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Headquarters: Remote URL: https://www.databricks.com/ Mission We are looking for experienced pre-sales professionals who have a successful track record helping large enterprises become more data-driven. Working with the Enterprise Account Executive (AE), the Enterprise SA defines and directs the technical strategy for our largest and important accounts, leading to more widespread use of our products and wider and deeper adoption of ML & AI. You will lean upon your solid background in value selling, technical account management and technical leadership to maximize success in these accounts. While you work with a team that includes hands-on resources who will build proofs of concept and demonstrate Databricks' products, you need to be technical and must understand the relevance and application of ML & AI within a range of use cases important to the target accounts in the High Tech and Manufacturing space. Outcomes You work with multiple clients as the main technical voice for Databricks. You lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy You implement the technical strategy in the account, in close understanding of the strategy. You build a movement of technical champions within the account. You align technical strategies around Databricks solutions. You provide structured mentorship for other team members. Gain the respect of your peers based on your experience, insight, and contributions. Competencies: Proficiency at establishing virtual teams, and leading them to ultimate success within the account. Experience working very large (> $1m ARR), global accounts. Form relationships with executives and influencers. Present a convincing point-of-view to important decision-makers that leads them down a path of success. Technical in big data, data science and cloud. An ability in data-driven business transformation, and driving change with data. Production programming experience in Python, R, Scala or Java Nice to have: Databricks Certification   To apply: https://weworkremotely.com/remote-jobs/databricks-solutions-architect

Headquarters: Remote URL: https://6sense.com/ Our Mission: 6sense's mission is to multiply what matters: growth, retention, and efficiency.  We envision a future where companies, teams and people reach their full potential. Our People: People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging.  Every 6sensor plays a part in defining the future of our industry-leading technology.  6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.  We want 6sense to be the best chapter of your career.  The Role Imagine a solution that predicts—with 85% accuracy—who your customers are going to buy from, what they’ll buy, and when. As a Sr. Customer Success Manager, you’ll play a pivotal role in driving adoption, aligning platform usage with strategic business outcomes, and ensuring long-term customer value. You’ll own high-impact customer relationships, lead renewal and growth strategies, and help operationalize Customer Success for scale across our enterprise segment.   Responsibilities We’re scaling our Customer Success team and looking for strategic, process-driven professionals who thrive in dynamic environments. You’ll be responsible for: Driving adoption and strategic alignment: Partner with global enterprise customers to deeply understand their business goals and ensure 6sense is embedded in their workflows to deliver measurable ROI and business impact. Owning renewals and GRR metrics: Lead renewal strategy and execution, proactively identifying expansion opportunities and mitigating churn risk in collaboration with Account Executives. Operationalizing for scale: Apply scalable methodologies and tools to manage customer engagement efficiently across a growing portfolio.  Building executive relationships: Establish trusted advisor status with senior stakeholders and decision-makers, aligning 6sense capabilities to their strategic priorities. Developing success plans and EBRs: Create and maintain mutual success plans and executive business reviews that clearly demonstrate value and progress toward customer goals.  Driving product feedback and roadmap alignment: Act as the voice of the customer internally, influencing product development based on real-world use cases and feedback. Onboarding and enablement: Partner with Services to ensure smooth onboarding, training, and rollout of new features. Creating customer advocates: Cultivate champions who will share their success stories and serve as references for 6sense. Managing multiple priorities: Balance strategic initiatives and day-to-day execution while contributing to a fun, collaborative team culture. Experience & Skills Required 5+ years in Customer Success, Account Management, or Consulting in SaaS or high-tech environments, with a focus on driving technical adoption and measuring strategic value. 3+ years managing enterprise accounts with a proven track record of exceeding renewal and growth targets. Experience aligning platform usage with business outcomes and advising senior stakeholders (including CxOs) on maximizing ROI. Strong understanding of B2B demand generation, marketing operations, and sales analytics. Proven success in negotiating renewals and identifying upsell opportunities. Experience operationalizing CS processes and leveraging internal resources to scale. Familiarity with marketing tech stack (e.g., Marketing Automation, CRM, BI tools). Strong analytical, communication, and project management skills. BA/BS degree required. Willingness to travel (~25%). Additional Skills Desired Experience using Gainsight or other Customer Success Platforms to monitor customer health and track customer goals. Experience selling into or partnering with GTM teams and a knowledge of their KPIs and success metrics.   To apply: https://weworkremotely.com/remote-jobs/6sense-senior-customer-success-manager

Headquarters: Philippines About VeriswapVeriswap is a barter marketplace for sports cards. We’re a team of high-performers on a mission to allow collectors to trade sports cards anytime, anywhere. We care deeply about customer satisfaction, so we need your help ensuring smooth functioning across various aspects of our marketplace. If you’re passionate about helping collectors, and want to see your work make a direct impact in tens of thousands of collectors’ lives–we’d love to have you join our mission!Who We’re Looking ForSomeone who embodies our core values:Competitive greatnessUnimpeachable characterSpeed is kingYou will be part of a global team of support specialists, reporting into the Customer Support Team Lead. This is a great opportunity if you care genuinely and passionately about customer support and about the role it plays in making a customer-centric team successful. There is great growth potential within the role, with opportunities to progress into a Level 2 support function, as well as a number of specialist roles within the company.Day to Day Responsibilities:Promptly respond to at minimum of 12 customer support emails per hour on Zendesk that mainly consist of: Order statuses on a customer’s shipment, questions on how to use Veriswap and customer complaints.Identify customer support bottlenecks and propose systematic solutions that can be formalized into SOPsCommunicating shipment requests to our logistics team to ensure timely delivery of packagesReporting any bugs in our operational flow that our tech team can fix.At Veriswap, You’ll Enjoy:Top-of-market compensation: Because our team is only comprised of the best of the best, we pay the very top-of-marketWorking with a world-class team: From engineering, to product, to operations, we hire only the best of the best. To apply: https://weworkremotely.com/remote-jobs/veriswap-customer-support-representative

Headquarters: Remote, US Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.We are looking for a Senior Product Manager, Consumer Payments to lead Toast’s consumer payments strategy and product area. This role will shape how diners pay across the Toast ecosystem, while also helping restaurants benefit from more seamless experiences, stronger guest loyalty, and improved economics.In this role, you will define and drive the strategy, roadmap, and execution for consumer payment experiences at Toast. This includes card and stored value experiences, guest checkout innovation, loyalty- and rewards-linked payments, and emerging payment methods that improve both the guest experience and cost of acceptance.You will work cross-functionally with teams across Consumer, Payments, Engineering, Design, Data, Risk, Operations, Partnerships, Legal, Finance, and Go-to-Market to turn an ambitious vision into a scalable and differentiated product portfolio. This role sits at the intersection of consumer experience, payments innovation, and business strategy, and requires strong product judgment, technical fluency, leadership, and comfort operating in ambiguity.A day in the life (Responsibilities) Own the product vision, strategy, and roadmap for Consumer Payments, aligning near-term execution with Toast’s long-term strategy.Define the end-to-end consumer payment experience across areas such as wallet, stored value, guest checkout, rewards-linked payments, and emerging lower-cost payment methods.Partner with Consumer and Guest teams to create payment experiences that are seamless, intuitive, and habit-forming for diners across Toast surfaces.Work closely with other Payment teams, Risk, Finance, Legal, and Operations teams to design solutions that are compliant, scalable, and economically compelling.Drive product discovery and prioritization grounded in customer needs, business impact, technical feasibility, and strategic differentiation.Lead complex cross-functional initiatives involving internal platform teams and external partners.Translate broad strategic goals into clear milestones, measurable outcomes, and focused execution plans.Use data to evaluate adoption, engagement, conversion, retention, payment mix, margin impact, and customer value.Communicate strategy, priorities, tradeoffs, progress, and risks clearly to senior leadership and stakeholders across Toast.Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build.Do you have the right ingredients?* (Requirements)8+ years of product management experience, including significant experience in payments, fintech, consumer payments, wallets, or other complex platform businesses.Track record of defining, building, and scaling products in ambiguous, cross-functional environments.Strong understanding of digital payments, wallets, stored value, alternative payment methods, or consumer fintech ecosystems.Ability to balance customer experience, technical complexity, risk and compliance constraints, and business economics.Strong technical fluency and comfort partnering deeply with engineering on architecture, APIs, dependencies, and rollout planning.Excellent communication and stakeholder management skills, with the ability to influence senior leaders and align cross-functional teams.Strong analytical and strategic thinking skills, with the ability to move fluidly between detail and big-picture strategy.Experience with marketplace, network, loyalty, or two-sided platform models is a plus.Special Sauce* (Nice to Have)Experience building wallet, stored value, prepaid, debit, or rewards-linked payment products.Familiarity with merchant economics, cost-of-acceptance levers, or alternative payment rails such as ACH or pay by bank.Experience in hospitality, commerce, or local marketplace products.AI at ToastAt Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.Our Total Rewards PhilosophyWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.#LI-REMOTEThe base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.Zone A$159,000 - $254,000 USDZone B$138,000 - $221,000 USDZone C$125,000 - $200,000 USDHow Toast Uses AI in its Hiring ProcessThroughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.Diversity, Equity, and Inclusion is Baked into our Recipe for SuccessAt Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.We Thrive TogetherWe embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.Apply today!Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.------For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. To apply: https://weworkremotely.com/remote-jobs/toast-senior-product-manager-consumer-payments