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Jobs Listing
🌐 Jobs Listing
Showing 10 of 3964 jobs
Yoko Co: WordPress Support Engineer
Company: Location: Remote Published: 2026-03-17
Headquarters: McLean, VA
URL: https://www.yokoco.com/
We’re seeking a WordPress Support Engineer who wants to make the world a better place through thoughtful troubleshooting, clear communication, and excellent technical support.
This isn’t just about closing tickets – it’s about building relationships, understanding problems, and showing our clients that we’ve got their back.
This role is perfect for someone who enjoys digging into problems, figuring out why things broke, and helping clients feel confident that their website is in good hands.
Why work at Yoko Co?
Do good, better: We exclusively serve clients who make a positive impact on the world. This is your chance to build things that help create a better place for all of us.
4-day work week and lots of holidays. Mondays are flex days, meaning you’re free to take them off if you’re caught up on your work. Plus, we’re closed for nearly a full week at Thanksgiving (November), and two weeks at the end of the year, plus a bunch of other days, too.
High performance, no jerks. You’ll collaborate with good people who believe in doing great work.
Best Place to Work (and that’s not just our opinion). We’ve been named a Best Place to Work by the Inc. 5000 and Washington Business Journal.
We value team members who are motivated by our mission and driven to make a positive impact. If you have a passion for excellence, a growth mindset, and a commitment to collaboration, we’d love to hear from you.
What you’ll do:
As part of our technical support team, you’ll troubleshoot client requests, implement fixes, and help ensure our clients’ websites continue running smoothly long after launch. The best candidates tend to be naturally curious problem-solvers who enjoy figuring out how systems work and helping people along the way.
As such, you’ll:
Provide hands-on technical support for client websites, troubleshooting requests and helping ensure sites run smoothly long after launch
Diagnose technical issues, implement fixes, and coordinate with teammates when deeper investigation is needed
Communicate clearly with clients throughout the support process, helping them understand issues and feel confident in the solutions provided
Respond to incoming support requests with clear, friendly, and thoughtful communication
Troubleshoot and resolve a wide range of WordPress issues, including plugin conflicts, functionality bugs, layout problems, integrations, and unexpected site behavior
Read, debug, and occasionally modify HTML, CSS, JavaScript, and PHP within WordPress to diagnose problems and implement fixes
Apply WordPress core, plugin, and theme updates while ensuring compatibility and site stability
Monitor website health, performance, and security, proactively identifying potential risks or issues
Investigate and resolve issues related to hosting environments, DNS configuration, email delivery, analytics tracking, and third-party integrations
Conduct QA testing to confirm that updates and fixes function properly across browsers and devices
Provide CMS guidance or quick tutorials to help clients manage their websites effectively
Document support work clearly in the ticketing system to maintain visibility and accurate billing
Collaborate with developers, project managers, and strategists when requests require deeper technical investigation
Help maintain an organized support workflow so requests move forward smoothly
Contribute to improving internal support processes, documentation, and knowledge sharing
What we’re looking for:
We’re less concerned with rigid checklists and more interested in capable, thoughtful problem solvers who communicate well and enjoy helping people.
Strong candidates typically have:
3–5+ years of experience working with WordPress in a technical capacity
Strong understanding of WordPress themes, plugins, and site configuration
Comfort reading and modifying HTML, CSS, JavaScript, and PHP within WordPress
Experience debugging issues such as plugin conflicts, integrations, or unexpected site behavior
Familiarity with WordPress hosting environments, migrations, and DNS basics
Experience working within a support workflow or ticketing system
Excellent written and verbal communication skills
Fluent English for written and spoken communication
Bonus points for:
Experience with Git workflows
Experience supporting websites in a multi-client or agency environment
Examples of support work:
To give you a better idea of the types of things you might encounter, here are a few examples of issues recently handled by our support team:
Help a client understand why protected content isn’t accessible to the correct users
Investigate the connection between WordPress and SendGrid to figure out why transactional emails aren’t being delivered
Give a client tips on how to better optimize and format banner images they upload to their website
Diagnose why Google Analytics tracking code appears to be capturing only a fraction of site visitors
Migrate an outdated WordPress site from another hosting provider to our servers, update plugins, and help the client adjust DNS records
Troubleshoot an SSO login issue that keeps kicking users out of the dashboard
Triage a malware notification, clean malicious code, and harden the WordPress installation
Send a short screencast showing a client how to create columns in their page builder
Fix a layout bug caused by a plugin update that unexpectedly broke styling on a landing page
However, maybe don’t apply if:
Client communication isn’t something you enjoy
You prefer highly predictable work instead of solving a variety of technical problems
You find it frustrating when the solution to a problem isn’t immediately obvious
Support work often requires patience, curiosity, and a willingness to dig into problems until the root cause becomes clear.
What you get:
You’ll get a flexible schedule, unlimited time off, a competitive salary, a profit share bonus (starting in your second year), the ability to work wherever you want, a personal development budget, and all US federal holidays and multiple weeks off at the end of the year to recharge. We’ll also offset your entire carbon footprint. If you’re in the US, we also offer health insurance, disability and life insurance, and 401(k) matching.
More about us:
We’re a group of people who are passionate about the work we do, the clients we serve, and improving our craft. We also care about each other — we don’t think of one another as coworkers or employees, but as fellow humans. From developers to designers, project managers to strategists, we bring out the best in each other.
We’ve been in business for over a decade, our whole team is remote, we’ve been named a Best Place to Work by the Inc. 5000 and the Washington Business Journal.
To apply:
If you’re interested, fill out our application form. (An actual human from our team looks at every submission. P.S. – We encourage you to include a video message!)
To apply: https://weworkremotely.com/remote-jobs/yoko-co-wordpress-support-engineer
Strange Loop Labs: Senior Software Engineer
Company: Location: Remote Published: 2026-03-17
Headquarters: New York
URL: https://www.strangelooplabs.ai/
We’re building an AI agent platform that processes unstructured data and reasons how to solve hard customer problems. We work alongside teams at F500s to build a deep understanding of their workflows, knowledge, tools, goals, and bottlenecks, and then automate their processes end-to-end using our AI platform.
Strange Loop engineers also work across the entire AI stack and own customer relationships end-to-end, from understanding their business need to designing solutions to delivering outcomes. As a Strange Loop AI Engineer, you will:
Work closely with customer, from executives to end users, to deeply understand their problems and needs.
Train, test, deploy, and operate propietary and public multimodal models that power our core AI platform.
Build and deploy efficient, scalable systems that deliver a fantastic AI experience to our customers.
Design novel AI UX patterns that integrate into our customers workflows and to
To apply: https://weworkremotely.com/remote-jobs/strange-loop-labs-senior-software-engineer
alexnerney.com: After Effects Editor for Looping Animations
Company: Location: Remote Published: 2026-03-16
Headquarters: Austin, Texas
URL: http://alexnerney.com
SUMMARYWe are building relaxing YouTube videos for sleep and meditation, and are looking for an animator who can create short, seamless, looping animations (5–10 seconds) from still images.
The animations will fall into two visual styles:
1. Ambient Nature Scenes Examples: • moonlit rivers • tropical beaches at night • forest lakes • glowing butterflies or fireflies • calm water reflections • stars and subtle mist Example style: https://www.youtube.com/watch?v=7lXIgLSKp1g
These should feel calm, atmospheric, and relaxing.
2. Meditation / Energy Visualization Scenes Examples: • glowing neural brain animations • frequency waves moving slowly across the screen • light particles traveling through the body • subtle breathing motion in a sleeping figure • energy fields / cosmic environments Example styles:
https://www.youtube.com/watch?v=UnnOYEBzTO8
https://www.youtube.com/watch?v=LFASWuckB1c
The motion should be very slow and hypnotic, designed for sleep videos.
What We Need
We will provide high-quality still images. Your job will be to animate subtle motion such as: Nature scenes
• butterflies slowly flying in loops
• water shimmer/reflections
• star twinkling
• mist or fog drifting Energy scenes
• flowing frequency waves
• glowing particles moving through the body
• slow pulsing brain light
• subtle breathing motion
All animations must:
• be 5–10 seconds long
• loop perfectly with no visible jump
• have very slow relaxing motion
• maintain a static camera
Tools Preferred Experience with:
• Adobe After Effects
• Motion graphics / VFX
• Cinemagraph animation
• Seamless looping animation Bonus:
• Blender
• TouchDesigner
• meditation / ambient visuals Deliverables
For each scene:
• 1 seamless looping animation (5–10 seconds)
• 4K resolution
• perfect loop (first and last frame match)
*VERY Important Project Scope We will begin with 1 test scene. If successful, we plan to create 20+ animated scenes over time.
When applying, please include:
1️⃣ Examples of looping animations or ambient motion graphics
2️⃣ Your preferred animation tools
3️⃣ Your cost per loop animation
To apply: https://weworkremotely.com/remote-jobs/alexnerney-com-after-effects-editor-for-looping-animations
Typeform: Product Designer (Formless)
Company: Location: Remote Published: 2026-03-16
Headquarters: Netherlands (Remote)
Who we are
Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.
About the role
As Formless expands beyond simple lead capture into more advanced sales qualification and research interviews, we are looking for a craft strong individual contributor to help bring clarity, consistency, and trust to these new experiences. You will shape full journey experiences for agent driven products, strengthen edge cases, and align design decisions with real technical constraints and phased roadmaps.
Your work will help Sales Agent deliver efficient lead capture, qualification, and handoff, and help Research Agent produce credible, repeatable qualitative insights. This is where you will come in. You will help turn emerging agent concepts into dependable, scalable experiences that teams and customers can trust, while shaping the design foundations that future use cases will build on.
Things you will do
• Design clear and trustworthy agent experiences across Sales and Research use cases
• Pair closely with a Senior Product Designer to align on intent and shared patterns
• Own execution from specs to prototyping and design reviews
• Keep product managers and engineers closely aligned on scope and feasibility
• Systemize journeys and interaction patterns as Formless scales into new scenarios
• Identify and harden edge cases so experiences feel reliable and predictable
• Use and contribute to the Echo design system to create scalable and accessible patterns
• Run usability testing and incorporate feedback into design iterations
• Present design decisions and rationale clearly to a wide range of stakeholders
What you already bring to the table
• 5 or more years of experience in digital product design
• Strong experience working closely with product managers and engineers in cross functional teams
• Specialism in zero to one product development, not only feature improvements
• Confidence across the full design process, from discovery through execution
• Strong visual and interaction design skills, with a focus on clarity and usability
• Hands on experience conducting user research, usability testing, and iterating based on feedback
• Experience designing AI based or adaptive products
• Experience working with design systems, including contributing new patterns
• Proven experience designing SaaS products, ideally for marketer focused tools
• A solid portfolio with clear, well structured case studies
• Strong written and verbal communication skills
• Fluency in English
Extra Awesome
• If you have worked in the Customer Management System space before
*Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual’s unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results.
We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind—whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.
To apply: https://weworkremotely.com/remote-jobs/typeform-product-designer-formless
Typeform: Senior Product Designer (Typeform Ai)
Company: Location: Remote Published: 2026-03-16
Headquarters: Ireland (Remote)
Who we are
Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.
About the role
We are looking for an experienced product designer to help drive the Typeform AI initiative, ensuring cohesive AI experiences, accelerating product wide adoption, and continuously improving UX and UI across capture, automation, and insights.
This role will enable the shift toward an AI native Typeform platform by designing clear, safe, and scalable experiences that help customers confidently create, manage, and extend AI powered workflows across the full product.
This includes unlocking smarter authoring, automation, and insights while maintaining interoperability, governance, and trust.You will join an already formed team focused on building and iterating on these ideas. The Typeform AI platform already exists, and this role will help build, refine, and systemize those experiences over time.This is where you will come in. You will help shape how AI is discovered, activated, and used across the end to end Typeform journey, ensuring value is clear during creation, distribution, and insights.
Things you will do
• Enable the shift toward an AI native Typeform platform through clear and scalable design
• Identify, design, and iterate on how users discover, activate, and benefit from AI across the full Typeform journey
• Create UX and visual designs for AI driven suggestions, copilots, templates, and action flows
• Design interaction models for inline guidance, command surfaces, and background automation
• Collaborate closely with Product, Engineering, AI and ML, and Developer Relations to deliver consistent cross platform experiences
• Plan and run research, workshops, and feedback sessions to validate complex workflows, including data access and permissions
• Help evolve shared systems and patterns for AI experiences across the product
• Use and contribute to the Echo design system to ensure accessible and production ready outcomesWhat you already bring to the table
• Seven or more years of industry experience in digital product design
• Experience working on complex product areas with multiple stakeholders
• Specialism in zero to one product development, not only feature improvements• Confidence across the full design process, from discovery through execution
• Strong UX and visual design skills focused on clarity and usability
• Hands on experience conducting user research, usability testing, and incorporating feedback into design iterations
• Experience working on AI based products
• Experience working with design systems, including contributing new patterns
• Proven experience designing SaaS products, with a focus on marketer tools
• A solid portfolio of case studies that demonstrate strong thinking and craft
• Strong written and verbal communication skills
• Fluency in English*
Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual’s unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results.
We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind—whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.
To apply: https://weworkremotely.com/remote-jobs/typeform-senior-product-designer-typeform-ai
Hiring Loops of Deception: A Radical Perspective on AI in the Application Process
Company: Location: Remote Published: 2026-03-16
The post Hiring Loops of Deception: A Radical Perspective on AI in the Application Process appeared first on Award Staffing.
Search Dates: Senior Product Designer
Company: Location: Remote Published: 2026-03-10
Headquarters: Europe
URL: https://searchdates.com
Senior Product Designer
Company: Search Dates
Location: Remote
Employment Type: Full-time
About Us
Search Dates is a modern dating app designed to create authentic, meaningful, and mutually fulfilling connections. Our mission is to provide a safe, elegant, and intuitive space where people can meet, engage, and build relationships with confidence.
The Role
We’re looking for an experienced Product Designer to help shape the future of our dating app. As a Product Designer at Search Dates, you’ll own the design process end-to-end: from research and ideation, to prototyping and delivering final polished UI to the development team.
Responsibilities
Design new features and product improvements across mobile and web.
Collaborate closely with other designers, developers, and quality assurance team members.
Design high-fidelity mockups.
Maintain and evolve our Figma design system to ensure consistency and scalability.
Commit to bring your creative energy 40 hours per week and report to the Lead Product Designer.
Requirements
5+ years of proven product design experience (mobile-first required).
A portfolio that shows more than pretty pixels—it tells a story of solving real user problems, preferably in consumer apps.
Deep experience with Figma.
Strong grasp of user-interface design, typography, color, and layout.
Ability to balance user needs with business goals.
Excellent communication and collaboration skills.
Ability to move from idea → wireframe → high-fidelity → shipped product.
Bonus Points If…
You’ve designed for a dating, social, or lifestyle app.
Extensive familiarity with design systems and component-based design.
You understand the behaviour of online interactions.
You love designing to improve online relationship experiences.
What We Offer
Competitive salary up to $200,000 USD.
Freedom to work remotely and set your own schedule.
Opportunity to work on a product that directly impacts how people connect and build relationships.
Work with a small, passionate team where your ideas actually shape the product.
Enjoy an annual credit to upgrade your gear (because great design deserves great tools) — plus extra perks.
How to Apply
Send us your portfolio, resume, and a quick note on why you’re excited about designing for Search Dates at designjob@searchdates.com
To apply: https://weworkremotely.com/remote-jobs/search-dates-senior-product-designer-1
Hospitable: Customer Advocate Lead (North America - Remote)
Company: Location: Remote Published: 2026-03-05
Headquarters: United States
URL: https://hospitable.com/careers
tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.
We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: https://hsptb.com/hndbk
Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: https://hsptb.com/twnhll
Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries.
What you will be working on?
As the Customer Advocate Lead, you will lead and empower our US support team to deliver an exceptional customer experience.
Your first priority will be to hit consistent response times. We have a pretty solid foundation and our passionate team excels at delivering great experiences with our current processes—maintaining an average CSAT of 87%. We’re looking for someone who can take what’s working and make it even better.
To accomplish this, you will:
Manage queue distribution in our chat support system and workload across the US support team to maintain target response times and SLAs. We're aiming for a first response time of <5mins for live chat and a total resolution time of 12h.
Coach and develop team members through regular 1:1s, performance reviews, and real-time feedback.
Handle technical troubleshooting and empower the team to resolve issues that require strong product and systems knowledge, as well as managing customer escalations and high-priority issues.
Review and quality check team's support interactions and documentation.
Train new team members on tools, processes, and product knowledge.
Regularly work in the queue to stay connected to customer needs and model best practices for the team. You will typically spend 30-40% of your time in the queue.
You will report to our Director of Support, and work with our other amazing support leads such as Kelly whose favorite fruit is dragon fruit.
Requirements
For this position, we are looking to recruit someone in any of the US time zones. Candidates in countries outside of such time zones will not be considered.
If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We still want to hear from you.
Experience in customer support in the SaaS industry, including experience as a team lead or in a senior role.
Proven track record of managing chat support queues and improving team metrics (response times, customer satisfaction, resolution rates).
Strong technical aptitude, with proven ability to investigate complex SaaS product issues, work across systems, and partner closely with engineering.
Experience coaching and developing team members, with strong interpersonal and feedback skills.
Strong written and verbal communication skills for both customer and internal interactions.
Ability to balance competing priorities between team management and hands-on support work.
Very special kudos if you have experience specifically in the short-term rental or property management industry.
Benefits
The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.
A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output.
The total budget for this role is within US$96,220.80 - $120,614.00 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. This means that the gross salary for US employees could be anywhere between $81,787 to $102,521 depending on the cost of living in your location.
We also offer options into the company equity through our $HOST token (RSU's), with a grant value of up to $54,276.30, to share in the long-term upside value of the company.
Separately, this role is eligible for up to an additional USD $343,016.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact.
35 days off per year, encouraged (including self-serve public holidays) and parental leave.
Complimentary mental health and emotional support with therapists on call through Slack by Spill.
Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.
To apply: https://weworkremotely.com/remote-jobs/hospitable-customer-advocate-lead-north-america-remote
Level: Senior Frontend Engineer
Company: Location: Remote Published: 2026-03-03
Headquarters: Asheville, NC
URL: https://level.io
Level is a modern RMM platform built around real-time data, automation, and an uncompromising focus on UX. We're profitable, growing, and shipping fast with a small team. Our platform manages devices across thousands of organizations. We're hiring because there's more to build than one frontend developer can handle.You'll be the second UI developer on the product. The surface area is large, the problems are complex, and the pace is fast. You'll work on peer-to-peer remote control, a powerful automation engine, and an AI-powered virtual technician we're bringing to market this year. We need someone who can carry that weight, not someone looking for a place to settle in.What you'll work onLevel isn't a CRUD app.
Scale — Our platform manages a distributed network of user devices. You'll build interfaces that surface real-time data across that network reliably and fast.
Real-time remote control — WebRTC peer-to-peer connections that let users manage devices with low latency across unpredictable networks.
Automation — A visual engine that lets IT teams build complex, multi-step workflows. The kind of UI that's easy to use and hard to build.
AI virtual technician — A new feature we're building this year. You'll help shape and ship the interface from the ground up.
Everything else — This is a small company. You'll touch dashboards, data visualization, forms, real-time updates, and things we haven't thought of yet.
Who you are
You have deep, senior-level JavaScript and frontend experience.
You use AI tools extensively — Codex, Claude, or whatever works — and you've spent real time figuring out how to get the most out of them. You also know when the output is wrong and can fix it. AI makes experienced developers faster. It doesn't replace the experience.
You're a builder. You want to shape the product, not just execute a list of tasks someone else defined.
You don't need to be managed. You see what needs to happen and you make it happen.
You've worked with TypeScript, React, Next.js, and GraphQL. If you haven't used all of them, you're the kind of person who picks things up fast because you understand the fundamentals.
Why you might want this job
The problems are genuinely hard — real-time systems, peer-to-peer connections, complex UIs on top of a large, distributed device network.
You'll have enormous ownership. There are no layers between you and the product.
We're profitable and growing. This isn't a company burning through runway hoping for a miracle.
Small team, no bureaucracy. When you ship something, it's in front of customers immediately.
Why you might not
We're a small team. There's no one to hand things off to and no one to share the load with when it's heavy.
We move fast and expect you to keep up. If you're used to spending months on a single feature, this will feel different.
You'll own the entire frontend surface area alongside one other developer. If you want to specialize in one corner, this isn't the role.
You'll context-switch. A lot. You might fix a gnarly WebRTC bug in the morning and build a new dashboard view in the afternoon.
We rely heavily on async communication. You need to write clearly and work effectively without waiting to be told what's next.
Details
Compensation: $180,000 USD
Location: Fully remote. Level is based in the US. International candidates are welcome — we require at least 5 hours of overlap with US Eastern time (9am–5pm ET).
Benefits: Medical, dental, and vision insurance (US employees). Hardware, software, and books — whatever you need to do your job.
How to apply
Apply at https://tally.so/r/ODAKrA
Tell us why you're interested in Level and this role specifically. We value clear, thoughtful communication.
For questions reach out to hiring@level.io.
To apply: https://weworkremotely.com/remote-jobs/level-senior-frontend-engineer
WALTER: Sales Appointment Setter
Company: Location: Remote Published: 2026-03-02
Headquarters: Remote
URL: http://gowalter.co
USE THIS LINK TO APPLY: https://apply.workable.com/walter-careers/j/1FB85C85CC/
If you're ready to start your journey as a remote worker, this could be your opportunity! Leave that commute and call center cubicle behind!
You’ll handle calls, texts, and DMs from prospects, schedule appointments, and ensure a smooth client experience. Ideal candidates thrive in a high-volume, process-oriented, growth environment and enjoy connecting with clients. This is a script-driven role. During the call, you will follow the script word‑for‑word. If you dislike running proven scripts and prefer to “freestyle” or “make it your own,” this will not be a fit.
Brief Background
Our environment is built for ambitious appointment setters who want more:
More structure. More mastery. More confidence. More skill. More earning potential.
Less chaos. Not less accountability.
This is a high-accountability, KPI-driven environment:
You’ll be on the phone and text most of your day.
You’ll be measured on dials, contacts, bookings, and show rate.
We rank performance and coach from real numbers, not feelings.
If you:
Want total schedule flexibility or “work when you feel like it”
Dislike scripts or prefer to change them based on comfort
Are looking for a big guaranteed salary with low performance pressure
This will not be the right role.
General Overview
Daily Duties
Run a word‑for‑word call script for the entire call, from greeting to booking, on every conversation. The only time you go off script is to answer a client’s specific question (e.g. directions, timing) or collect unique information. Any changes to wording are tested and approved by the Salon Director first.
Responding to inbound SMS, Facebook DMs, and Instagram DMs that are escalated to a human when AI cannot handle it
Creating follow up tasks in the CRM
Booking appointments, rescheduling, and cancelling
Calling no-shows to get them back on the calendar
Communicating with hair stylists regarding client requests and scheduling needs
EOD Reporting
Weekly Duties
Weekly review meeting
Review KPI targets, own your numbers, and bring data‑backed ideas to improve them (no freelancing on scripts or processes; changes go through a structured process).
Schedule: This is a full-time role, we want someone who will become an integral part of the team and is looking for an opportunity to eagerly learn and earn great commissions proportional to the value they provide to the team. This is your primary role, not a side gig. We expect a minimum 12‑month commitment
This is a full time role (40 hours per week) that must meet with the following schedule:
Monday - Friday 7:45 AM – 4:45 PM PST
1 hour of break (30 min lunch, + 2 -15 min. or 1 -30 min. break)
This schedule is fixed. If you need flexible or rotating hours, or plan to hold another job during these times, this role will not be a fit.
Requirements
Language: Near native English
Sales Experience: Minimum 6 months of sales experience, with the ability to perform discovery, build rapport, and handle objections.
Communication: Confident, articulate, and friendly on the phone; extroverted personality.
Emotional Intelligence (EQ): Able to read tones, detect hesitation, and proactively address it.
Process-Oriented: Detail and process-oriented, capable of following instructions and SOPs.
Problem-Solving: Ability to resolve edge case scenarios independently and overcome objections
CRM Literacy: Experience using a CRM and keeping leads organized. Experience using GoHighLevel is a big plus.
Internet: Fast and reliable internet and back up in case of outages. 25-50 Mbps minimum speed
Computer: 8 GB computer RAM minimum required, 16+ preferred. Must have a wired headset and mouse. Second monitor preferred
Preferred Qualifications
1 year+ sales experience.
Salon/beauty service industry familiarity (or any B2C appointment-based service business experience).
Personal interest in beauty/self-care industry.
Experience dealing with female clientele
AI literacy, specifically with AI agents or AI-powered tools for business/sales applications
Benefits
100% Remote – work from anywhere.
Opportunity to work closely with a growing company
Collaborative and creative work environment
Competitive salary: Base salary range is $900 per month plus attractive commission structure based on successful appointments completed, and performance bonuses.
What it takes to be successful:
Calls/Day: Finish all assigned tasks each day.
High call volume is normal and non‑negotiable in this role. If 150–250 calls per day sounds overwhelming instead of energizing, this will not be a fit.
We’re looking to supply 25-35 leads per day, possible more depending on how much you can handle.
Calls include new leads, follow-ups, no-shows, reactivations, rebooking confirmations, and overdue tasks from prior days.
Lead to Booking Rate: 25%+
Show Rate: 75%+
Bookings/Day: 7-10+
Showed Appointments/Month: 130+
To apply: https://weworkremotely.com/remote-jobs/walter-sales-appointment-setter
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