Headquarters: New York City, US (Remote) About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com.About the Team The Revenue Operations team at Mixpanel partners with the Regional Business Leaders to help set and execute global and regional revenue strategies. We build and execute core operational processes such as business planning and reporting, facilitate key decision making, work with leadership on crafting strategies and support ongoing business operations management - whatever is needed to make our Sales teams successful! About the Role As Revenue Strategy & Operations Manager, you will own core business operations for the region, your job will include in-depth quantitative analysis of operating metrics with a particular focus on problem-solving and creating scaled systems and processes. You will work closely with the VP of North America and cross-functional teams to quickly understand opportunities and implement solutions. Responsibilities Primary advisor to North America VP on end-to-end Go-To-Market operations Perform strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement Support annual planning cycles including goaling, coverage model revisions, territory design, and cascading our financial plan Drive continuous improvement through standard operating cadences including weekly forecast and metric reviews in addition to monthly and quarterly go-to-market business reviews Define, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams Collaborate with sales, finance, revenue operations, marketing, and other cross-functional stakeholders to design and execute strategic projects to drive growth, increase sales productivity, operational efficiency, and revenue We're Looking for Someone Who Has 3+ years of total work experience in an analytical role (Sales Operations, Business Operations, Management Consulting) Expert proficiency in financial modeling and analyzing complex and large data sets Outstanding written and oral communication skills Track-record of collaborating with cross-functional partners to lead transformation and growth Highly motivated, innate intellectual curiosity, and a strong desire to drive impact Bonus Points For 2+ years of experience at a top tier Management or Strategy Consulting firm 2+ years of operating experience in Corporate Strategy, Business Operations, or Sales Strategy in a high-growth, fast paced environment, preferably at a SaaS or B2B organization Fluency with core Go-To-Market operating and metrics including CAC, LTV, ROI, Conversion Ratios, and other Efficiency metrics Working knowledge of SFDC including Reporting and Record Management from lead creation through opportunity closure Direct or indirect management experience with global sales leaders in worldwide regions Demonstrable passion for the data analytics industry Comfortable working with ambiguity #LI-HybridCompensation The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.Mixpanel Compensation Range$148,000—$200,000 USDBenefits and Perks Comprehensive Medical, Vision, and Dental Care Mental Wellness Benefit Generous Vacation Policy & Additional Company Holidays Enhanced Parental Leave Volunteer Time Off Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break *please note that benefits and perks for contract positions will vary* Culture Values Make Bold Bets: We choose courageous action over comfortable progress. Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes. One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone. Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations. Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star. Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible. Why choose Mixpanel? We’re a leader in analytics with over 9,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions. Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building. To apply: https://weworkremotely.com/remote-jobs/mixpanel-revenue-strategy-operations-manager

Headquarters: Remote, Anywhere in North America Postscript is the AI messaging platform trusted by 20,000+ Shopify brands — including Brooklinen, Ruggable, True Classic, and Dr. Squatch.  With a mission to make SMS your number one revenue driving channel, we built the best-in-class SMS marketing platform and launched revenue-driving AI features not available on any other platform. And we're just getting started.  Backed by Greylock and Y Combinator, fully remote since 2018.As a Business Development Representative (BDR) at Postscript, you'll be on the front lines, identifying, engaging, and making initial connections with ecommerce businesses ready to unlock significant growth through SMS. You'll be a vital ambassador for our brand, product, and company, playing a direct role in our continued success. Your day-to-day will involve building targeted account lists, sparking new opportunities through thoughtful and creative outreach, and ensuring a smooth hand-off to our Account Executives once you've qualified the prospect.  This is a fully remote opportunity, offering you the flexibility to work from anywhere in North America. Primary duties Identify and qualify ecommerce brands that align with our ideal customer profile and demonstrate a strong potential for growth with Postscript. Consistently achieve and exceed your targets for generating qualified new business opportunities. Skillfully utilize a range of tools and technologies to research, identify, and connect with potential customers. You'll be encouraged to think creatively and resourcefully in your outreach efforts. Professionally represent Postscript's product, brand, and company in every interaction, clearly and concisely articulating how we can help ecommerce businesses thrive. Maintain exceptional standards for timeliness, responsiveness, and diligent follow-up with prospects. Accurately manage your activities and pipeline within Salesforce CRM, ensuring all sales data is consistently updated. Build foundational relationships with prospective customers, setting the stage for their future success with Postscript. You'll work closely with Account Executives to collaboratively nurture these early-stage opportunities. Continuously learn about our customers' marketing strategies, technology landscape, and broader business objectives. Collaborate with members of the Go-to-Market (GTM) team to contribute to the refinement of our sales process. AI-Enhanced Personalization: Leverage AI tools to analyze prospect data (e.g., LinkedIn activity, earnings reports, or tech stack changes) to craft hyper-personalized outreach at scale, moving beyond generic templates to drive higher response rates. Workflow Automation & Optimization: Utilize AI-powered sales tools to automate administrative tasks—such as CRM data entry, meeting summarization, and lead prioritization—freeing up more time for high-value strategic research and live prospect engagement. What We’ll Love About You 1+ years of B2B sales development experience, preferably in a SaaS, marketing technology, or a related domain Experience with a variety of sales tools such as Salesforce, Outreach, Sales Navigator, or Gong You possess a natural ability to build rapport and make initial connections with people. You pay close attention to details and approach tasks in an organized and solution-oriented way. You're developing your ability to prioritize tasks and think strategically about engaging with different businesses. You're eager to learn how to create value for customers and understand their business goals. You're motivated to meet and exceed expectations and have a genuine desire to learn and grow in a sales role. An interest in or basic understanding of ecommerce is a plus. What You’ll Love About Us Salary of USD $50,000 plus uncapped variable and significant equity regardless of location High growth startup - plenty of room for you to directly impact the company and grow your career! Remote team - work from home (or wherever!) Fun - We’re passionate and enjoy what we do Flexible paid time off Health, dental, vision insurance For information about how we use your personal data, please see our U.S. Job Applicant Privacy NoticeFor information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice You are welcome here. Postscript is an ever-evolving place of equal employment for talented individuals. To apply: https://weworkremotely.com/remote-jobs/postscript-business-development-representative

Headquarters: Remote Postscript is the AI messaging platform trusted by 20,000+ Shopify brands — including Brooklinen, Ruggable, True Classic, and Dr. Squatch.  With a mission to make SMS your number one revenue driving channel, we built the best-in-class SMS marketing platform and launched revenue-driving AI features not available on any other platform. And we're just getting started.  Backed by Greylock and Y Combinator, fully remote since 2018.Director, Email Deliverability Postscript is the AI messaging platform trusted by 20,000+ Shopify brands — including Brooklinen, Ruggable, True Classic, and Dr. Squatch. We built the best-in-class SMS marketing platform and the revenue-driving AI features no other platform offers — and now we're bringing that same obsession to email. As we expand into a true multi-channel platform for high-growth DTC brands, getting every message to the inbox is mission-critical. Backed by Greylock and Y Combinator, fully remote since 2018. Job Description As the Director, Email Deliverability at Postscript, you'll own the strategy, infrastructure, and sender reputation that get our customers' email to the primary inbox. This is a foundational, hands-on leadership role: you'll build Postscript's email deliverability function from the ground up — IP and domain architecture, authentication standards, reputation monitoring, and mailbox-provider relationships — while serving as the trusted deliverability advisor our brands rely on as they migrate and scale their email programs on Postscript. You'll partner closely with Product and Engineering to shape the deliverability tooling and infrastructure our platform is built on, and with Customer Success and Support to keep our customers' programs healthy. You'll set the standard for how 20,000+ brands reach the inbox — and as the function grows, you'll build and lead the team behind it. This is a fully remote position and can be based in the US or Canada. Key Responsibilities Deliverability Strategy & Sender Reputation Own Postscript's end-to-end email deliverability strategy — IP pool architecture, domain strategy, and shared vs. dedicated sending models. Design and manage IP and domain warming programs that get new senders to volume quickly and safely. Establish and enforce authentication standards (SPF, DKIM, DMARC, BIMI) and DMARC alignment across customer sending domains. Monitor sender reputation, inbox placement, and blocklist activity, and lead rapid remediation when issues arise. Keep Postscript ahead of evolving mailbox-provider requirements — Gmail, Yahoo, and Microsoft bulk-sender rules, spam-rate thresholds, and one-click unsubscribe. Customer Deliverability & Advisory Serve as the senior deliverability expert for our brands — auditing programs, diagnosing inbox-placement issues, and building remediation plans. Lead deliverability onboarding for brands migrating their email to Postscript, including reputation transfer and warming strategy. Translate complex deliverability concepts into clear, actionable guidance that marketers can act on. Own escalations, partnering with customers to protect and grow their inbox placement and sending reputation. Cross-Functional Collaboration & Foundation-Building Partner with Product and Engineering to build the deliverability tooling, monitoring, and infrastructure that power the platform — and influence the roadmap with deliverability requirements. Build the playbooks, processes, and standards that scale deliverability across thousands of senders. Establish feedback loops (FBLs), Postmaster Tools, and reporting that give customers and internal teams visibility into deliverability health. As the function matures, hire, mentor, and lead a team of deliverability specialists. Industry Expertise & Compliance Maintain expert-level knowledge of the deliverability landscape and represent Postscript in the broader community (e.g., M3AAWG, emailgeeks). Build and steward relationships with mailbox providers and industry partners. Ensure Postscript's sending practices and customer programs stay compliant with CAN-SPAM, GDPR, and mailbox-provider policies. Leverage AI tools and internal systems to scale deliverability monitoring, diagnostics, and customer guidance. What We'll Love About You 8+ years of dedicated email deliverability experience, ideally at an ESP, CDP, or high-volume sending platform (e.g., SendGrid/Twilio, Attentive, Braze, Klaviyo, Iterable, Validity/Return Path). Deep technical command of email authentication (SPF, DKIM, DMARC, BIMI), IP and domain warming, sender reputation, and feedback loops. Hands-on experience owning deliverability for bulk/high-volume senders, including diagnosing and remediating blocklistings and inbox-placement problems. Fluency with Google Postmaster Tools, Yahoo Sender Hub, and the 2024+ Gmail/Yahoo/Microsoft bulk-sender requirements. Existing relationships with mailbox providers and/or active participation in the deliverability community (M3AAWG, emailgeeks, etc.) strongly preferred. A consultant's instinct — you can translate deep technical detail into strategy that non-technical marketers understand and act on. Player-coach mindset: happy to do the hands-on work today and build the playbooks (and eventually the team) for tomorrow. Strong understanding of e-commerce/DTC brands and how email drives revenue (e-commerce experience strongly preferred). Comfortable building from scratch in a fast-paced, early-stage environment, with a growth mindset toward AI and emerging tooling. Outstanding written and verbal communication skills, with high reliability and outstanding follow-through. What You'll Love About Us The chance to build a function from the ground floor and define how 20,000+ brands reach the inbox. High-growth startup environment with opportunities to make a meaningful impact and grow your career. Fully remote work culture – work from anywhere. Fun, collaborative team passionate about e-commerce and innovation. Flexible paid time off to recharge and prioritize your well-being. Comprehensive health, dental, vision insurance. For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice You are welcome here. Postscript is an ever-evolving place of equal employment for talented individuals. To apply: https://weworkremotely.com/remote-jobs/postscript-director-email-deliverability

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Headquarters: Houston, Texas URL: https://integratedhire.com Position: Account Manager – Client Services  **Important**: This role requires at least five years of firsthand experience living and working in the United States, polished and natural spoken and written English, and a strong understanding of U.S. business culture and client expectations. Applicants who do not meet these requirements will not be considered. Location: Fully Remote / Work From Anywhere Schedule: US Central Time, Monday–Friday (Full-Time)Compensation: $2,500–$3,500/month Overview Integrated Hire (integratedhire.com) helps small and mid-sized U.S. businesses build high-performing remote teams by connecting them with experienced offshore professionals across administration, finance, customer service, marketing, operations, and more. We’re looking for a Client Services and Client Success Manager who is highly organized, responsive, and excellent at keeping clients happy. This is not primarily a sales role. The focus is on onboarding, client communication, follow-up, problem solving, and making sure the client experience stays smooth from the moment a client signs through the hiring process and beyond. A significant part of this role involves stepping in when things do not go according to plan. You may be handling an unhappy client, employee performance or attendance concerns, communication breakdowns, or other unexpected issues. You’ll take ownership, coordinate with the right people internally, and help drive each situation toward a resolution. This role is best suited for someone who is calm under pressure, strong with follow-through, comfortable speaking with U.S.-based clients, and able to manage many moving pieces without letting anything fall through the cracks. We’re open to experienced professionals based anywhere in the United States or abroad, provided they can consistently work U.S. business hours and communicate naturally and confidently with U.S. business owners.   Key Responsibilities Client Issue Resolution & Problem Solving Take ownership of client issues and drive them through resolution Manage situations involving employee performance, attendance, communication problems, client dissatisfaction, replacements, and other service issues Communicate directly with clients to understand concerns, set expectations, and determine next steps Coordinate with recruitment, leadership, and other team members to resolve problems quickly Handle sensitive or difficult conversations professionally while maintaining strong client relationships Client Onboarding & Handover Lead or join onboarding calls after a new client signs and manage a smooth handover from sales to delivery Confirm and document client requirements, expectations, and timelines for the internal team Set the tone for a professional, organized client experience from day one Client Communication & Retention Serve as the main point of contact for clients through recruitment, placement, and beyond Run regular check-ins and updates on search progress, interviews, and next steps Answer client questions with clear guidance on process, documentation, and timelines Stay proactive after hires are made by flagging concerns, risks, and expansion opportunities Keep clients seeing Integrated Hire as a reliable long-term partner Interview & Recruitment Coordination Coordinate interview scheduling between clients, candidates, and recruiters Monitor client interviews to ensure attendance Jump in on scheduling, access, or technical issues in real time Collect post-interview feedback and share it clearly with the team   What We’re Looking For Required 3+ years in client success, account management, operations, recruitment coordination, or a similar client-facing role Experience working with U.S.-based clients or companies Excellent written and verbal English communication skills Strong organization and follow-through across multiple clients, tasks, and conversations Comfortable leading client calls and handling difficult or sensitive conversations professionally Strong judgment and problem-solving ability when dealing with unhappy clients, employee issues, or situations without an obvious answer High attention to detail with documentation, scheduling, and process management Proactive, dependable, and able to take ownership without needing constant reminders Preferred Experience in staffing, HR, recruitment, outsourcing, BPO, or remote team management Experience supporting SMB clients in the U.S. Familiarity with CRM, ATS, project management, or client communication tools Experience coordinating interviews, onboarding, or service delivery processes Experience handling client escalations, employee performance issues, or other high-touch problem resolution Background in operations, executive support, or customer success Why Join Us Fully remote – work from anywhere in the U.S. or abroad True location flexibility Work directly with founders and senior team members Play a key role in improving client experience and retention Fast-growing company with strong opportunity for advancement Collaborative, entrepreneurial team environment To apply: https://weworkremotely.com/remote-jobs/integrated-hire-account-manager-client-services

Headquarters: REMOTE - US Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.THE OPPORTUNITYThe Senior Director of Product Strategy & Operations is the analytical engine and operational heart of the Product organization. Reporting to the CPO, you will be responsible for transforming qualitative customer signals and quantitative product telemetry into the commercial strategies that drive our growth. You will lead a dedicated team to ensure that our product-led initiatives are not just visionary, but executed with precision across every department in the company.Key Responsibilities Strategy & Financial Intelligence Business Case & Financial Modeling: Own the economic engine of the product org. Build rigorous financial models and business cases to justify new investments, market entries, and portfolio pivots.ROI Evaluation: Establish a framework for measuring the return on R&D investment. Continuously audit product performance against projected commercial outcomes to inform resource reallocation.Product Health & OKRs: Architect and manage the global Product Scorecard. Define "North Star" metrics and ensure all team OKRs are mathematically linked to top-line company growth.Operational Leadership & ExecutionCross-Functional Orchestration: Serve as the primary connective tissue between Product, Sales, Marketing, and Finance. Align disparate departments to ensure product-led initiatives are supported company-wide.New Product Introduction (NPI): Lead the cross-functional "Go-to-Product" engine. Own the operational readiness, field enablement, and launch synchronization for all major releases.Product Processes & Tooling: Design and scale the "Product Operating System." Optimize the end-to-end lifecycle—from discovery to sunset—and manage the integrated tech stack (e.g., Pendo, Productboard, Jira) to drive velocity.The Ideal ProfileThe Analytical Expert: You likely have a background in Management Consulting, Finance, or a highly analytical Product role. You can navigate a SQL database or a complex financial model as easily as a product roadmap.The Insight Translator: You have a rare ability to take "noisy" data and extract a clear, compelling narrative that convinces skeptical executives to change course.The Scale Leader: You have experience leading teams in high-growth environments ($100M+ ARR) and have a proven track record of implementing systems that survived a 2x or 3x increase in headcount.The AI/Tooling Visionary: You understand how to leverage the modern data stack (Snowflake, dbt, Pendo, etc.) and AI-driven sentiment analysis to automate the "boring" parts of reporting, allowing your team to focus on high-value strategy.At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!#LI-RemotePlease note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.It is Clari + Salesloft’s intent to pay all Lofters competitive wages and salaries that are motivational, fair and equitable.  The goal of Clari + Salesloft’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay with our organization.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans. Base Pay Range$197,000—$281,000 USD To apply: https://weworkremotely.com/remote-jobs/clari-salesloft-senior-director-product-strategy

Headquarters: USA (Remote) Mechanical Orchard is reinventing how the world’s most critical software gets modernized. We’re an applied AI company focused on one of the hardest problems in enterprise technology: rewriting complex legacy systems in a way that is provably correct, low risk, and fast enough to matter. By focusing on system behavior rather than code alone, we turn modernization from a high-stakes, failure-prone effort into a repeatable, confidence-building process that unlocks ongoing innovation.Joining Mechanical Orchard means working on problems that truly matter—to our customers, their businesses, and the people who rely on these systems every day. We’re building technology and methodology that challenge long-standing industry assumptions, prioritizing proof over promises and progress over theatrics. If you care deeply about quality, rigor, and doing the right thing—even when it’s hard—you’ll find your people here.Position OverviewThe Director of Product Infrastructure and Release Engineering is a senior leadership role responsible for the strategy, coherence, and execution of Mechanical Orchard’s infrastructure and release capabilities—spanning infrastructure products, installation and deployment workflows, and operational enablement for customers and forward-deployed engineering teams.In this role you will:Report to the VP of Engineering, providing strategic direction, product thinking, and cross-functional alignment across Platform, Forward-deployed Engineering, Sales, Security, and Product Management. Manage the Product Infrastructure and Release Engineering teams. Ensure that the Imogen Platform  is not merely “delivered,” but designed as a scalable, repeatable, and evolving product surface that accelerates customer adoption and long-term platform success. Ensure all of Imogen's components are released and deployable into a diverse set of customer environments, meeting the needs of enterprise customers (quality, software supply chain audits, and more).Turn infrastructure into a first-class product capability: opinionated where possible, flexible where necessary, and aligned with Mechanical Orchard’s modernization strategy and GTM motion.Key ResponsibilitiesInfrastructure Product Strategy & OwnershipOwn the end-to-end infrastructure product vision, including installers, deployment tooling, reference architectures, and operational patterns.Define and evolve a cohesive infrastructure roadmap aligned with Platform architecture, customer needs, and GTM strategy.Partner closely with Product Leadership to balance near-term customer needs with long-term platform scalability and repeatability.Establish infrastructure as a product with clear value propositions, constraints, supported configurations, and lifecycle expectations.Drive standardization where possible while enabling extensibility for complex enterprise environmentsPlatform & Architecture AlignmentDefine platform architecture and roadmap decisions to ensure deployability, operability, and customer-environment compatibility are first-class concerns.Ensure infrastructure requirements are surfaced early in platform design discussions.Champion architectural patterns that reduce installation complexity, operational burden, and long-term support cost.Partner with Security and Compliance to ensure infrastructure designs meet enterprise and regulatory expectations.Execution & Operational ExcellencePartner with Infra Delivery Leadership to define installation and deployment strategy across customer and Mechanical Orchard environments.Ensure installation processes are repeatable, measurable, and continuously improving, leveraging the latest advancements in AI to support executionBuild Mechanical Orchard’s system for reliable software releases, by defining standards, providing tools, and establishing clear boundaries between the release engineering team and platform product teams.Define and refine success metrics for infrastructure delivery into customer environments (e.g., time-to-install, failure rates, support load).Ensure feedback from real-world deployments is systematically incorporated into infrastructure product evolution.GTM, Sales & Customer EnablementPartner with Sales, Infra Delivery Leadership, and Product to ensure infrastructure capabilities are accurately represented in pre-sales and GTM motions.Partner with Infra Delivery Leadership to define and maintain sales-enablement assets (reference architectures, deployment options, constraints, and expectations).Serve as a senior technical partner during complex or high-risk sales pursuits.Ensure infrastructure offerings align with pricing, packaging, and customer expectations.Help shape GTM strategy around standard vs. custom infrastructure deployments.Ideal Candidate Profile10+ years of experience in infrastructure engineering, platform engineering, or developer tooling.Proven track record building infrastructure as a product, incl. deep expertise with deployments in complex enterprise environments (cloud, hybrid, regulated).Strong architectural instincts paired with pragmatic delivery experience.Hands-on experience with latest AI coding tools, model capabilities, and industry trendsDemonstrated ability to operate cross-functionally across Product Engineering, Product, Forward-deployed Engineering Teams, Sales, and Security.Excellent written and verbal communication skills, particularly around architecture, strategy, and executive alignment.The ability to navigate ambiguity and deliver high-quality product experiences on tight timelines and in line with our business aspirations.A bias for action - you’re not afraid to roll up your sleeves, to talk to a customer or to figure out a new way to use AI tools to your advantage.Mechanical Orchard is a remote-first company, with employees working across time zones and locations. This role does not have a requirement for in-office attendance, but is expected to work hours that maximize collaboration with their team (specifics can be discussed during the interview process). There will be travel to company and team meetings, as well as customer visits (1-2 times per quarter, up to ~20% of the time).  Mechanical Orchard, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. Mechanical Orchard, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Mechanical Orchard, Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Mechanical Orchard, Inc. will not tolerate discrimination or harassment based on any of these characteristics. Mechanical Orchard, Inc. encourages applicants of all ages. Mechanical Orchard, Inc. will provide reasonable accommodation to employees who have protected disabilities consistent with local law. We look forward to reviewing your application. Thanks! To apply: https://weworkremotely.com/remote-jobs/mechanical-orchard-director-of-engineering-product-infrastructure-and-release-engineering