We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities, and our people make it possible.

Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us — and will continue to allow us — to grow. The result? Inspired people, amazing designs, and projects with purpose.

This is a Design Engineering role and NOT a Data Engineering role.

Job Description

As a BMS/Control Systems Design Engineer you will be joining a fun, growing, team of other Electrical and Control System Engineers, Control System Integration Engineers, and Technicians. Your primary role will be designing instrumentation and control systems for Data Centers. Projects range from high level conceptual designs, detailed site designs and retrofits, factory witness testing of equipment, and construction administration and verification. This role will communicate and coordinate with other engineering disciplines, teams, subconsultants, clients, vendors, and contractors to learn, implement, and verify Data Center Building Management Systems are designed and constructed properly. You will be responsible for managing your tasks including the Building Management System (BMS) design, specifications, and drawings. This position may require occasional travel to project sites for meetings, information collection, and construction administration.

Additional duties will include:

• Selection and specification of process instrumentation.
• Selection and specification of Programmable Logic Controllers (PLCs) and Human Machine Interface (HMI) equipment.
• Selection and specification of networking components and media including copper, fiber, and wireless hardware.
• Development of control system (BMS) sequences of operations.
• Submittal review and field inspections.
• Task Management

We have multiple openings and will consider candidates located in most states. 

You are passionate about:

• Working collaboratively with others
• Having ownership in the work you do
• Using your talents to positively affect communities

You bring to the team:

• Strong communication skills. 
• Ability to contribute and work well on a team. 
• 6+ years of experience. 
• Attention to and passion for detail.
• Professional engineering license preferred. 
• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related field preferred.

#LI-MP1

#LI-TM1#

Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we’re here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it.

As an Olsson employee, you’ll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you’ll:

• Become an owner in the company after your first year through our Employee Stock Ownership Plan (ESOP)
• Engage in work that has a positive impact on communities
• Receive an excellent 401(k) match
• Participate in a wellness program promoting balanced lifestyles
• Benefit from a bonus system that rewards performance
• Have the possibility for flexible work arrangements

Please note: The benefits listed above apply to full-time employees. If you're applying for an internship, you can learn more about internship-specific offerings and experiences at Olsson by visiting https://www.olsson.com/internships.

Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.

Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.

For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here.

Owlet is changing the world of parenting with meaningful products that truly make a difference for millions around the world by bringing joy, peace and sleep to the parenting journey. Owlet has helped more than a million parents keep their children safe. We are focused on helping parents take care of their little ones so we can keep every baby safe and healthy.

Job Overview:

At Owlet, words shape how parents experience our brand, from the stories we tell in campaigns to the guidance we offer in our app. We are looking for a Senior Copywriter to help define that voice. Reporting to the Head of Design, you will work closely with brand design, product design, and marketing partners to bring our mission to life across the parent journey: discovering Owlet in stores, pausing on a social post, exploring products online, opening an email that builds trust, and finding comfort in app flows at night. You will shape campaign narratives with design, bringing ideas that amplify how our creative work is felt. Your writing will bring excitement to promotions, clarity to product experiences, and moments of delight that reassure parents when they need it most. Above all, you will help parents see Owlet not just as a product but as a trusted partner through the challenges and joys of parenting.

Primary Responsibilities:

Storytelling & Emotional Impact

• Lead storytelling through copy, turning product features, parent insights, and brand values into narratives that inspire action and connection in partnership with design.
• Write with empathy and imagination, grounding copy in parents’ lived experiences and making them feel understood, supported, and empowered.
• Create stories that scale: from a headline on a landing page, to the microcopy that guides a parent through a stressful 2 a.m. moment, to campaign messaging that inspires trust in our mission.
• Drive storytelling across larger brand campaigns, ensuring that messaging feels consistent, emotionally resonant, and true to Owlet’s mission.
• Infuse storytelling into promotional campaigns, bringing out the “why” behind an offer so parents connect with the value beyond just a discount.
• Balance rational clarity (what it does, why it matters) with emotional resonance (how it feels, why parents can trust us).
• Partner with design to identify moments in the parent journey that need extra love, adding delight through copy that feels human, warm, and reassuring, even when parents are sleep-deprived.
• Craft copy that helps parents feel guided and cared for, so Owlet comes across not just as a tool but as a partner in their journey.

Voice, Tone & Systems Development

• Define and evolve Owlet’s voice, tone, and messaging framework to reflect clarity, empathy, and emotional resonance.
• Create & manage product foundational copy docs that ensure consistency across all parent touchpoints: website, social, email, in-app copy, and retail packaging.
• Understand Owlet’s product features deeply and translate them into clear, meaningful benefits that resonate with parents.
• Help elevate UX from feeling technical to feeling intuitive, warm, and guided, ensuring parents know exactly where to go and what to do without missing key messages.
• Build scalable frameworks and guidelines that allow copy to stay cohesive across teams, channels, and contexts.
• Leverage AI and other tools thoughtfully to create systematic foundations for messaging while maintaining a human voice.
• Think in systems, not just words, ensuring Owlet’s messaging can grow with our products and campaigns.

Cross-Functional Bridge

• Act as a bridge between Brand Design, Marketing, Product Design, and other partners, ensuring copy creates a unified parent experience across products, campaigns, and promotions.

Requirements

• 5+ years of experience in copywriting for consumer brands, ideally spanning both marketing and product UX copy.
• A portfolio that showcases emotionally resonant storytelling across channels such as digital, product, campaigns, and social.
• Strong understanding of UX principles and experience writing for digital product experiences.
• A collaborative mindset, comfortable working closely with design, marketing, and product teams.
• Ability to manage and synthesize feedback across teams, balancing multiple perspectives while protecting clarity, consistency, and voice.
• Systems thinker who can balance big-picture frameworks with hands-on writing.
• Excellent communication skills and a passion for helping parents feel informed, guided, and supported.

Benefits

Owlet offers a comprehensive benefits package that supports your health, financial well-being, and work-life balance:

• Health & Wellness: Multiple medical plan options (PPO and High-Deductible with HSA), plus dental, vision, life, and disability coverage. Wellness resources include mental health support, EAP access, and fitness incentives.
• Financial Benefits: A competitive 401(k) plan with company match, employee stock purchase program, and potential equity grants.
• Work-Life Balance: Generous flexible PTO policy, including Flex Fridays, paid parental leave (up to 14 weeks), and remote/hybrid work options.

Owlet Baby Care, Inc. is the equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Owlet is changing the world of parenting with meaningful products that truly make a difference for millions around the world. Owlet has helped more than a million parents keep their children safe, while bringing joy and sleep to the parenting journey. We believe every parent deserves the peace of mind that comes with a better understanding of their baby’s needs.

Learn more about our amazing mission at https://owletcare.com/pages/why-owlet

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

Are you a product leader who loves to build and ship? We're looking for a Senior Product Manager to own a core part of the SurveyMonkey platform. You will be responsible for defining the future of how millions of users create, distribute, and analyze surveys. You'll drive the product strategy for our survey authoring experience, from building intuitive smart features to enabling seamless multi-user collaboration. We're looking for a builder who has a passion for AI and a bias for action, ready to make a significant impact on our most foundational product.

What you’ll be working on

• Define and lead the product strategy for a critical area of our core platform, such as the survey authoring canvas, distribution channels, or response collection and analysis.
• Identify and champion opportunities to integrate AI/ML to make our products smarter. You could work on anything from AI-powered question suggestions to automated analysis of open-ended text responses.
• Partner closely with engineering, design, and data science to scope, build, and launch new features. You'll use your influence to align stakeholders and move projects forward at high velocity.
• You'll be accountable for defining, prioritizing, and executing against a roadmap that drives key metrics like survey send rates, user engagement, and retention.
• You will build and evolve features that enable seamless collaboration and sharing, empowering multiple users and teams to work together on surveys.

We’d love to hear from people with

• 5-7 years of product management experience, with a track record of building and shipping successful products.
• Experience or strong interest in AI/ML, with the ability to identify and leverage new technologies to solve user problems.
• A "builder" mindset with a passion for designing elegant and intuitive user experiences for complex workflows.
• An entrepreneurial spirit and comfort in ambiguity, with a proven ability to lead a cross-functional team toward ambitious goals.
• Deep analytical skills and the ability to make data-informed decisions about prioritization and trade-offs.
• Excellent communication skills and the ability to articulate a clear product vision to a wide range of audiences

#LI-remote

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

About Care.com

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Here, entrepreneurs, self-starters, team players, and big problem solvers unite behind a common cause. Here, we’re applying data analytics, AI and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

Position Overview

You will proactively build client relationships while consistently achieving and exceeding revenue objectives. This is a full-time, mid level (2+ yrs) inside sales position that requires both cold calling and warm follow-up with potential clients. This position calls for a high-energy relationship builder who can identify key client managers, navigate business terms, and secure partnerships that are mutually beneficial to Care.com and our clients.

• Application Timeline: Accepting applications through October 3rd, 2025
• Target Start Date: Monday, October 27th, 2025
• Work Environment:  Remote
• On Target Earnings: $80,000-$100,000 annually (base + uncapped commission)

What You'll Do:

• Interact with small to medium size business owners, to offer Care.Com Marketing Solutions to help build their customer base and achieve their business goals. Those businesses include child and senior care facilities (daycare, skilled nursing, senior/memory/adult care). 
• Maintain a consistent and balanced pipeline of opportunities and close deals through the sales cycle.
• Monitor the daily volume of calls, messages, & touch points
• Achieve individual sales goals/quota on a consistent weekly and monthly basis
• In-depth understanding of company services/products, industry, and competitive knowledge, and trends with a focus on value
• Work closely with the Care.com management team to analyze sales and financial metrics while retaining your book of business

Who You Are:

• 2+ years in B2B sales is required 
• Experience with cold-calling sales is required.
• Must commit to 100 dials, and a minimum of 3 hours of talk time, each day.
• Organized and process-driven in approach and prioritization of targets & tasks – be able to manage activities across the sales cycle
• Problem-solving & closing skills – the ability to handle objections, persuade, and consistently close deals
• Ability to maintain accurate information on each account in a sales automation system
• Motivation, drive, and a self-starting mentality- this position requires a high level of activity and resilience
• A quiet, dedicated space that allows you to work free from distractions
• A minimum internet speed of 100mps
• Work in a collaborative environment- and be able to interact with groups with the best approaches for success
• Strong verbal and written communication skills
• A positive, hardworking demeanor combined with a constant “what’s up next?” mentality as you’ll be working with multiple accounts at once
• We provide a comprehensive training program.  During your first three weeks of employment, no more than 2 full hours of training can be missed, as it will cause you to fall behind.

Due to business, legal, and payroll considerations, Care.com is unable to hire candidates who reside in the following states: Alaska (AK), Arkansas (AR), California (CA), Delaware (DE), Hawaii (HI), Iowa (IA), Idaho (ID), Maine (ME), Minnesota (MN), Mississippi (MS), Montana (MT), North Dakota (ND), Nevada (NV), Oregon (OR), Rhode Island (RI), South Dakota (SD), Washington (WA), West Virginia (WV), Wyoming (WY), Vermont (VT).

____________________________________________________________________________________________________________________________

Company Overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).

#LI-Remote

Hi 👋

We are Bïrch. Our product is a mighty toolbox for all the things creative and growth marketing teams do — content creation, collaboration, and ad campaigns, all in one place. We’ve been in the game for over 8 years — trusted by 600+ companies and more than 5,500 marketers. With billions in ad spend running through our platform, we’re not just keeping up — we’re one of Meta’s fastest-growing partners and officially backed by both Meta and Google. Recently, we rebranded from Revealbot to Bïrch, and we wrote about this transformation journey here.

We’re building a new part of the product and rethinking the architecture of the entire Birch ecosystem. It’s an exciting moment — full of opportunities to reshape how things work and feel. We're evolving from a tool built just for media buyers into a full-on collaboration platform for all marketing teams — and we’re building an AI agent to help them get things done faster and smarter. It’s a big shift in how we see the product, and we’re looking for a design expert with curiosity, a future-facing mindset, and the drive to help shape this next chapter.

We’re a remote-first team of ≈35 friends spread around the world with an HQ in Barcelona. We’ve built one successful product and now transitioning to a broader vision. We hire globally and love meeting offline: Two last years we were in Barcelona, and the year before in Istanbul. Here’s our team’s Instagram that can show you more of who we are. We are a spicy mix of different cultures and backgrounds.

Requirements

You’re a designer who lives on the edge of what’s next — curious about the future, excited by new technologies, and always exploring how interfaces can feel more human. You think like a user and you care about both how things work and how they feel.

In your past roles, you’ve likely:

• Worked with products that have complex information architecture, ideally in B2B SaaS. Experience in AdTech or MarTech is a plus.
• Designed product flows from scratch, including navigation and experience architecture.This will be especially valuable as we rethink how our navigation works and integrate the Studio product into Workspaces.
• You’ve taken the lead or guided fellow Product Designers, creating clear workflows, keeping the team energized, and delivering strong outcomes.
• Worked or played with AI-driven interfaces, and can think critically about how AI fits into real user journeys.

Your approach to work:

• You have a strong visual sensibility — you care about aesthetics, details, and how design makes people feel.
• You know when to rely on research and when to trust your gut — balancing intuition with analytics. You’re comfortable with both qualitative and quantitative data, even when user numbers are small.
• You’re genuinely interested in how the marketing world works, and you’re ready to dive deep into the logic behind our product and the business it supports.

You’ll be reporting directly to our CEO, Mike, and working closely and leading the Product team, including Product Designers, Product Manager, and Data Analyst. For us, product and design are inseparable, so we’re looking for someone who truly shares this mindset. Together, you’ll lead the charge in reimagining and elevating the user experience across our entire platform. This role is a mix of hands-on design, strategy and systems thinking.

You’ll be focusing on:

• Rebuilding the entire UX architecture across the product. Our ecosystem is evolving — and we need a fresh, thoughtful structure that ties everything together. You’ll rethink how users navigate our product, how they find what they need, and how the experience flows from start to finish.
• Design leadership & hands-on craft. In this role, you’ll be both creating designs yourself and leading the team — reviewing, refining, and guiding their work. You’ll set direction, provide feedback, and ensure the team delivers outstanding design that moves the product forward.
• Designing AI-powered user flows. We are integrating AI into our core product experience and you’ll be designing how these intelligent flows come to life — making them intuitive, useful, and delightful.
• Defining and evolving the visual language across different product areas. Our product is growing, and we want it to look and feel consistent — and beautiful. You’ll help shape the visual style, ensuring that every part of the product feels connected and emotionally engaging.

Benefits

• A real design challenge with high impact. You’ll help shape a new product from the ground up — rethinking the experience, building with intention, and weaving in AI in meaningful, user-centric ways.
• A product with scale and momentum. Birch has a loyal customer base, strong traction, and big plans. You’ll be designing for a real audience — and helping take the product to the next level.
• Trust and autonomy. We believe in hiring people who know what they’re doing — and then giving them the space to do it. You’ll have full ownership of your workday, your design choices, and the approaches you take. No micromanagement, just real responsibility.
• We’re more than colleagues — we’re friends. Our culture is special. We genuinely like each other as people, create meaningful work, and enjoy spending time together.
• Competitive salary and various benefits:
• 🏖 38 days of paid time off annually to take enough time to rest and explore the world.
• ❤️ Full health insurance is provided through Alan or SafetyWing.
• ✈️ $2000 annual holiday travel bonus for tickets and accommodation for yourself and your loved one.
• 🎓 $2000 annual Learn & Development budget to upskill yourself.
• 🫂 $2000 annual bonus for meeting with your team in Barcelona or another country
• 🇪🇸 Company’s support in relocation to Barcelona
• 💻 Laptop budget to buy the latest MacBook (or other powerful gear).
• 🌍 Regular team meet-ups and off-sites to work and have fun together.
• 🏠 You can choose to work remotely or have a hybrid work arrangement if you are in Barcelona.
• 🖥️ Co-working budget if you need a break from your home office.

Let’s be honest — working with us isn’t all fun and pink unicorns (though it is a big part). Here are some potential challenges you’ll face:

• **Hands-on by default.**Yes, this is a Lead role — but it’s not purely managerial. You’ll still be deeply involved in the craft, spending more than half your time designing, prototyping, and thinking through complex UX challenges.
• Working with legacy systems. You’ll need to rethink and redesign within existing product constraints — finding smart, elegant solutions without always starting from a blank page.
• Diving deep into a complex industry. AdTech and MarTech can be nuanced and layered. You’ll need curiosity and patience to truly understand how things work under the hood.
• Designing with limited user signals. Our user base isn’t massive (yet), so you’ll often have to balance intuition with analytics, and make confident decisions without perfect data.
• We move fast and sometimes in unexpected directions — you should be open to letting go of a solution and adapting when the focus shifts.

If all of that is not an issue for you, we would be happy to receive your application 🫶

Plan and execute direct sales activities within a territory to meet and exceed sales and margin goals by building and maintaining long-term relationships and creating loyalty with target accounts through telephone calls and direct sales. 

The position will require a solutions-oriented consultative selling approach, servicing existing customers and finding new customers, getting to know the customer’s industries and applications, and making value added recommendations that will help them meet their goals, such as increased productivity and reduced costs. 

The ideal candidate for this position will have a strong sales background, a strong interest in technical and mechanical products and applications, and the ability to interact effectively with customers and team members.  Success in this position will require solid knowledge of our products as well as our customer’s industries and applications for our products, exercise solid organizational, route planning, and time management skills, including the ability to manage their business while on the road.

Responsibilities:

• Drive Sales and Margin by engaging in extensive direct customer contact to conduct sales and service activities including developing strong customer relationships, introduce new products; identify product applications; and keep customers informed of product and service developments.

• Finding new customers via referrals and prospecting.

• Convert referrals and prospects into active accounts through direct and indirect sales contact.

• Prepare quotations and proposals, follow up and negotiate terms, and close transactions.

• Increase sales volume and gross margin by improving the quality of information provided to customers; up-selling when applicable; working to eliminate returns and complaints, and continuously improving sales techniques.

• Prepare and present business plans that demonstrate strategy to meet and exceed budget expectations.

• Demonstrate self-motivation, enthusiasm, and friendliness with internal and external customers to maintain and promote good relationships.

• Organize and conduct training sessions for customers; survey the market and competitive conditions; and complete reports regarding itineraries, expenses, sales calls, and other information in a timely manner.

• Use training programs to improve skill sets and product line knowledge to maintain productivity and enhance the selling process and increase territory sales volume.

• Effectively manage controllable expenses within the sales territory such as; transportation, lodging, and meal expenses.

• Complete development plan and participate in continuing education programs to improve competencies, skills and servicing techniques.

• Contribute information and ideas to management and assists others in the company to enhance and improve sales results.

• Invest the necessary time to accomplish the primary objectives and does not yield to time constraints. 

• Conduct specialty projects and perform other related duties as assigned by management.

• Possess a valid driver’s license and meet company motor vehicle insurability.

• Completion of college degree and/or equivalent sales experience.

• Three to five years of outside sales experience.

• A strong interest in technical and mechanical products and applications.

• Knowledge of company products, the industry, competitors, basic business concepts, and an understanding of customer needs and expectations.

• Solid organizational and time management skills.

• Excellent communication and listening skills.

• Practice integrity and professionalism in all aspects of the business.

• Must work well in teams.

• Computer literacy, with focus on Microsoft products.

• Willingness to learn and participate in intense training.

• Must possess an out-going and likable personality.

• Must have a positive “can do” attitude.

• Bilingual preferred.

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

"DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC 

“The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA 

DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. 

Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. 

Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. 

We are seeking a highly motivated and experienced Enterprise Account Executive / Strategic Account Manager to drive growth across the West Coast Region.

The ideal candidate will bring a strong track record of success in enterprise sales, experience engaging with technical decision-makers, and the ability to consistently exceed revenue targets. This role requires a strategic seller who thrives in building relationships, identifying new opportunities, and closing complex enterprise deals.

• Develop and execute a territory and account strategy to drive revenue growth across assigned enterprise accounts.

• Build a deep understanding of DDN’s solutions and effectively communicate value to business and technical stakeholders.

• Prospect, qualify, and develop new opportunities to build a strong and sustainable pipeline.

• Manage the full sales cycle, including discovery, solution presentation, proposal, negotiation, and close.

• Collaborate with technical teams and internal stakeholders to deliver customer-focused solutions.

• Accurately forecast pipeline and results, ensuring alignment with quarterly and annual targets.

• Maintain CRM data integrity and provide timely updates on sales activities.

• Ensure customer satisfaction, drive renewals, and develop accounts into long-term partnerships.

• Travel within the territory as required for customer meetings, presentations, and events.

• 5+ years of quota-carrying enterprise sales experience in SaaS, cloud, ML/AI infrastructure, or related technology solutions.

• Experience selling at a high-growth or startup organization preferred.

• Demonstrated success in new business development and account expansion within enterprise organizations.

• Strong communication, presentation, and negotiation skills.

• Self-starter who thrives in a dynamic environment and is motivated by exceeding targets.

DDN has a very strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities: 

Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. 

Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable. 

Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful. 

Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.

DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

#LI-Remote

About Worksoft:

Worksoft empowers business and IT to deliver flawless applications faster and more efficiently with the ability to discover, document, test, and automate end-to-end business processes in pre-production and production environments.

Our solutions ensure business process quality and resilience by automating tests for SAP, Oracle, and other enterprise applications. Recognized by global enterprise customers and top system integrators as the “gold standard” for SAP automated testing.

Worksoft’s automation is embedded into their ERP practices to support Agile, DevOps, and SAFe methodologies and accelerate digital transformations.

About the Role:

The Worksoft Sr. Customer Success Manager (CSM) will be responsible for the post-sales journey for a group of Worksoft’s new and existing clients by developing and nurturing trusted advisor relationships with multiple key contacts at the client. The appropriate candidate will be a success-driven, self-starter problem-solver who possesses strong relationship building and account management skills, as well as can identify the need for additional Worksoft solutions and services while ensuring customer satisfaction with long-term retention in mind.

The Sr. CSM will be responsible for the facilitation and delivery of top tier service, strategic success planning and value-added consultation to clients, with the objective of retaining and growing. The candidate will join a growing team of CSM’s covering North America. This position will report into the Director, Customer Success and be part of a virtual team

Responsibilities:

• Develop and maintain strong contacts within various levels of the organization through proactive outbound activities such as email, phone calls and onsite visits.
• Serve as part of the onboarding team to ensure a successful start to our customer's journey and be the primary contact for ongoing inquiries pertaining to Worksoft products, services, training and resources, as well as customer success events.
• Proactively engage your customers on a regularly scheduled cadence where you will work closely with them to review performance metrics, additional training needs and usage of the Worksoft product to ensure your customers are optimizing their value from their Worksoft investment. 
• Provide escalation management assistance for both client and Worksoft as needed; provide support and guidance while reacting to the unexpected.
• Develop a customer success plan for each customer; define key performance indicators with customers and make sure they meet and/or exceed them. 
• Plan and execute regular business reviews with customers to understand and guide expansion opportunities. 
• Understand and articulately communicate client feedback on Worksoft’s product offerings and services to help drive product enhancements and roadmap.
• Oversee, maintain and update CRM system with client statuses and interactions.

Skills Required:

• Communication Skills:
Exceptional verbal and written communication skills are essential to effectively engage with customers, stakeholders, and internal teams. Must convey complex ideas clearly, ensuring alignment across departments and client satisfaction
• Product Knowledge:
A deep understanding of Worksoft’s test automation products and solutions is crucial to guide customers in optimizing their use. Expected to stay up to date on product features and updates to provide accurate and relevant support
• Industry Knowledge:
Strong knowledge of the test automation industry and emerging trends allows to position the Worksoft’s solutions as industry leading. Should leverage this expertise to understand customer pain points and offer tailored solutions.
• Consultative Mindset:
The ability to approach client interactions with a consultative mindset is key, identifying customer needs and offering strategic guidance. Should serve as a trusted advisor, ensuring that clients get maximum value from their investment.
• Problem Solving:
Proficiency in identifying root causes and providing effective solutions to client challenges is essential. Should proactively address obstacles and ensure timely resolutions to meet customer expectations.
• Customer Relationship Management:
Building and maintaining strong, long-term relationships with customers is at the heart of this role. Must foster trust and loyalty through regular interactions, ensuring client satisfaction and retention.
• Time Management / Organizational Skills:
The ability to manage multiple accounts, projects, and deadlines efficiently is critical. Must prioritize tasks and resources to ensure consistent delivery of high-quality customer success services.
• Data-Driven Decision Making:
Using data to make informed decisions is crucial for continuous improvement. Must analyze customer metrics and trends to identify areas for growth, optimization, and enhanced customer satisfaction.
• Sales Skills:
Should possess strong sales acumen to identify upselling or cross-selling opportunities. Must collaborate with the sales team to align on customer needs and contribute to revenue growth.
• Adaptability:
Flexibility in adjusting to changing customer requirements, industry trends, and internal priorities is essential. Must thrive in a fast-paced environment and navigate ambiguity with ease.
• Team Collaboration:
Working closely with cross-functional teams, including product, engineering, and sales, is critical. Must ensure seamless communication and collaboration across departments to enhance customer outcomes.
• Emotional Intelligence - Empathy:
Demonstrating empathy and emotional intelligence is vital for understanding customer concerns and building meaningful relationships. Must approach each client interaction with sensitivity and care to foster trust and loyalty.

Experience:   

• Minimum 5 years of customer success or similar customer-facing experience in a technology or software company (preferably SaaS) with proven ability to retain and expand
• Minimum of 2 years with software automation and/or software quality assurance
• Experience with implementing software, upgrading enterprise software, or understanding of enterprise software (SAP, Oracle) is highly desirable
• Understanding the enterprise software lifecycle (agile, hybrid, waterfall) plus patches, upgrades and impact, is highly desirable 
• Ability to travel to North America customer sites at least 30% of the time

Mode of Work: Remote

Compensation: $120,000 to $150,000 plus variable bonus plan - quarterly

Time zone: Eastern or Central Time Zone preferred, anywhere US

Worksoft is committed to creating a diverse and inclusive workplace where our colleagues can be themselves, have equal opportunities, and can perform at their best. 

Worksoft Benefits:

Full-time employees at Worksoft enjoy:

• Employer-sponsored health plans through BCBS TX
• Vision and dental insurance coverage
• Employer HSA contributions
• Life insurance and AD&D coverage
• Short and long-term disability insurance
• 401(k) retirement plan with 100% employer match up to 4%
• 15+ PTO days per year
• 12 paid holidays annually
• Summer Hours program with half-day Fridays twice monthly (Memorial Day to Labor Day)

Worksoft Values:

• People Matter Most.
• Customers are Our Why. 
• Do What’s Right. 
• Own It. Find a Way. 
• Stay Curious, Keep Learning.

 Equal Employment Opportunity: Worksoft is an Equal Employment Opportunity employer committed to providing equal opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age (40 or older), disability, genetic information, veteran status, or any other legally protected characteristic. All qualified applicants will receive consideration for employment without discrimination.

Worksoft is committed to creating a diverse and inclusive workplace where our colleagues can be themselves, have equal opportunities, and can perform at their best. 

Customer Success Manager, AEC (Architecture, Engineering and Construction)

Esri Canada has an exceptional opportunity for a Customer Success Maanger to join our AEC Department.

Reporting to the Director, AEC, this role is primarily dedicated to clients in the Architecture, Engineering, and Construction sectors. The success of our customers is fundamental to our continued growth, and we strive to serve as trusted partners by helping clients maximize their return on investment in GIS technology.

In this position, you will leverage your expertise and initiative to cultivate strong relationships with key stakeholders, gain a thorough understanding of their business requirements, and ensure our solutions align with their objectives. You will act as an advocate for the customer, facilitating clear and open communication to achieve mutually beneficial outcomes. Through these efforts, you will drive solution adoption and identify opportunities that contribute to the ongoing success of both the customer and Esri Canada.

This role will be remote and based in Canada

About us:

Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics.

If you are passionate about making an impact in an organization that's committed to creating a sustainable future, consider joining our team!

A Day in the Life of a Customer Success Manager, AEC at Esri Canada:

• Establish a trusted strategic advisor relationship with customers to drive strategic value.
• Work with key customers to establish critical goals, key performance indicators and aid the customer in achieving their goals and overall vision through development of a Customer Success Strategy, including a multi-year roadmap.
• Identify, document and communicate key software feature enhancement requests on behalf of key customers.
• Identify and recommend the best use of GIS and locational intelligence within an organization to promote customer success and a ROI from their investment in Esri Canada solutions.
• Assist in continuous improvement in refining client persona's to strengthen the ideal target end users.
• Develop and maintain product knowledge.
• Support the account teams in the documentation of account plans for customers detailing recommended short, medium- and long-term strategies with action plans, and in preparing and presenting compelling sales proposals.
• Help to identify and support the resolution of customer problems or issues and work with the appropriate Esri Canada teams to mitigate or resolve them.
• Support Account Managers and Inside Sales team with sales calls, new sales programs to foster increased revenues.
• Proactively drive renewals and expand the adoption of Esri products within existing accounts by identifying opportunities for upselling and cross-selling additional services or solutions.
• Maintain customer and market intelligence in Salesforce as required.
• Actively promoting client successes through coordination of community building events and social selling activities.
• Support the development of technical proposals, RF(x)'s, SOW's, and implementation plans as needed working with the Professional Services team.
• Working knowledge of standard industry products including AutoCAD, Civil3D, Autodesk Construction Cloud (ACC), BIM360, and Revit.
• A familiarity with InfraWorks, Bentley MicroStation, ProjectWise, BlueBeam Revu, and Hexagon CADWorx®.

General Responsibilities:

• Participate collaboratively in the company Employee Development Program.
  
• Communicate effectively with internal and external personnel at all levels, always representing the company in a professional manner.
  
• Actively participate in company, staff or individual one-on-one meetings on an ongoing basis for the purposes of effective teamwork, enhanced communication and progressive co-operation strategies within the company as well as other departments across the company.
  
• Continually contribute to the profitability of the company and ongoing business operations by initiating, recommending and implementing continuous improvement strategies and initiatives.
  
• Conduct any general duties, specific job projects and responsibilities as assigned or required by the Director or Esri Canada management in a timely and professional manner.

What you bring to the team:

• University Degree and or College Diploma in a related field of study such as planning, architecture, engineering, geomatics, construction, or environmental management.
• Strong knowledge of how GIS integrates with typical AEC workflows, including design, construction, operation, and asset management processes, to provide solutions that optimize customer outcomes.
• Prior experience with customer/account management. Ability to interact with client teams at various levels of technical and non-technical depth, particularly at the executive / senior leadership level.
• Minimum 5 years' direct experience working with AEC firms and/or GIS companies in consulting or business development role.
• Proven success in working closely with both technical teams (e.g., GIS specialists, AutoCAD technologist, Engineers) and customer stakeholders to ensure alignment and project success.
• Knowledge and experience with current Esri software offerings in the areas of desktop, server and online/web technologies.
• Strong problem-solving skills combined with the ability to develop and present innovative ideas and conceptualize new approaches and solutions to customer business problems. 

The following competencies are essential to this role:

• Strategically astute, with an ability to identify opportunities, assess risks, understand impacts and communicate actionable insights through strategic success plans.
  
• Excellent customer-facing and consultative sales skills.
  
• Ability to understand complex business problems and to assist in the proposal of GIS and location intelligence-based solutions.
  
• Ability to write and present compelling customer strategies and sales propositions.
  
• Strong networking, negotiation, and facilitation skills.
  
• Effective collaborator with Esri Canada teams to deliver on customer requirements and ensure successful outcomes.

Bonus points for this position:

• Bilingual (English/French).
  
• Ability to travel within Canada and occasionally to the US.

What Esri Canada offers you:

We prioritize our employees' well-being and work-life balance. Our benefits include:

• Work from Home or hybrid work
• Generous Paid Time-Off: Enjoy up to 6 weeks of time off per year, including:
• 3 weeks of paid annual vacation, increasing with years of service
• 50 hours of Paid-Time Off (PTO) for personal needs
• 32 hours of Summer Time
• Winter holiday office closure
• Comprehensive health benefits plan
• RRSP match increasing with years of service
• Training and development programs for professional growth
• Company perks including discounts on gym memberships, technology purchases and more.
• Company-sponsored events and social activities
• Employee-driven initiatives such as yoga sessions, book clubs, interactive podcasts, and more.

How to apply:

Ready to join our amazing team? Submit your resume today!

Esri Canada fosters a dynamic and inclusive work culture, the opportunity to build your skills, and the flexibility to work remotely or at any of our offices across Canada. Occasional travel to corporate offices or customer sites may be required for certain positions. We offer attractive salaries, an engaging work environment, and an outstanding benefits package with generous time-off. We value employment equity and will provide accommodations upon request at any stage of the hiring process. We appreciate all applications, but only those selected for an interview will be contacted. Our hiring process includes background checks as a condition of employment.

_________________________________________________________

Gestionnaire de la réussite des clients, AIC (architecture, ingénierie et construction)

Esri Canada offre une occasion de carrière exceptionnelle en affichant un poste de Gestionnaire de la réussite des clients, AIC (architecture, ingénierie et construction) au sein de son équipe AIC (architecture, ingénierie et construction).

La personne relèvera de la ou du Directeur, AIC et travaillera à la réussite de l'entreprise en remplissant la mission suivante : principalement dédié à la clientèle dans le secteur de l'architecture, de l'ingénierie et de la construction (AIC). Le succès de notre clientèle est fondamental pour notre croissance continue, et nous nous efforçons d'être des partenaires de confiance en aidant nos clients à maximiser le rendement de leur investissement dans la technologie SIG.

Dans ce poste, vous tirerez parti de votre expertise et de votre esprit d'initiative pour établir des relations solides avec les principales parties prenantes, acquérir une compréhension approfondie de leurs besoins commerciaux et veiller à ce que nos solutions soient conformes à leurs objectifs. Vous agirez à titre de promoteur·trice du client, en facilitant une communication claire et ouverte afin d'obtenir des résultats mutuellement bénéfiques.

Grâce à ces efforts, vous favoriserez l'adoption de la solution et repérerez les occasions qui contribuent au succès continu de la clientèle et d'Esri Canada.

La ou le titulaire du poste travaillera à distance au Canada.

Notre entreprise :

Esri Canada offre des systèmes d'information géographique (SIG) qui permettent aux entreprises, aux gouvernements et aux établissements d'enseignement de prendre rapidement des décisions éclairées en mobilisant la puissance de la cartographie et des analyses spatiales.

Si votre plus grande aspiration est d'avoir une incidence dans une organisation qui s'engage à créer un avenir durable, joignez-vous à notre équipe!

Une journée dans la vie d'une ou d'un Gestionnaire de la réussite des clients, AIC à Esri Canada :

• Établir une relation de conseil stratégique de confiance avec les clients afin de générer une valeur stratégique.
• Collaborer avec les clients importants pour définir des objectifs essentiels ainsi que des indicateurs de rendement clés et élaborer une stratégie de réussite axée sur le client, y compris une feuille de route pluriannuelle, afin d'aider celui-ci à atteindre ses objectifs et à concrétiser sa vision globale.
• Déterminer, documenter et communiquer les demandes d'amélioration des fonctionnalités de logiciels clés pour le compte des principaux clients.
• Établir la meilleure utilisation des SIG et de l'intelligence de localisation au sein d'une organisation et formuler des recommandations afin de promouvoir le succès des clients et le rendement de leur investissement dans les solutions d'Esri Canada.
• Contribuer à l'amélioration continue en affinant les persona des clients afin de renforcer les utilisateurs finaux cibles idéaux.
• Développer et maintenir les connaissances sur les produits.
• Soutenir les équipes responsables des comptes dans la documentation des plans de compte pour les clients, en détaillant les stratégies recommandées à court, moyen et long terme avec des plans d'action, ainsi que dans la préparation et la présentation de propositions de vente convaincantes.
• Aider à relever les problèmes des clients et contribuer, de concert avec les équipes appropriées d'Esri Canada, à les atténuer ou les résoudre.

• Soutenir les gestionnaires de comptes et l'équipe des ventes internes par des appels de vente et de nouveaux programmes de vente afin de favoriser l'augmentation des revenus.
• Stimuler de manière proactive les renouvellements et faire augmenter l'adoption des produits d'Esri au sein des comptes existants en cernant les occasions de vente additionnelle et de vente croisée de services ou de solutions supplémentaires.
• Tenir à jour les informations sur les clients et le marché dans Salesforce selon les besoins.
• Promouvoir activement les succès des clients en coordonnant des activités de vente sociale et des événements visant à renforcer la communauté.
• Soutenir l'élaboration des propositions techniques, des énoncés de travaux, des plans de mise en œuvre et des réponses aux demandes de proposition, de devis ou d'information, le cas échéant, en collaboration avec l'équipe des services professionnels.
• Connaissance pratique des produits standards du secteur, notamment AutoCAD, Civil3D, Autodesk Construction Cloud (ACC), BIM360 et Revit.
• Familiarité avec InfraWorks, Bentley MicroStation, ProjectWise, BlueBeam Revu et Hexagon CADWorx®.

Formation, expérience et aptitudes nécessaires :

• Diplôme universitaire ou diplôme d'études collégiales dans un domaine d'étude connexe tel que l'urbanisme, l'architecture, l'ingénierie, la géomatique, la construction ou la gestion de l'environnement.
• Connaissance approfondie de la manière dont les SIG s'intègrent dans les flux de travaux typiques de l'AIC, y compris les processus de conception, de construction, d'exploitation et de gestion des actifs, afin de fournir des solutions qui optimisent les résultats pour les clients.
• Expérience préalable de la gestion des clients et des comptes. Capacité à interagir avec les équipes de clients à différents degrés de complexité technique et non technique, en particulier au niveau de la direction ou des cadres supérieurs.
• Au moins cinq ans d'expérience directe dans les services-conseils ou le développement des affaires auprès d'entreprises AIC ou de sociétés de SIG.
• Aptitude éprouvée à travailler en étroite collaboration avec les équipes techniques (par exemple, les spécialistes des SIG, les technologues AutoCAD, les ingénieurs) et les parties prenantes du client afin de garantir l'alignement sur les objectifs et la réussite du projet.
• Connaissance et expérience des offres logicielles actuelles d'Esri (bureau, serveur et en ligne).
• Forte aptitude à résoudre les problèmes et capacité à développer et présenter des idées novatrices ainsi qu'à conceptualiser de nouvelles approches et solutions aux problèmes commerciaux des clients.

Responsabilités générales :

• Participer en collaboration au programme de perfectionnement des employés de l'entreprise.
• Communiquer efficacement avec le personnel interne et externe à tous les niveaux en représentant toujours l'entreprise de manière professionnelle.
• Participer activement et en permanence aux réunions de l'entreprise, du personnel ou aux réunions individuelles dans le but de favoriser un travail d'équipe efficace, une meilleure communication et des stratégies de coopération progressive au sein de l'entreprise, ainsi que dans d'autres services de l'entreprise.
• Contribuer de façon constante à la rentabilité de l'entreprise et de ses opérations commerciales en cours, en développant, en recommandant et en mettant en œuvre des stratégies et des initiatives d'amélioration continue.
• S'acquitter promptement et professionnellement de toutes les tâches générales, de tous les projets professionnels particuliers et de toutes les responsabilités assignées ou exigées par la directrice, le directeur ou la direction d'Esri Canada.

Les compétences suivantes sont essentielles pour ce poste : 

• Capacité à faire preuve de stratégie ainsi qu'à déterminer les possibilités, à évaluer les risques, à comprendre les répercussions et à communiquer des informations exploitables au moyen de plans de réussite stratégiques.
• Excellentes compétences en matière de vente consultative et de relations avec les clients.
• Capacité à comprendre les problèmes opérationnels complexes et à proposer des solutions fondées sur les SIG et l'intelligence de localisation.
• Capacité à rédiger et à présenter des stratégies clients et des propositions de vente convaincantes.
• Solides compétences en matière de réseautage, de négociation et de présentation.
• Capacité à collaborer efficacement avec les équipes d'Esri Canada pour répondre aux exigences des clients et garantir des résultats fructueux.

Compétences considérées comme des atouts :

• Capacité de voyager au Canada et occasionnellement aux États-Unis.
• Bilinguisme (anglais et français).

Ce qu'Esri Canada vous offre :

Nous accordons la priorité au bien-être de nos employés et à l'équilibre travail-vie personnelle. Voici quelques-uns de nos avantages :

• travail à domicile ou travail hybride;
• congés payés généreux comprenant ce qui suit :
• jusqu'à six semaines de congés par an,
• trois semaines de congés annuels payés (ce nombre augmente en fonction des années de service),
• 50 heures de temps libre rémunéré pour les besoins personnels,
• 32 heures de temps d'été,
• fermeture des bureaux pendant la période des fêtes de fin d'année;
• régime d'assurance maladie complet;
• programme de cotisation égale au REER;
• programmes de formation, de perfectionnement et d'avancement professionnel;
• avantages offerts par l'entreprise comprenant des réductions sur les abonnements de centre d'entraînement, sur les achats de technologie et bien plus encore;
• événements et activités sociales parrainés par l'entreprise;
• initiatives menées par les employés, comme des séances de yoga, des clubs de lecture, des baladodiffusions interactives, et plus encore.
• La maîtrise de l'anglais est essentielle, car ce poste nécessite une communication régulière avec les clients et une assistance dans les régions anglophones.

Comment postuler :

Vous voulez vous joindre à notre formidable équipe? Soumettez votre CV dès aujourd'hui!

Esri Canada met en valeur une culture de travail dynamique et inclusive, ainsi que votre perfectionnement professionnel et la flexibilité de travailler à distance ou à l'un de nos bureaux au Canada. Certains postes peuvent nécessiter des déplacements occasionnels à destination des bureaux de l'entreprise ou d'un client. Nous offrons des salaires attrayants, un environnement de travail accueillant et un ensemble d'avantages sociaux exceptionnels avec de nombreuses vacances. Nous accordons une grande importance à l'égalité d'accès à l'emploi et fournira des mesures d'adaptation sur demande à n'importe quelle étape du processus d'embauche. Nous apprécions toutes les candidatures, mais seules les personnes sélectionnées pour un entretien seront contactées. Notre processus d'embauche comprend une vérification des antécédents comme condition d'emploi.