Kin is redesigning insurance to be smarter, faster, and centered on the customer. We use intelligent pricing, offer seamless bundling, and make every step (from purchasing, servicing to claims) simple and friction-free, especially in the places traditional insurers often ignore.

We empower people to protect what matters most, starting with their homes and expanding to all they value, in a world where climate risks, rising costs, and outdated systems leave too many behind. Our approach has fostered amazing growth, attracted marquee investors, and earned us accolades, including being named to:

• Built In Chicago's Best Places to Work, Midsize Companies (2021-2025).

• Forbes' America's Best Startup Employers (2021- 2024, Ranked #37 in 2024).

• Inc. 5000 Fastest-Growing Private Companies.

• Forbes’ Fintech 50.

Simply put, our people are what make us great – we need forward-thinking, inspired game-changers like you to join us in our mission.

Kin is seeking a Senior PR Specialist to join our growing communications team. In this role, you will be a key player in shaping and executing our public relations strategy, helping to strengthen Kin's position as a leading innovator in the insurance industry. You will use your strategic storytelling skills and media relationships to drive impactful coverage that aligns with our business goals, with a focus on increasing brand visibility, building authority, and supporting our digital growth objectives.

Your responsibilities will include:

• Strategic Storytelling and Media Relations: Developing and pitching compelling media stories to a wide range of outlets, including consumer, business, tech, and trade publications.

• Relationship Building: Cultivating and maintaining strong relationships with key journalists, editors, and influencers. You'll proactively engage with reporters to understand their interests and identify opportunities to place our unique data and insights.

• Content and Outreach: Developing and placing press releases, blog posts, and other content. You will also own outreach campaigns from ideation to fact checking to pitching and reporting.

• Data-Driven PR: Working closely with internal teams to transform proprietary data and insights into newsworthy stories that resonate with media and support our GEO, SEO, and growth goals.

• Media Monitoring & Analysis: Monitoring news cycles and media trends to identify proactive and reactive media opportunities. You will track and analyze the effectiveness of your outreach and provide regular reports to the organic growth team and management.

• Team Collaboration: Collaborating with cross-functional teams to align PR efforts with business objectives. You'll also provide mentorship and support to junior team members, helping them grow and improve their skills.

• Finding potential story angles based on news trends and data

• Preparing executives for interviews

• Pitching a local story angle

• Writing byline articles

• Developing and submitting an award entry

• Working with the product team to confirm details of a new launch

• Experience: A minimum of 4+ years of experience in media relations and public relations with a proven track record of securing media coverage. A background in consumer-facing fintech, insurtech or personal finance industry is a plus.

• Relationship Management: Experience building and nurturing relationships with journalists and media contacts.

• Communication Skills: Superior written and verbal communication skills with the ability to adapt your style for different audiences.

• Strategic Mindset: A strong understanding of how earned media, including links and citations, impacts brand authority, GEO, and SEO.

• Data-Driven Approach: You are comfortable using data for storytelling and have experience reporting on campaign performance to a variety of stakeholders.

• Project Management: The ability to handle and execute multiple projects on tight deadlines with an ownership mentality.

• You hold existing relationships with personal finance reporters at national and local news outlets.

• You’ve generated news based on data and data analysis.

• You understand economics and how that plays a role in consumer behavior and insurance product pricing.

• You’ve built ideas that live across media relations, social, content and CX.

We offer a comprehensive benefits program, allowing you to choose the benefits that are best for you and your family including: Medical, Dental, Vision, Life Insurance and Disability Insurance options, Employee Assistance Program, as well as elective voluntary benefits such as accident insurance, hospital indemnity, critical illness, legal assistance and pet insurance. Kinfolk become eligible for benefits on the first day of the month following their start date.

In addition to these benefits, we also are excited to offer the following:

• Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level.

• 401K with company match of up to 4% of eligible earnings

• Flexible PTO for exempt employees (employees typically take 15-20 days annually), along with 8 company-observed holidays

• A paid parental leave program that provides 100% salary continuation of up to 14 weeks for birthing parents and 8 weeks for non birthing parents

• Continuing education and professional development opportunities

For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.

For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.

State locations and specifics are subject to change as our hiring requirements shift.

Kin is the only pure-play, direct-to-consumer digital insurer focused on the growing home insurance market. We make policies convenient and affordable through a technology platform that delivers a seamless user experience, customized options for coverage, and fast, high-quality claims service. Kin is a fully licensed carrier that offers coverage through its reciprocal exchanges which are owned by its policyholders. To learn more, visit www.kin.com.

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Kin is redesigning insurance to be smarter, faster, and centered on the customer. We use intelligent pricing, offer seamless bundling, and make every step (from purchasing, servicing to claims) simple and friction-free, especially in the places traditional insurers often ignore.

We empower people to protect what matters most, starting with their homes and expanding to all they value, in a world where climate risks, rising costs, and outdated systems leave too many behind. Our approach has fostered amazing growth, attracted marquee investors, and earned us accolades, including being named to:

• Built In Chicago's Best Places to Work, Midsize Companies (2021-2025).

• Forbes' America's Best Startup Employers (2021- 2024, Ranked #37 in 2024).

• Inc. 5000 Fastest-Growing Private Companies.

• Forbes’ Fintech 50.

Simply put, our people are what make us great – we need forward-thinking, inspired game-changers like you to join us in our mission.

Kin is seeking a PR Manager to join our growing communications team. In this role, you will be a key player in shaping and executing our public relations strategy, helping to strengthen Kin's position as a leading innovator in the insurance industry. You will use your strategic storytelling skills and media relationships to drive impactful coverage that aligns with our business goals, with a focus on increasing brand visibility, building authority, and supporting our digital growth objectives.

Your responsibilities will include:

• Strategic Storytelling and Media Relations: Developing and pitching compelling media stories to a wide range of outlets, including consumer, business, tech, and trade publications.

• Relationship Building: Cultivating and maintaining strong relationships with key journalists, editors, and influencers. You'll proactively engage with reporters to understand their interests and identify opportunities to place our unique data and insights.

• Content and Outreach: Developing and placing press releases, blog posts, and other content. You will also own outreach campaigns from ideation to fact checking to pitching and reporting.

• Data-Driven PR: Working closely with internal teams to transform proprietary data and insights into newsworthy stories that resonate with media and support our GEO, SEO, and growth goals.

• Media Monitoring & Analysis: Monitoring news cycles and media trends to identify proactive and reactive media opportunities. You will track and analyze the effectiveness of your outreach and provide regular reports to the organic growth team and management.

• Team Collaboration: Collaborating with cross-functional teams to align PR efforts with business objectives. You'll also provide mentorship and support to junior team members, helping them grow and improve their skills.

• Finding potential story angles based on news trends and data

• Preparing executives for interviews

• Pitching a local story angle

• Writing byline articles

• Developing and submitting an award entry

• Working with the product team to confirm details of a new launch

• Experience: A minimum of 7+ years of experience in media relations and public relations with a proven track record of securing media coverage. A background in consumer-facing fintech, insurtech or personal finance industry is a plus.

• Relationship Management: Experience building and nurturing relationships with journalists and media contacts.

• Communication Skills: Superior written and verbal communication skills with the ability to adapt your style for different audiences.

• Strategic Mindset: A strong understanding of how earned media, including links and citations, impacts brand authority, GEO, and SEO.

• Data-Driven Approach: You are comfortable using data for storytelling and have experience reporting on campaign performance to a variety of stakeholders.

• Project Management: The ability to handle and execute multiple projects on tight deadlines with an ownership mentality.

• You hold existing relationships with personal finance reporters at national and local news outlets.

• You’ve generated news based on data and data analysis.

• You understand economics and how that plays a role in consumer behavior and insurance product pricing.

• You’ve built ideas that live across media relations, social, content and CX.

We offer a comprehensive benefits program, allowing you to choose the benefits that are best for you and your family including: Medical, Dental, Vision, Life Insurance and Disability Insurance options, Employee Assistance Program, as well as elective voluntary benefits such as accident insurance, hospital indemnity, critical illness, legal assistance and pet insurance. Kinfolk become eligible for benefits on the first day of the month following their start date.

In addition to these benefits, we also are excited to offer the following:

• Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level.

• 401K with company match of up to 4% of eligible earnings

• Flexible PTO for exempt employees (employees typically take 15-20 days annually), along with 8 company-observed holidays

• A paid parental leave program that provides 100% salary continuation of up to 14 weeks for birthing parents and 8 weeks for non birthing parents

• Continuing education and professional development opportunities

For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.

For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.

State locations and specifics are subject to change as our hiring requirements shift.

Kin is the only pure-play, direct-to-consumer digital insurer focused on the growing home insurance market. We make policies convenient and affordable through a technology platform that delivers a seamless user experience, customized options for coverage, and fast, high-quality claims service. Kin is a fully licensed carrier that offers coverage through its reciprocal exchanges which are owned by its policyholders. To learn more, visit www.kin.com.

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

Mozilla is seeking a proven, self-motivated, creative and resourceful individual to join as a Customer Success Manager on our global advertising sales team. The ad product portfolio spans across Firefox and Mozilla Developer Network.

The ideal candidate is a strategic solution-driver who puts our customers at the core of everything we do. 

In this role, you will lead key client relationships, leverage analytical skills, and develop product expertise to become a trusted consultant in media planning, strategy, and measurement to our key accounts. 

• Act as a product & insights expert to identify and implement solutions that drive measurable business results for our partners
• Build and manage relationships with key clients and agency partners 
• Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders
• Manage account operations (e.g. troubleshooting issues, account set up, etc.)
• Work and collaborate across internal cross-functional teams to project manage complex workstreams
• Create and continue to update SOPs to streamline processes and assist with onboarding
• Monitor CRM usage, deal stage accuracy, and data completeness.
• Compare Boostr data to revenue trackers on a weekly basis
• Ensure IOs match Boostr and follow SOP guidelines 
• Hold weekly 1:1s with sellers to gather pipeline updates 
• Complete Boostr update requests from AdOps to align with Shepherd
• Partner with sellers to conduct kickoff calls and deliver a seamless onboarding experience. 
• Maintain regular client engagement through mid-campaign check-ins 
• Create QBRs to share insights, demonstrate ROI, and align on next-phase goals
• Collaborate with sellers and account managers to uncover upsell and cross-sell opportunities
• Monitor at-risk accounts and proactively present solutions to reduce churn and drive IO renewals. 
• Work with the Adops team to accurate forecast inventory, manage deals and track overall revenue. 

• 7 - 9 years of experience with online advertising/online media
• Bachelor's Degree
• Advanced experience structuring and manipulating raw data into datasets for analysis
• Experience analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights
• Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
• Experience driving a book of business, increasing revenue and business performance
• Experience delivering insights to both technical and non-technical audiences
• Experience working across cross-functional teams
• Experience influencing executives and clients
• Experience navigating ambiguity with agility to effectively lead complex and changing priorities

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-DNI

Req ID: R2975

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.

About the Role:  

The Customer Success team at Planet is seeking a new Customer Success Manager to maintain relationships with customers in our strongly growing EMEA Defence and Intelligence segment.  Your mission will be to act as our main point of contact and trusted advisor for our customers during their time with Planet and focus on client retention. The ideal candidate is a self-starter, creative thinker, and a great communicator. Maintaining a human-centered approach, you will help drive value realization and return on the client’s investment. In addition, you will grow and utilize your defence & intelligence domain expertise and good working knowledge of remote sensing, GIS and geospatial imagery products to be our customer’s go-to Planet ambassador.

This is a full-time, remote position based in Europe (preferably in  Sweden) and will require weekly to daily travel to defence customers in Sweden. If located near a Planet office, you are expected to work from that office 3 days per week.

Impact You’ll Own:

• Build and maintain strong, long-lasting customer relationships
• Assist customers to expand their usage and adoption of our products
• Onboarding and training of new clients
• Co-own contract renewal with sales
• Provide excellent customer experience, ensure successful delivery of our services, produce timely solutions according to customer needs and goals
• Communicate consistently with clients throughout the contract life-cycle, escalating important issues where needed
• Work closely with Sales Representatives and other teams across the company
• Bring in domain knowledge and be the trusted advisor to our Defence & Intelligence  customers

What You Bring:

• Ability to obtain and maintain Swedish security clearance
• Fluent in Swedish
• Experience successfully managing customer relationships or projects in defence
• 6+ years of experience in Customer Success, account management or similar
• Excellent verbal and written communication skills in English, the language of the company
• Ability to successfully communicate and coordinate with international customers & sales teams
• Experience working with defence and intelligence customers across the EMEA region
• Excellent problem-solving skills, proactive work style, and ability to work independently
• Ability to multitask and prioritize job requirements
• Ability to travel internationally
• Experience operating within a classified environment

What Makes You Stand Out:

• Experience in earth observation and related fields
• Experience working with government customers
• Working knowledge of geospatial technologies, GIS or Remote Sensing
• Experience as an intelligence professional, imagery analyst or related field
• Experience working with, or in, Swedish defence

Application Deadline: January 10, 11:59PM PST

Benefits While Working at Planet:

These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.

• Paid time off including vacation, holidays and company-wide days off 
• Employee Wellness Program 
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity 
• Volunteering Paid Time Off

Why we care so much about Belonging. 
We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work.  If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply!  At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description.  We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts.  We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. 

EEO statement:
Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.

Accommodations: 
Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.

Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.

Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.

Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.

About You 

Nutrafol is searching for a Senior Back-End Developer to focus on backend development on our Magento 2 platform. Our ideal candidate has both technical Magento 2 skills and “soft” skills like communication, time management, documentation, and collaboration. In-depth knowledge and fluency in Magento 2 is a must, as well as having solid experience working with a development team. We are looking for developers who combine creativity, curiosity, and drive to continuously perfect and revolutionize Nutrafol from the inside out. 

We are a highly motivated, collaborative and fun-loving team with an entrepreneurial spirit and bias for action. If you're interested in joining a rapidly growing, dynamic, creative, and innovative company, then this may be the perfect opportunity for you! 

Responsibilities: 

• Develop and maintain custom Magento 2 modules, and integrations.
• Customize existing modules and extensions in the back-end admin.
• Conceptualize requests and implementation.
• Research, install, and configure various Magento 2 Extensions.
• Create back-end code and interfaces for new web platforms.
• Integrate with external systems including ERP, CRM, OMS, payment gateway system, middleware, and other systems.

Requirements: 

• Minimum of 6 years Magento development experience, including hands-on experience with Magento 2 in an eCommerce company is required.
• Deep experience with HTML, LESS, SCSS, and JavaScript
• Advanced-level knowledge of PHP & other OOP languages
• Competent with MySQL-based database concepts
• Experience with Git
• Experience working with Agile software development methodologies like Scrum; you're able to apply the Agile values to your work and understand how they can add to your team’s success.
• Excellent spoken and written English language skills
• You love mentoring and sharing knowledge with others and communicating complex ideas to others regardless of their background or technical nature
• Hands-on expertise discovering, refining and documenting user and system requirements
• Ability to write clean, readable, maintainable code
• You’ve built, broken, fixed and deploy web applications to production
• Exceptional problem solving and collaboration skills, as well as a wicked sense of humor
• Self-motivated and able to work effectively in a fast-paced environment
• Familiarity with using command line environments via ssh
• Strong problem solving and critical thinking skills

Nice-to-have:

• Experience with AWS a plus
• Server-side development experience
• Open-source or community contributions
• Examples of recent work, including projects on Github
• Any other programming languages and frameworks
• Knowledge of JIRA/Confluence and other product management tools
• Experience in cross browser testing
• Working knowledge of search engine optimization practices performing keyword research, On-page optimization and link buildin

• Fully remote work experience
• Comprehensive medical, dental, and vision package, including FSA program
• 401K with employer match
• Quarterly Bonus Program
• Flexible PTO
• Two company-wide wellness breaks every day
• Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
• Monthly wellness stipend
• Monthly internet stipend
• Monthly cell phone stipend
• Annual learning & development stipend
• Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
• Free meditation app membership (Headspace)
• Free Nutrafol subscription
• Pet insurance and benefit programs

California residents may review our CCPA notice here. 

Our client is a fast-growing Legal Tech startup that turns phone and messaging data into records lawyers can use in court. Founded from firsthand legal experience, the company now serves a few hundred customers and operates a small, close-knit remote team. The business is nearly profitable and preparing for a funding round early next year. Security and compliance are central — the platform is SOC 2 certified and built with GDPR/CCPA readiness in mind.

You’ll build reliable, performant features across React and Node.js that transform raw communication data into exportable legal evidence. As the second engineer on the team, your work directly impacts attorneys and clients managing real-world cases under time pressure.

• Build and maintain web applications using React and Node.js

• Design full-stack features for extracting and presenting communications data

• Create intuitive React interfaces for non-technical legal users

• Develop secure Node.js services for large dataset processing and export

• Ensure reliable synchronization across iOS, Android, and web

• Parse complex data tables and integrate new data sources

• Strengthen authentication, authorization, and audit trails

• Automate data validation and export testing for error-free results

• Collaborate weekly with leadership to prioritize and deliver impactful updates

• 1–3 years of experience in production web development

• Proficiency with React and Node.js (or similar frameworks)

• Familiarity with APIs and data handling

• Strong debugging, documentation, and testing habits

• Excellent written and spoken English

• Detail-oriented, self-driven, and comfortable working remotely

• Experience in startups or remote-first environments

• Knowledge of Legal Tech or evidence management workflows

• Full-time remote contractor (40 hours/week)

• $3,000–$5,000 USD/month, paid monthly

• 2–3 weeks paid time off (prorated)

• Flexible hours with overlap in U.S. business times

• Direct collaboration with the CTO and founder

• Visible impact, high autonomy, and growth into senior roles

Company Overview 

Policy Reporter offers a suite of insights products and consulting services to enhance market access strategies and patient support initiatives. By tracking payer policies in near real time, we ensure that the largest pharmaceutical, medical device and diagnostics manufacturers, leading academic institutions and organized provider groups have the most up-to-date data and evidence-based guidance to help patients access the therapies they need. For more information, please visit https://www.policyreporter.com.

About the Team

The AI team within the Engineering department is dedicated to leveraging data and artificial intelligence to design and deliver reliable, scalable solutions that address critical business needs. We foster a collaborative and supportive team culture, with a strong emphasis on continuous learning and the adoption of modern technologies. Our work involves tackling a diverse set of technical challenges, with a primary focus on extracting structured data from complex healthcare policy documents. We are committed to building high-quality, impactful products that drive value across the organization.

Position Summary

We are looking for a self-directed, result driven candidate who is ready to experiment with finding solutions for difficult problems, appreciates challenges, is not afraid of asking questions, and enjoys working with others. This position focuses on leveraging AI technologies to analyze complex healthcare policy documents and providing performant and scalable solutions for data extraction.

Role & Responsibilities

• Follow software development best practices: write clean, well-tested code; conduct code reviews; perform testing; manage deployments, etc.
• Maintain and improve document parsing pipelines, including proactive issue investigation and identifying opportunities for enhancement.
• Implement or enhance solutions that support long-term maintainability and ongoing flexibility.
• Collaborate closely and professionally with stakeholders to gather and clarify requirements, and with internal Engineering teams to design and implement solutions to business problems. Reach out quickly when blocked so that we can work together to remove obstacles.
• Provide accurate time estimates, adhere to project timelines, and consistently deliver on schedule.

Skills & Qualifications

• 3+ years of software development experience ideally focused on data processing pipelines, and 1+ year of applied machine learning/natural language processing experience.
• Bachelor’s degree in computer science/engineering discipline or equivalent experience.
• Strong programming skills in Python.
• Excellent debugging, troubleshooting, and problem-solving skills.
• Knows how to structure applications for long term maintenance and ongoing flexibility, familiar with SOLID design principles.
• Great communication skills (written and verbal) and be a fast learner.
• Experience in document understanding, PDF parsing, etc.
• Experience with containerization (Docker) and cloud storage (AWS S3).

Nice to have:

• Database experience such as SQL query, PostgreSQL, etc.
• Experience working with PDF tabular data.
• Experience working with comprehensive cloud technologies (e.g. AWS Lambda, ECS, SQS, etc).
• Knowledge of the medical insurance industry and the ability to speak directly to medical professionals.

What We Offer

• Competitive compensation package including extended health benefits (company-paid), paid-time off, paid volunteer leave, employer-matching retirement savings, etc. and company paid Employee Assistance Program
• Excellent opportunities for personal and career development
• Collaborative and supportive company culture
  

Policy Reporter’s Core Values

• Excellence
• Value & Respect
• Continuous Learning
• Ownership & Accountability
• Teamwork 

Policy Reporter is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Our partner is revolutionizing legal technology with AI-driven tools that enhance efficiency and accessibility for legal professionals. We're undertaking high-impact technology transformation, partnering with a high-volume immigration law firm to optimize workflows and streamline processes. Join us in building the future of legal tech, where impactful innovation meets user-centric design.

As a Staff Backend Engineer, you will be responsible for designing, building, and maintaining the backend systems that support our high-volume, high-availability platform. You’ll work closely with cross-functional teams, including front-end engineers, product managers, and executive leadership, to deliver backend solutions that are secure, efficient, and scalable. This role is perfect for someone with a strong foundation in backend development who is passionate about building systems that handle complex workflows and large data sets.

📖Interview Preparation Guide

• Backend Development: Design, implement, and optimize backend services and APIs that support high performance, scalability, and reliability.
• System Architecture: Contribute to the design of a scalable and resilient backend architecture, making key decisions that impact the entire platform’s stability and performance.
• Data Management: Build and maintain efficient data storage solutions, optimizing for large volumes and high throughput, and ensuring data integrity and security.
• Cross-Functional Collaboration: Work closely with front-end engineers, product managers, and other stakeholders to ensure alignment and cohesive, high-quality product delivery.
• Code Quality & Best Practices: Uphold high standards of code quality through peer reviews, automated testing, and adherence to best practices in software engineering.
• Troubleshooting & Optimization: Diagnose and resolve performance bottlenecks, scalability challenges, and complex technical issues as they arise.

Must have experience with several of the following:

• Programming Languages: Advanced proficiency in one or more backend languages such as Python, Go, or Node.js, with experience in Java or similar languages a plus.
• API Development: Expertise in designing and implementing RESTful, gRPC, or GraphQL APIs, ensuring consistency, efficiency, and security.
• Databases: Strong experience with SQL (PostgreSQL, MySQL) and NoSQL databases (MongoDB, Redis), with a focus on data modeling, indexing, and optimization for high-volume data.
• Cloud Platforms: Proficiency with AWS, GCP, or Azure, including deploying and managing backend services in a cloud environment.
• Infrastructure as Code (IaC): Experience with Terraform, CloudFormation, or Pulumi for managing and automating cloud infrastructure.
• Microservices & Containerization: Expertise in designing microservices architectures and containerization with Docker and Kubernetes.
• CI/CD & Testing: Familiarity with CI/CD pipelines (e.g., Jenkins, GitLab CI/CD) and experience with automated testing frameworks to ensure high reliability and stability.

• Experience: 6–8 years in backend development, with a proven track record of building and maintaining large-scale, production-grade applications.
• Technical Expertise: Deep knowledge of backend technologies, data storage solutions, and cloud infrastructure, with the ability to architect solutions that are performant and scalable.
• Problem-Solving Skills: Strong analytical skills, capable of diagnosing complex issues and delivering optimized solutions in high-performance environments.
• Collaboration: Experience working within a cross-functional team and communicating technical solutions to stakeholders at various levels.
• Mentorship: Commitment to fostering a collaborative team environment, sharing knowledge, and guiding junior engineers.

• Remote-First Work Environment: Enjoy the flexibility to work from anywhere, with a remote-first setup that supports work-life balance and productivity.
• Competitive Salary: We offer a competitive salary to recognize and reward your skills and contributions.
• Unlimited Paid Time Off: Take the time you need with an unlimited PTO policy, empowering you to recharge and maintain balance.
• Professional Development: Access resources for growth, including conference passes, online courses, and training programs to support your career advancement.
• Home Office Stipend: We provide a budget for setting up your home office with high-quality equipment and tools.
• Latest Tech Gear: Receive a top-of-the-line laptop and any necessary peripherals to ensure you have the best tools to do your best work.
• Team Retreats and Virtual Events: Participate in team-building retreats and regular virtual gatherings to connect with colleagues and strengthen our culture.
• Parental Leave: We offer paid parental leave to support you and your family during this important time.