mais de 1,000 clientes durante nossos 30 anos de história. Inteligência Artificial é nossa realidade.Importante: se você reside na Região Metropolitana de Campinas, sua presença nos escritórios da cidade será obrigatória, conforme a política de frequencia vigente. Sobre o ProgramaEstamos redesenhando a superapp de um cliente do zero: nova arquitetura de produto, nova experiência do usuário e uma nova proposta de valor integrada. Trata-se de um programa estratégico de larga escala, com múltiplas squads trabalhando em paralelo e alta visibilidade executiva. O que você vai fazer Você será o elo entre a estratégia do programa e a execução das squads. Seu papel é garantir que o todo faça sentido — que cada time saiba para onde está indo, o que precisa entregar e como sua peça se encaixa no grande redesign. Na prática, isso significa: - Liderar o programa end-to-end: estruturar e manter o roadmap integrado do redesign, identificando dependências, riscos e bloqueios entre squads antes que se tornem problemas.- Definir e refinar milestones estratégicos: trabalhar com liderança de produto, tech e negócio para traduzir a visão do programa em objetivos claros, priorizados e alcançáveis para cada squad.- Garantir alinhamento contínuo entre times: facilitar rituais de sincronização entre squads, promover visibilidade cruzada e atuar como árbitro de prioridades quando houver conflitos de agenda ou escopo.- Fazer a ponte com a liderança executiva: produzir reports executivos de alta qualidade — claros, orientados a decisão e com o nível certo de detalhe para cada audiência.- Remover impedimentos: atuar de forma proativa para destravar o que estiver atrasando as squads, seja um processo, uma dependência técnica ou uma decisão em aberto. O que esperamos de você - Experiência em gestão de programas ou portfólios de produto em ambientes digitais complexos, preferencialmente com múltiplas squads em paralelo.- Capacidade de transitar com naturalidade entre o estratégico e o operacional — de uma conversa de diretoria a um refinamento de backlog.- Habilidade para estruturar ambiguidade: transformar diretrizes amplas em objetivos concretos e critérios de sucesso mensuráveis.- Forte comunicação, tanto em apresentações quanto em documentos escritos.- Background em produto digital, fintechs, insurtechs ou empresas de tecnologia de grande porte é valorizado. LocalizaçãoSão Paulo – SP (modelo híbrido)   MidSenior LI-RW1 Nossos benefícios:- Plano de saúde e odontológico;- Vale alimentação e refeição;- Auxílio-creche;- Licença parental estendida;- Parceria com academias e profissionais de saúde e bem-estar via Wellhub (Gympass)  TotalPass;- Participação nos Lucros e Resultados (PLR);- Seguro de Vida;- Plataforma de aprendizagem contínua (CI&T University);- Clube de descontos;- Plataforma online gratuita dedicada à promoção da saúde física, mental e bem-estar;- Curso gestante e parentalidade responsável;- Parceria com plataformas de cursos online;- Plataforma para aprendizagem de idiomas;- E muitos outrosMais detalhes sobre os nossos benefícios aqui: https://ciandt.com/br/pt-br/carreirasNa CI&T, a inclusão começa no primeiro contato. Se você é pessoa com deficiência, é importante apresentar o seu laudo durante o processo seletivo. Consulte quais dados são necessários conter no laudo clicando aqui. Assim, podemos garantir o suporte e as adaptações que você merece. Se ainda não tem o laudo caracterizador, não se preocupe: podemos te apoiar para obtê-lo.Temos um time dedicado de Saúde e Bem-estar, especialistas em inclusão e grupos de afinidade que estarão com você em todas as etapas. Conte com a gente para fazer essa jornada lado a lado. To apply: https://weworkremotely.com/remote-jobs/ci-t-job-29629-program-manager-sr-redesign-de-superapp

Headquarters: Argentina URL: http://huzzle.app DescriptionAbout HuzzleAt Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.Role Type: Part-time to start (20 hours)Engagement: Independent Contractor About the CompanyOur client is a fast-growing digital marketing agency based in the U.S., specializing in building high-performing websites and marketing campaigns for Home Services and Healthcare companies. Their mission is simple: create visually compelling websites that drive measurable business results.Job SummaryWe are hiring an experienced Webflow Designer with strong expertise in Figma, UX/UI design, and Webflow development. This is a hands-on role where you will design and build conversion-focused websites from scratch, create marketing assets, and develop scalable design systems.This role is ideal for someone who combines creative design thinking with technical Webflow execution, and thrives in a fast-paced, performance-driven environment.Key ResponsibilitiesDesign and build fully responsive websites from scratch using Webflow Create high-fidelity wireframes, prototypes, and UI designs in Figma Develop landing pages, ad creatives, email newsletters, and social media graphics Build and maintain scalable UX design systems (component libraries, style guides, brand systems) Collaborate with account managers to understand client goals and deliver projects on time Implement and maintain Client-First or Relume naming conventions in Webflow Ensure all designs meet high standards for responsiveness, usability, and conversion performanceRequirements3+ years of experience in Webflow design and development Advanced proficiency in Figma (wireframing, prototyping, design systems) Strong expertise in Webflow CMS, animations, and responsive design Proven experience building scalable design systems (component libraries, style guides, brand systems) Solid understanding of design fundamentals (typography, layout, spacing, color theory, visual hierarchy) Experience creating digital marketing assets (ads, emails, social graphics) Strong English communication skills (written and verbal) Ability to work U.S. Central TimeNice-to-HavesBasic knowledge of HTML/CSS Advanced Webflow animations and interactions CRO (Conversion Rate Optimization) or A/B testing experience Experience working with Home Services or Healthcare brandsBenefits💰 Competitive monthly salary based on experience starting from $700 USD - $2000🌎 Fully Remote: Work from anywhere with flexible hours and US overlap🚀 Work with a fast-growing, design-forward travel-tech company🧪 Be part of an agile team using modern design tooling and weekly sprint cycles🤝 Peer Community: Connect with high-performing sales professionals in our network🧭 Ongoing Support: Receive guidance from Huzzle before and after placement To apply: https://weworkremotely.com/remote-jobs/huzzle-senior-webflow-designer-developer

Headquarters: Nationwide URL: http://powerdesigninc.us about the position…Do you love working with your hands? Are you interested in construction and in becoming an electrician? Then the electrical apprentice position could be perfect for you! Electrical apprentices are able to earn a paycheck while learning the trade through firsthand experience. This position has a clear career path to becoming an electrician with the potential and opportunity to become a manager of a team and larger scope of work.position details/responsibilities…The electrical apprentice is partnered with a licensed journeyman electrician and has on-the-job training (OJT) to become an electrician.You’ll help perform electrical installations of a multifamily and commercial nature.Learn and perform all scopes of large-scale projects, from distribution to rough in, trim and deck work.Participate in official apprenticeship program and attend classes as required.The pay range for this role is: $20.00 - $40.00 dollars an hour.here’s what we’re looking for…OSHA 30 certification preferred.Motivated individuals who want to learn the electrical trade and have a high school diploma or GED as well as reliable transportation.Successfully register, enroll and participate in an electrical apprenticeship program (and remain in good standing) until program is completed.Able to physically perform the essential functions of the job.Willing to learn electrical codes and other construction safety requirements.Demonstrate and uphold all of Power Design’s core values, which include integrity, accountability, teamwork, innovation and growth.Click here to learn more about PDI's Electrical Apprenticeship Program: Power Design's Apprenticeship#LI-LD1  At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide.Individual compensation is determined by skills, qualifications, experience, and location. We offer a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, generous paid time off, including holidays, and more. To apply: https://weworkremotely.com/remote-jobs/power-design-electrical-apprentice

Headquarters: San Diego, California URL: https://animalz.co We're looking for a Senior Content Marketer to join our SEO team, writing and optimizing content for a portfolio of B2B technology customers. This is a writing-first role — the majority of your time will be spent producing high-quality SEO content yourself — but you'll also bring strategic depth: diagnosing why content isn't performing, identifying opportunities in the competitive landscape, and translating data into action. You'll work closely with a Head of Content on strategy direction while owning execution with a high degree of independence. You'll manage a small number of accounts end-to-end, occasionally oversee freelance writers, and lead performance reporting for your customers. What You'll Do Write gold-standard, hand-crafted content: flagship blogs, guides, and landing pages that demand deep research, original thinking, and editorial craft, aligned with search intent, customer strategy, and our highest quality standards Edit and elevate AI-generated content from our AI-assisted workflows to publication quality, and help teammates and freelancers do the same through clear feedback and example Partner with our AI implementation team to shape and improve AI content workflows, contributing editorial input, feedback, and real-world testing (you don't need to build the systems, but you help make them better) Contribute to AEO work—including prompt tracking, citation monitoring, and AEO audits—to improve how customer content surfaces and gets cited across AI-powered search Diagnose content performance gaps using technical SEO analysis, competitive research, and content quality assessments, and recommend clear, prioritized improvements Refresh and optimize existing content to improve rankings, engagement, and visibility across both traditional search and AI-powered discovery tools Stay current on how AI search tools (Perplexity, ChatGPT, Gemini, AI Overviews) surface and cite content, and factor this into content recommendations Own content execution for 3–4 customer accounts, managing quality, calendars, and deadlines with increasing independence Occasionally manage freelance writers on your accounts, providing clear briefs, feedback, and quality oversight Lead monthly performance reports for your customers, communicating results, insights, and strategic recommendations Join customer calls and build trusted relationships through clear communication and demonstrated expertise Collaborate with design on visuals and graphics that support your content deliverables Contribute to team knowledge-sharing and internal initiatives, including process improvements What We're Looking For 4–6 years of experience in content marketing, preferably in B2B SaaS or an agency setting Exceptional writing ability: You produce publication-ready SEO content with minimal revision, writing clearly and persuasively across formats while adapting to different brand voices Deep SEO knowledge: You're fluent in keyword research, on-page optimization, content audits, and competitive analysis — and you know how to diagnose why a piece isn't ranking and what to do about it Emerging AEO fluency: You understand how AI-driven discovery tools are changing content visibility and are actively building hands-on skills in this space — prompt tracking, citation monitoring, AEO audits, and optimizing for AI Overviews Comfort working with AI content workflows: You can edit and elevate AI-generated content to publication quality, and you're eager to give input that helps shape and improve those workflows over time Analytical mindset: You interpret performance data (traffic, rankings, engagement) and use it to inform content decisions, not just report on them Familiarity with content and analytics tools such as GA4, Google Search Console, Ahrefs, Clearscope, or equivalents AI fluency: You use AI tools to support your workflow responsibly and efficiently, and stay current on emerging best practices Technical curiosity: You genuinely enjoy learning how software products work so you can write about them with authority Content operations: You manage multiple accounts and contributors while maintaining quality and meeting deadlines Strong communication and remote collaboration skills; you build trust with customers through transparency and insight Coachability and ownership: You take initiative, adapt when priorities shift, and are always looking to sharpen your craft Our Values Value Over Vanity: We measure success in customer impact, not surface-level praise. Two Steps Ahead: We're proactive and strategic, solving problems before they become blockers. Power Source, Not Power Trip: We lead through service, energizing teammates and customers. Pursue Mastery: We're always learning, evolving, and testing new approaches. Left Brain, Right Brain, Robot Brain: Our best work blends creativity, analysis, and smart use of AI. In the Arena: We experiment boldly and stay immersed in our customers' industries. Your First 90 Days Days 1–30: Learn & Integrate Complete onboarding and master our tools, processes, and editorial standards Deep dive into your assigned customer accounts Create your first content deliverables with guidance from your Head of Content Build relationships with your team and customers   Days 31–60: Execute & Own Take ownership of 2–3 customer accounts with increasing independence Begin occasionally managing freelance writers and content calendars Lead your first performance reports with support Contribute to team meetings and internal initiatives   Days 61–90: Drive Impact Own content execution and reporting for 3–4 customer accounts Lead strategy refinements based on SEO data and customer feedback Demonstrate measurable improvements in content performance Share expertise and contribute to team improvement Working Arrangements Location: Fully remote (AMERICAS or EMEA)Timezone Requirements: At least 4 hours of overlap with US timezones (EST/PST) Compensation & Benefits Salary Range: $70,000 – $85,000 USD annually Unlimited PTO policy Flexible working schedule Technology stipend Learning stipend Health & wellness stipend Team lunch stipend Health & vision insurance (US only) 401(k) retirement plan (US only) Diversity, Equity & Inclusion At Animalz, we believe diverse perspectives make us stronger. We're committed to building an inclusive workplace where people of all backgrounds, experiences, and identities can thrive. We particularly encourage applications from historically underrepresented groups in tech and marketing. Equal Opportunity Animalz is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. To apply: https://weworkremotely.com/remote-jobs/animalz-senior-content-marketer-seo

Ensure Safety aspects in shop floor and in all cold end activities in Float Line 1.Responsible to achieve the Plan actualization and minimize deviations in all products.Responsible to maximize quality products and claim reduction in mainline.Responsible to minimize Cold end Related losses and Breakdowns.Responsible for 5S improvements in Cold End.

Headquarters: Asheville, NC URL: https://level.io Support Engineer We're building the future of RMM, and the people who deploy it for our customers are mission critical. This is not a traditional support role. You'll close hard tickets, onboard customers running thousands of endpoints, build automations that ship to everyone, and be the IT professional MSP owners trust on sight. If you want real ownership, real impact, and zero bureaucracy, you'll feel at home here. The opportunity We're looking for a seasoned IT professional with 10+ years of real-world MSP or enterprise experience who can do all of this in a single week: close hard technical tickets, run a deep onboarding for a customer managing 1,000+ endpoints, build a reusable automation, record a platform how-to video, and flag a product bug to engineering with enough detail to reproduce it.When sales closes a new customer, we want to say: "We're assigning you a dedicated IT professional with years of real-world experience who will learn your environment and personally help you deploy Level across your infrastructure." That's the bar. You're the kind of person MSP owners trust immediately. What you'll own Tickets and triage Own the full inbound support queue, open to close. Respond to customer questions with clarity, speed, and empathy. Diagnose whether an issue is a Level bug or a customer-side environment problem, and route it accordingly. QA features before they reach production, catching issues before customers do. Write up findings for engineering with enough detail to reproduce and fix. Customer onboarding Meet newly signed customers to understand their infrastructure, team, and current workflows. Learn their existing RMM setup and map it to how Level works. Write custom automations tailored to each customer's environment as part of onboarding. Train their team, from basics to advanced, until they're fully independent. Own the post-sale relationship through onboarding and set customers up for the long term. Think at scale: onboarding 1,000+ endpoint environments takes planning, staging, and precision. Live support sessions Join scheduled video sessions, connect to the customer's Level account, and resolve issues live. Be the face of Level technical support for customers who need more than a ticket reply. Automations and content Build reusable automations and contribute them to Level's library for every customer to use. Record how-to videos for customers and our YouTube channel. Solid on-camera skills are a must. Keep documentation accurate as the platform evolves. Take on ad hoc projects: cleaning up the automation library, standardizing naming, auditing help content. Help support our SOC 2 and ISO efforts. No prior experience needed, we'll train you. Run community outreach across Discord and other channels. Keep members engaged and represent Level well. Host regular office hours and product demos. What you'll need 10+ years hands-on as an MSP technician or internal IT pro who has run real environments at scale. Deep experience with at least one major RMM platform, so you can speak the language of customers migrating to Level. Strong Windows, macOS, and Linux skills. All three are required. Strong scripting in PowerShell and Bash. Experience managing 500+ endpoints; 1,000+ preferred. Comfortable running customer-facing sessions: onboarding calls, training, live troubleshooting. You think like a technician and a consultant, and you understand how IT departments actually operate. Strong communication, written, verbal, and on camera. You'll write docs, record YouTube videos, host office hours, and represent Level to paying customers. Self-directed and organized. You manage your own workload across competing priorities without a manager hovering. Sharp diagnostic instincts. You know the difference between a platform bug and a misconfigured firewall. You use AI tools heavily (Claude, ChatGPT, or whatever works) and know when the output is wrong and how to fix it. Nice to have QA or software testing experience in a technical support context. A background creating how-to video content or product documentation. Familiarity with Level specifically. Knowledge of compliance frameworks (SOC 2, HIPAA, ISO 27001) relevant to MSP customers. Familiarity with endpoint security tools (SentinelOne, CrowdStrike, and similar). Why you might want this Your work ships to everyone. The automations you build and the bugs your QA catches reach every Level customer. Enormous ownership. You carry the customer relationship from the first onboarding call through full independence. Direct access to founders. No layers, no bureaucracy. We're profitable and growing. This isn't a company burning runway hoping for a miracle. Room to grow as the company does. Why you might not We're a small team. There's no tier 1 to descalate to and no one to hand the hard tickets to. You'll context-switch constantly. You might close a gnarly ticket in the morning, run a 1,000-endpoint onboarding call after lunch, and record a tutorial before you log off. You're customer-facing and on camera. If live training and YouTube videos aren't your thing, this isn't the role. We move fast and expect you to keep up. We rely on async communication. You need to write clearly and work without waiting to be told what's next. Details Hourly Rate: $30–40 per hour, depending on experience Location: Fully remote, work from anywhere. Schedule: Full-time (40 hours/week) Occasional after-hours work may be required as needed to support customers. Apply: https://ask.level.io/r/supportengineer To apply: https://weworkremotely.com/remote-jobs/level-support-engineer