About the jobMercor connects elite creative and technical talent with leading AI research labs.

About the jobMercor connects elite creative and technical talent with leading AI research labs.

At World Fuel, our employees are the key to our global success.

Job Description IQ Data International, DBA Assurant Recovery Solutions is a wholly owned subsidiary of Assurant, a Fortune 500 company and a member of the S&P 500.

Who We AreFounded in 2016, Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations improve safety and operations at scale.

About the jobMercor connects elite creative and technical talent with leading AI research labs.

Who We AreImprint helps the world's best brands grow the lifetime value of their customers.

• Generating and developing new accounts and effectively managing existing accounts.

Disclaimer: Applications for the current cohort are closed.

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

Trivium Group is a dynamic and results-driven organization dedicated to helping businesses scale and grow.

The Canadian Association of Medical Radiation Technologists (CAMRT) is Canada’s national professional association and certifying body for medical radiation technologists and therapists.

Value PropositionOur values define us and our culture inspires us to change lives for the better.

TITLE:Senior Manager of Peer to Peer Fundraising ORGANIZATION:Colorectal Cancer Alliance LOCATION:Remote (United States): Job can be conducted from anywhere in the US POSITION TYPE:Full-Time, Exempt REPORTS TO:VP of Community Fundraising COMPENSATION: $75,000-$85,000 annual salary; Healthcare benefits are available for this role.

Confident on the phone and cool under pressure? This part-time role puts you at the center of fast-paced auction activity—making critical outbound calls, delivering clear info, and keeping everything on track.

About the jobMercor connects elite creative and technical talent with leading AI research labs.

At Core States Group, the work you do matters to the clients we serve, the communities we support, and the teams who rely on one another to deliver with excellence.

Thank you for your interest in joining Solventum.

About the jobMercor connects elite creative and technical talent with leading AI research labs.

TradingView is the world’s largest financial analysis platform with more than 100M users across 180+ countries.

PRIMARY RESPONSIBILITIES• Help determine the direction and implementation of YPO’s internal data architecture and its usage throughout the organization and its member-facing services.

About the jobMercor connects elite creative and technical talent with leading AI research labs.

React Developer SRWe are looking for a Senior Front-End Developer to design and build modern, scalable, and high-performing enterprise web applications.

SAP Basis Mid5-7 years of experience as SAP Basis• Fluent English, written and conversational • Manage and maintain SAP BASIS systems including installations, upgrades and patches, client copies and system refreshes.

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Senior Software Developer Remote role Push the boundaries of tech.

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Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day.

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you!

About Wati Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel.

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Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world.

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities.

Our secret to leading the way in hospitality? We put our people first!

Job Title: Manager / Sr. Manager, Clinical Operations - FSP West Region Job Location: Remote, California, USA Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: Work Schedule Standard (Mon-Fri)Environmental Conditions OfficeJob DescriptionJoin Us as Manager, Clinical Operations in FSP – Make an Impact at the Forefront of Innovation We have successfully supported the top 50 pharmaceutical companies and more than 750 biotech's, spanning 2,700 clinical trials across 100+ countries in the last 5 years.

Based in Portugal, Wire IT is your specialized IT consulting partner with 18 years of experience driven by an experienced and senior team that helps clients make the right decisions in a fast-moving market.

Description Defined. ai is a leading provider of high-quality, ethically sourced data for Artificial Intelligence (AI) and Machine Learning (ML) model training.

You could be the one who changes everything for our 28 million members.

About the jobMercor connects elite creative and technical talent with leading AI research labs.

Job Title: Implementation Consultant - Commercial (Remote or Onsite) Job Location: Paris, France Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

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About the jobMercor connects elite creative and technical talent with leading AI research labs.

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes.

Position:Market Development Engineer FPGAJob Description:As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components.

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Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage.

About the OpportunitySSI is looking for a permanent, full-time Product Developer (AI Focused) to join ourProduct Developmentteam in Victoria, British Columbia.

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The Senior Domain Architect, Data Management, is a key technical advisor within Workiva’s Data Management Practice.

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Join the People Helping PeopleVelera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider.

Overview of Position We are seeking a high-impact Senior Financial Analyst to join our Business Finance team.

Headquarters: United States - Remote Opportunity About Us Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen.   Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble.   Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you!Role Summary The Director of GTM Strategy and Analytics at Temporal will play a pivotal role in architecting our global growth engine. This position sits at the intersection of Sales, Marketing, Finance, and Data, with primary responsibility for translating complex data into the strategic roadmap for our go-to-market (GTM) organization. You will be the lead architect for how we deploy our field teams, measure their success, and invest our next dollar for maximum leverage. Reporting to the VP of Revenue Operations, you will partner closely with GTM and Finance leaders to build the foundational models that power our business — from headcount capacity and productivity to territory optimization and quota setting. You will also play a key role in powering the GTM operating cadence with insights, from weekly operational reporting to quarterly business reviews and board meetings. This role requires a blend of high-level strategic thinking, deep technical data expertise, and a strong understanding of both enterprise and product-led-growth motions. We are centered around providing actionable insights to our leadership team that drive tangible, positive business outcomes. The ideal candidate is a seasoned operator who thrives in the "building" phase of a high-growth company. You are a master of data modeling who can also command a room of executives. As a Director at Temporal, you will have the opportunity to design GTM frameworks from the ground up, using best-in-class technologies while collaborating with a high-performance team dedicated to category-defining growth. What You’ll Do Deliver high-quality analytical outputs, including quarterly business reviews (QBRs), productivity benchmarks, and data-driven recommendations for the GTM leadership team. Partner closely with Finance and GTM leadership to lead the annual and semi-annual planning cycles, including the development and deployment of headcount models, territory design, and sales quotas. Build and maintain sophisticated headcount and capacity models to ensure the GTM organization is staffed to hit aggressive revenue targets based on historical ramp times and attrition. Design and optimize sales territories using data-driven methodologies to ensure equitable patch distribution and maximum market coverage across segments. Partner closely with the Data team to design and deploy predictive models (e.g. account propensity) as well as traditional business intelligence reporting.  Analyze the health of the sales pipeline and marketing funnel to identify leading indicators of growth and pinpoint potential bottlenecks in the customer journey. Monitor and evaluate sales productivity performance over time, detecting trends in attainment and developing "what good looks like" profiles for various sales roles. Conduct "white space" and TAM/SAM analyses to identify new vertical or geographic opportunities for expansion. Communicate insights effectively to technical and non-technical audiences through clear visualizations and narratives, providing the data-backed backbone for Board-level and investor discussions. What You'll Bring 8-10+ years of experience working in a highly analytical role focused on GTM planning, strategy, or analytics in a high-growth SaaS or infrastructure environment. Strong foundation in operational modeling, statistical analysis, and quantitative reasoning within a B2B context. Deep proficiency in SQL and the Salesforce ecosystem; familiarity with the modern GTM stack. Experience working with modern data processing and query engines to extract insights from raw usage and behavioral data (e.g. AWS Athena). Familiarity with key SaaS business metrics such as Magic Number, CAC Payback, LTV/CAC, and Net Revenue Retention (NRR). Hands-on experience with territory management tools and quota-setting methodologies at scale. A results-oriented mindset with a focus on driving measurable improvements in sales velocity and rep attainment. Ability to prototype complex models quickly in Excel or Google Sheets and transition them into scalable BI solutions. Comfort operating in environments with imperfect data definitions, evolving metrics, and the need to make high-stakes decisions under uncertainty. Demonstrated ability to lead cross-functional projects and influence executive-level stakeholders. Curiosity and enthusiasm for uncovering the "why" behind the numbers through continuous experimentation and iteration. Clear communicator who can explain complex strategic decisions and analytical insights in plain language, tailoring the message to the specific needs of the leadership team. Compensation: The estimated pay range for this role is $260K - $326K. Additionally, this role is eligible to participate in Temporal's equity plan.  Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.   Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded.    U.S. Benefits  Unlimited PTO, 12 Holidays + 2 Floating Holidays 100% Premiums Coverage for Medical, Dental, and Vision AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available) Empower 401K Plan Additional Perks for Learning & Development, Lifestyle Spending, Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! International Benefits Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com.  Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, home office setup, professional memberships, work-from-home meals, and access to the Calm app for mental wellness. Travel Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.   Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.   Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.   We are not working with external recruitment agencies, thanks. To apply: https://weworkremotely.com/remote-jobs/temporal-technologies-director-gtm-strategy-analytics

Headquarters: Taiwan (Remote) Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.   OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.    Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.   OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity What You’ll Be Doing  Develop, manage, and optimize affiliate campaigns; Develop new affiliate network and improve the performance of existing affiliates. Mainly focus on expanding the influencer resources in local market, which could bring trading users and income to the platform. Devise creative ways to identify potential affiliates. Optimize the strategy of business develop and plan corresponding actions to ensure the conversion rate. Analyze user habits and user behavior, and judge the trend of business development. What We Look For In You  Bachelor degree or above. 3+ years of affiliate marketing/ business development experience in the Cryptocurrency space. Experience in building large affiliate networks from start to finish. Experience with analytical tools and reporting such as Google Analytics and Amplitude. Understanding of fundamental affiliate customer acquisition KPIs and optimization methods to improve performance through data analysis and segmentation. Fluency in Mandarin. Perks & Benefits  Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice. To apply: https://weworkremotely.com/remote-jobs/okx-affiliate-bd-manager-taiwan

Headquarters: Remote ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.Overview We are seeking a Principal Product Analyst to own ZoomInfo's PLG measurement system - the framework that defines how the company evaluates customer adoption, monetization, retention, and growth across its product portfolio.   This is not a traditional reporting or dashboarding role. It is a strategic leadership role responsible for defining how the organization measures PLG success, identifying the behaviors that drive business outcomes, and generating the insights that shape product investments and growth strategy.   The ideal candidate combines strong analytical depth with operational rigor and a builder mentality. They are comfortable operating in ambiguity, leading investigations from scratch, and influencing decisions across Product, Engineering, Go-To-Market, and Leadership teams. They also embrace AI-native ways of working, leveraging automation and emerging technologies to fundamentally improve how analytics is performed and scaled. PLG experience is a plus but not required.    What You'll Do Product Growth Measurement & Operating System Define and own the measurement framework for ZoomInfo’s PLG motion, including acquisition, activation, engagement, monetization, retention, and expansion. Establish the company’s source of truth for PLG performance, including KPI definitions, scorecards, executive reporting, and performance benchmarks. Define leading indicators that predict customer activation, product adoption, conversion, retention, and expansion outcomes. Ensure measurement consistency across products, teams, and business units, enabling a unified view of customer growth and product performance. Develop scalable frameworks that connect customer behavior to business outcomes and investment decisions. Customer Journey Analytics & Growth Diagnostics: Own analytical understanding of the end-to-end customer journey, from acquisition and onboarding through monetization and long-term retention. Identify behavioral patterns, friction points, and conversion barriers that impact activation, adoption, retention, and expansion. Develop customer segmentation frameworks that reveal differences in growth outcomes across personas, customer segments, and product experiences. Lead investigations into significant changes in PLG performance, diagnosing root causes and quantifying business impact. Identify the behaviors and product experiences most strongly associated with successful customer outcomes and long-term value creation. Product Strategy & Growth Insights Influence product investment and roadmap decisions by quantifying opportunity size, identifying high-leverage growth opportunities, and evaluating tradeoffs across competing initiatives. Serve as a strategic advisor to Product, Growth, and GTM leadership on customer behavior trends, adoption patterns, and monetization opportunities. Build analytical frameworks that help teams prioritize investments across onboarding, activation, engagement, monetization, retention, and expansion. Define measurement strategies for major product initiatives and ensure business impact is accurately assessed. Guide experimentation efforts across the PLG funnel, helping teams prioritize, evaluate, and scale growth opportunities. Deliver executive-level insights that inform product strategy, growth planning, and resource allocation. AI-Native Analytics & Operational Excellence Redesign analytics workflows around AI-first operating principles rather than traditional manual processes. Build automated systems that continuously monitor product performance, surface anomalies, and identify growth opportunities at scale. Develop AI-assisted investigation workflows that accelerate root-cause analysis and reduce time-to-insight. Establish scalable reporting and monitoring infrastructure that minimizes manual effort while maintaining analytical rigor. Continuously evaluate emerging AI capabilities and incorporate them into the analytics operating model. Improve self-service analytics capabilities while maintaining governance, consistency, and trust in data. Cross-Functional Leadership Act as a trusted strategic partner to Product, Engineering, Product Marketing, Sales, Customer Success, and Executive Leadership. Align teams around a shared understanding of PLG performance, customer behavior, and growth priorities. Lead cross-functional initiatives from opportunity identification through execution, measurement, and business impact assessment. Elevate analytical standards and foster a culture of data-informed decision making across the organization.   About You You think in customer journeys, growth loops, and behavioral systems rather than isolated metrics. You enjoy solving ambiguous business problems and creating structure where none exists. You are naturally curious about why customers adopt, convert, expand, or churn. You balance strategic thinking with hands-on analytical execution. You are comfortable influencing senior stakeholders through data, storytelling, and business context. You actively leverage AI tools such as Claude, Claude Code, or similar technologies to automate workflows, accelerate investigations, and improve analytical output. What You Bring 8+ years of experience in Product Analytics, Growth Analytics, Data Science, Business Intelligence, Customer Analytics, Strategy, or related fields. Demonstrated ability to independently lead large-scale analytical initiatives with measurable business impact. Advanced SQL, Python skills and strong analytical foundations. Experience conducting deep-dive analyses into customer behavior, product performance, and business outcomes. Strong statistical and experimentation knowledge. Experience translating complex data into actionable business recommendations. Proven ability to influence senior stakeholders and drive decisions through data. Strong project management and prioritization skills. Experience building scalable reporting, monitoring, and operational processes.   Preferred Qualifications Experience supporting Product-Led Growth or self-service SaaS organizations. Experience with SaaS business models and customer lifecycle analytics. Experience leveraging AI tools to improve analytical workflows and operational efficiency.   Success in This Role Means ZoomInfo has a clear and consistent framework for measuring PLG success across products and teams. Product and business leaders understand the behavioral drivers of activation, adoption, retention, and expansion. Growth opportunities and performance risks are identified proactively rather than reactively. Product investments are prioritized using measurable customer and business impact. Analytics workflows scale efficiently through automation and AI-enabled processes. Cross-functional teams view analytics as a strategic partner that shapes business decisions, not just a reporting function. Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$136,500—$214,500 USDAbout us:  ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location. To apply: https://weworkremotely.com/remote-jobs/zoominfo-technologies-llc-principal-business-intelligence-analyst

Headquarters: United States - Remote Opportunity About Us Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen.   Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble.   Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you!Summary Temporal is hiring a Director, Global Developer Success to lead and scale our deeply technical support organization. This is a high-impact leadership role responsible for turning customer technical response into a repeatable, measurable, and differentiated advantage for Temporal. Developer Success is the team customers rely on when they need fast, confident support for complex developer and infrastructure issues. The team helps users deploy, operate, debug, and scale Temporal across cloud-native environments, distributed systems, SDKs, observability stacks, and mission-critical workloads. The next phase requires a leader who can preserve technical excellence and customer empathy while building the operational rigor of a world-class support function. Why this role exists Temporal's customers are building increasingly mission-critical, distributed, long-running, and AI-enabled systems. When something is unclear or broken, the support experience must be fast, technically credible, and predictable. Developer Success must scale beyond heroics. We need clear KPIs, tiering, queue management, escalation paths, incident communication standards, RCA practices, quality review, and talent development systems. Premium customer interactions increasingly happen across tickets, Slack, escalations, and incident channels. The support experience must have one clear operating model so customers, Sales, SAs, Platform Architects, Product, Engineering, and Support know who owns what and what good looks like. The support team must reduce avoidable Engineering escalations while ensuring real product defects, documentation gaps, and recurring customer pain reach Product and Engineering with high-quality signal. What you will do Build and lead Global Developer Success: Hire, coach, develop, retain, and performance-manage high-performing support engineers, managers, and specialists across tiers, regions, and customer segments. Create the support operating system: Define SLAs/OLAs, ticket and Slack triage, queue ownership, severity definitions, tiering, escalation paths, incident communications, RCA standards, quality review, staffing, and operating cadence. Raise the quality bar: Move beyond CSAT alone by measuring customer effort, touches to resolution, reopen rate, handoffs, recurrence, communication quality, resolution confidence, and customer-visible ownership. Harden Slack and customer response: Turn premium Slack response into a defined service model with acknowledgement standards, urgent paths, conversion-to-ticket rules, coverage model, manager review, and customer-facing expectations. Protect Engineering focus through better support: Reduce avoidable escalations by building runbooks, diagnostics, knowledge systems, reproducibility standards, technical triage, and high-quality escalation packets. Lead escalation and incident discipline: Establish crisp roles for technical lead, escalation manager, communications owner, Support, Engineering, SA, Platform Architecture, and Sales. Ensure incidents and critical escalations are communicated with clarity and followed by useful RCAs. Build technical depth and enablement: Create career paths, training, mentorship, certification, quality review, and hands-on learning that help junior engineers become senior/staff support engineers and help senior engineers scale their expertise. Partner across the company: Work closely with Product, Engineering, Sales, Solutions Architecture, Platform Architecture, Customer Success, Docs, DevRel, and Services to ensure support signal turns into product, documentation, enablement, and customer lifecycle improvements. Use tooling and AI pragmatically: Improve routing, deflection, summaries, analytics, knowledge surfacing, diagnostics, and customer communication while measuring real operating outcomes rather than tool adoption alone. Represent Temporal with customers: Engage directly in strategic escalations, high-stakes incidents, enterprise support conversations, QBR/EBR inputs, and executive readouts when support experience affects customer trust. What you will bring 12+ years of experience in technical support, customer engineering, SRE, solutions engineering, infrastructure engineering, or similar customer-facing technical roles, with 5+ years leading support or customer-facing engineering teams. Proven experience building and scaling technical support operations for a deeply technical B2B product, ideally in developer tools, cloud infrastructure, data platforms, observability, AI infrastructure, open source, or distributed systems within a GTM organization. Experience managing managers and building the systems that make teams run: metrics, operating cadence, queue management, quality review, staffing models, tiering, escalation paths, and performance management. Strong technical credibility with developers, support engineers, SREs, platform engineers, and product engineers. You can reason about APIs/SDKs, cloud-native infrastructure, Kubernetes, observability, distributed systems, reliability, incident response, and debugging workflows. Track record reducing avoidable Engineering escalations while improving the quality of product and engineering signal when escalations are needed. Deep understanding of support quality metrics: response time, resolution time, customer effort, touches, reopens, recurrence, backlog, SLA/OLA attainment, deflection, CSAT, sentiment, and case quality. Strong customer communication skills in high-pressure situations. You can write crisp updates, lead customer-facing RCA conversations, set expectations, and coach others to communicate clearly. Clear philosophy for hiring, onboarding, leveling, progression, coaching, retention, and performance management for technical support engineers and support managers. High ownership and builder mindset. You create clarity in ambiguous systems, ship v1 processes quickly, and iterate with data and customer evidence. Nice to haves Experience with Temporal, Cadence, workflow engines, orchestration systems, event-driven architecture, distributed applications, or production reliability tooling. Experience in consumption-based, open-source, developer-led, or mission-critical enterprise support motions. Energized by working within a GTM organization. Experience with support tooling and modern AI support systems such as Pylon, Zendesk, Kapa-like deflection, knowledge automation, case analytics, or incident communications tooling. Hands-on background with Kubernetes, Docker, AWS/GCP/Azure, Prometheus/Grafana, Datadog, OpenTelemetry, Terraform, Go, Java, Python, TypeScript, or similar technologies. Experience building Tier 3 / elite support, OSS/community support, self-hosted support, premium support, or 24/7 critical escalation coverage. Compensation The estimated pay range for this role is $220,000 - $270,000 based on experience and location.  Additionally, this role is eligible to participate in Temporal's equity plan. Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.   Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded.    U.S. Benefits  Unlimited PTO, 12 Holidays + 2 Floating Holidays 100% Premiums Coverage for Medical, Dental, and Vision AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available) Empower 401K Plan Additional Perks for Learning & Development, Lifestyle Spending, Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! International Benefits Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com.  Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, home office setup, professional memberships, work-from-home meals, and access to the Calm app for mental wellness. Travel Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.   Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.   Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.   We are not working with external recruitment agencies, thanks. To apply: https://weworkremotely.com/remote-jobs/temporal-technologies-director-global-developer-success

Headquarters: Remote ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.What You'll do: Global Cloud Governance: Lead the centralized FinOps strategy across an international multi-cloud footprint, focusing heavily on GCP and AWS optimization. Unit Economics Modeling: Design and maintain sophisticated cost-allocation frameworks for all shared cloud resources, translating complex multi-tenant consumption into transparent, actionable product margins AI Economic Stewardship: Manage the financial impact of our AI roadmap. You will oversee current model consumption costs and build the fiscal framework for our transition into building and training custom models. Forecasting & Tooling Ownership: End-to-end management of cloud budgets and third-party hosting licenses, leveraging variance analysis and capacity planning to translate dynamic engineering metrics into predictable, accurate financial forecasts International Vendor Management: Act as the primary lead for global vendor relationships. You will drive enterprise negotiations, contract renewals, and strategic partnerships to maximize value across different international regions. Strategic Reporting: Partner with Finance and Engineering leadership to provide "Cloud TCO" visibility, leveraging both industry-standard platforms and custom in-house tooling. Team Leadership: Lead the development of the FinOps team, mentoring and fostering their technical growth and career progression. What you bring: Experience: 5+ years in technology operations, procurement, or cloud finance, with at least 2–3 years of experience in a formal people management or leadership role. FinOps Culture & Change Management: Demonstrated ability to bridge the gap between Finance, DevOps/SRE, R&D and Product teams, fostering a cost-conscious engineering culture without bottlenecking innovation or deployment speed.                                                                    Multi-Cloud Mastery: Proven experience with production-grade environments in GCP and AWS, including deep knowledge of billing, commitment models, and discount structures. Cloud Architecture & Financial Governance: Deep technical expertise across modern cloud ecosystems, including Kubernetes resource management, serverless compute, storage lifecycle tiering, and managed databases with a proven ability to translate complex architectural configurations into optimized unit economics. Global Vendor Relations: A track record of operating successfully in a decentralized management structure, negotiating high-value, international contracts with major technology providers. AI/ML Literacy: Familiarity with the cost drivers of AI, from API consumption tokens to the compute-intensive requirements of model training. Abilities Required: Stakeholder Management: Ability to manage expectations and prioritize work across multiple "customer" teams and Engineering Managers. Adaptability: Comfortable leading through a broad range of technologies and shifting priorities as we move from AI consumption to model building. Problem Solving: Strong analytical skills with the ability to provide a "safety net" during complex architectural shifts or cost anomalies. Collaboration: Must be able to maintain high-bandwidth communication with global leadership and peers over textual mediums and video conferencing. Communication:  Exceptional presentation/leadership skills, concise and fluent communication. #LI-RA1 #LI-Onsite Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$155,400—$244,200 USDAbout us:  ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location. To apply: https://weworkremotely.com/remote-jobs/zoominfo-technologies-llc-director-finops

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